AI & Service Architect

Shift Technology

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   Our Engineering team lies at the core of the value we offer to our customers. We solve complex problems by working not only within our squads, but also by working collaboratively with other teams across the organization. If you are excited by solving complex technical challenges, this is the right place for you! Our tech stack includes .Net core (C#), Python, Azure, Cosmos DB, Service Bus, and more. If you are excited by solving complex technical challenges, this is the right place for you!    What Your Team Does As an Engineering Manager for our Documents squad in Paris, you will lead a small and very collaborative team of 4 people. In this role, you will act as a technical manager, balancing architecture design, critical technical choices, and hands-on implementation. Your mission is to drive engineering excellence. You will also focus on supporting the development of engineers within the squad while expanding your own management capabilities.   What Your Impact Looks Like At Shift, we value ownership from day one. In this role, you will: * Drive Technical Architecture: You will design robust software architectures and make critical technical choices for the squad. * Implement Solutions: You will jump in and write code to solve complex technical challenges alongside your small team. * Mentor and Develop: You will mentor software engineers within your squad, fostering a culture of learning and continuous growth. * Simplify Designs: You will simplify complex technical structures to improve the maintainability, usability, and reliability of our framework. * Collaborate Cross-Functionally: You will partner closely with product management and other teams to align technical strategies with business objectives. * Deliver Outcomes: You will take ownership of planning and delivering complex technical products, ensuring high-quality results.   What You'll Need to Succeed We are looking for a Shifter who is… * Code-Savvy in C#: You have extensive hands-on experience in software development, including significant expertise in C# - if you’re more a Java expert but willing to evolve in a Microsoft environment, we might still consider it! * An Experienced Lead: You have at least 1 prior experience mentoring or managing small teams as a Team Lead or Manager looking to grow your leadership path. * Growth-Minded: You possess a strong willingness to test and learn, adaptability, and an appetite for change. * An Architectural Thinker: You are skilled at providing technical direction, evaluating trade-offs, and making sound technical decisions. * Bilingual: You are a fluent English speaker, and having a command of French is a strong asset for our Paris office. * Collaborative: You have strong cross-functional skills to partner effectively with stakeholders across product and engineering teams.   Recruitment process * Talent Acquisition interview  * Hiring Manager interview (Technical & Managerial) * Technical interview with a Senior Tech Leader * Peer Manager interview with an Engineering manager * Final round at our Paris Office with a few stakeholders #LI-RH1 #LI-HYBRID To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Shift Technology

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   As a member of Shift Technology’s QA team, part of the greater tech team, you will be working on the whole QA process implementation on the Shift Technical platform (the core of all our products!).   WHAT YOU'LL DO * Understand our clients need and establish the relevant test strategy to ensure that the product will fit * Be part of a developers team in Agile cycle to test new features and ensure the quality of the product: Analyse test results and coordinate with development teams for bug fixes. * Organize and plan integration tests between different components and services * Identify and implement automated tests with development teams in Agile cycle * Identify and implement automated tests in the QA validation phase * Identify and setup automation frameworks for new type of tests * Create and lead comprehensive test campaigns on your product * Communicate with different teams (Developers, Data Scientists, Product Owners, Project managers) * Organize and participate to comprehensive test campaigns on different products * Drive and help to establish best practices and testing processes by promoting the “test culture” inside the company   WHAT YOU BRING * Min. Bachelor of Science Degree in Electrical Engineering or Computer Science; or equivalent experience is required * You have about 3 to 4 years of experience in QA and test automation * You are ISTQB foundation certified * Experience with at least one of backend tests, API tests, performance tests, stress tests and Automation * Experience with micro-services testing is a big plus * Programming experience (ie: Web UI, API, Data Pipelines), in any language, is a big plus * Familiarity with QA tools and techniques, bug tracking systems, test design and execution, test case management tools * Ability to identify and clearly document issues for resolution * Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standard * Must be team focused, excellent communicator and collaborative demonstrated experience working with cross functional teams * Demonstrated ability to have completed multiple, complex technical projects * Excellent communication and working proficiency in English and in French.   RECRUITMENT PROCESS * Phone Screening ( 30 min.) * Interview with QA Engineer (1 hour) * Interview with  Dev Team Lead (30-45min) * Interview with Hiring QA Manager (1 Hour) #LI-RH1 #LI-HYBRID To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Shift Technology

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   You are a recent graduate, looking for your first full time Data Science opportunity. As a Data Scientist you will work on a broad range of subjects actively contributing to the design and evolution of our suite of products focused on fraud detection, anti-money laundering, and claims automation.  We are dedicated to providing innovative solutions, and you'll be part of a team with extensive technical and professional expertise in data science, data engineering, coding, business understanding, and client interactions. Additionally, we tackle a diverse array of data types, including structured data, unstructured text, documents, and images. This opportunity is perfect for you if you're seeking a permanent role; Shift is the ideal place to kickstart your career journey! About the Team As a member of the data science team, and working alongside our technical experts, your role will be key to improve and roll-out our Fraud Detection solution.  This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world. Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement. What You'll do... * Your role will be to actively contribute to the Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images. * Implementation of the data engineering, usually from client extracts to the insertion of the data in our data stores (SQL, ElasticSearch) * Developing, testing, tuning models and putting them in production for tasks such as fraud detection and automation detection in complex environments. * Automate key business tasks by implementing them in our production process framework in C# * Conduct meetings with clients and interact with external stakeholders, whether it is for direct user feedback, presenting business cases or defining the roadmap of evolutions  What You Bring... We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills: * Code-savvy, either by having a degree in computer science and/or having developed some apps with actual users- writing scripts for models and notebooks is not enough at Shift, we thrive on people who can write maintainable, production-quality code that will run everyday without breaking. * AI-savvy, either by having a degree in machine learning and/or statistics. Having a clear understanding of statistics and machine learning problems, tasks and common resolutions is important to communicate internally and explain to the client how the product is working. * Client facing. You will need to be comfortable and open to communicating to our clients on a regular basis.   * Business smart. We don’t expect candidates to know the insurance sector, but we want applicants who are interested in learning and mastering the business aspects of our products. * Fluent English speaker: we are an international company with offices in many countries and 50+ nationalities, the Shift working language is English. * Advanced command of French, both written and spoken, equivalent to a native speaker. Recruitment Process * Talent Acquisition interview  * Coding exercise (where applicable) * Technical interview(s) * Hiring Manager interview     #LI-BA1 #LI-HYBRID To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.