Junior Fraud & Chargeback Officer (German-speaking student)

We are looking for a German-speaking student for a part-time position (approximately 20–40%). In this role, you will help further

develop an important area of expertise within a forward-thinking bank.

As a Junior Fraud & Chargeback Officer, you will work with handling disputes on credit cards and savings accounts, fraud checks on

new credit applications, and customer correspondence.

You will become part of the NOBA Fraud & Chargeback (NFC) team, joining the German team of 4 employees working daily to protect

the bank's customers from financial crime. The team is part of a larger NFC department of 32 employees. We handle fraud cases,

disputes, and claims related to credit cards and loans, and work closely with authorities and other banks to stop fraud. With us,

you will get the opportunity to actively contribute to safeguarding customers' rights and combating financial crime.

• Is studying for a bachelor's or master's degree in economics, criminology, or another relevant field, with at least one year of

studies remaining

...structured and goal-oriented, taking ownership of your own tasks. You communicate clearly and build good relationships with

both colleagues and customers. You are also analytical and solution-focused, finding practical solutions to challenges. You are

flexible and adaptable when work processes and regulations change, and you work independently with initiative to improve tools and

methods. In addition, you are results-driven, contribute to the team's development, and help customers in a professional and

empathetic manner.

In addition to this, it is important to us that you recognize yourself in our values: we are wholehearted, we collaborate and we

take the lead.

• For this position, we conduct a credit check on the candidate we offer the job to. Employment is contingent upon a satisfactory

result

Have you heard of NOBAVERSE?

In our NOBAVERSE, we value openness, trust, and diversity. Here, you can influence your own development and have fun along the way

to achieving our goals – all in a workplace that’s a little extra bubbly! ✨

Read more about our employee value proposition on our careers page.

We care for your privacy and, with reference to the GDPR, would like to ask you not to include any sensitive personal data in your

application, for examples information about ethnic origin, political opinions, religious beliefs or information about your health.