Collection Advisor – International Team
Do you enjoy working internationally, communicating with people from different countries and finding your own way to get things done? Do you have the confidence to pick up the phone, have a professional conversation in English and make things happen?
Then you might be exactly who we are looking for.
At PS Finance Group, we are looking for a Collection Advisor to join our International Team. You will work with unpaid B2B invoices on behalf of our clients, with cases involving companies and individuals all over the world.
This is a role for someone who enjoys communication, problem-solving and who is not afraid to take the initiative.
The role
As a Collection Advisor in our International Team, you will be responsible for managing collection cases from start to finish. Our clients trust us to recover money that is owed to them, and your job is to find the best way forward.
You will communicate with debtors, clients, authorities and business partners around the world, primarily in English. Your day may include anything from calling a company in another country to discuss an outstanding invoice, negotiating a payment arrangement, responding to emails, providing advice to a client or taking the next step in a legal process.
Because we work across many different countries, attention to detail is important. Different markets have different requirements, processes and conditions, and you need to be able to keep track of the details while managing several cases at the same time.
The role includes, for example:
Managing and following up on international B2B collection cases
Contacting debtors by phone and email to secure payment
Negotiating payment arrangements and finding solutions
Communicating with clients and providing professional service
Investigating cases and determining the appropriate next step
Working with authorities, legal partners and other international stakeholders
Taking ownership of your cases and driving them forward
Who are you?
You enjoy communicating with people and feel comfortable using English as part of your everyday work. You might have experience from customer service, administration, sales, finance, collections or another role where communication and problem-solving have been important. But your background is not the most important thing to us.
What matters is that you enjoy picking up the phone and driving results, while also being structured, detail-oriented and strong in administration.
You are someone who:
Communicates confidently and professionally in English, both spoken and written
Is comfortable making outbound calls and communicating by email
Is proactive and takes ownership rather than waiting for someone else to solve the problem
Is persistent and motivated by achieving results
Is structured, detail-oriented and comfortable handling administrative tasks
Can manage several cases simultaneously without losing track of important details
Is curious and enjoys learning
Has basic Swedish skills, as Swedish is our internal working language
Why join us at PS?
At PS Finance Group, you will become part of a growing company with a strong sense of community and a culture built around collaboration, responsibility and personal development. We give you the opportunity to make an impact, take responsibility and grow in your role together with engaged and supportive colleagues.
As part of our International Team, you will work alongside colleagues with different language skills, backgrounds and experiences. We believe in sharing knowledge and learning from each other, and that our different perspectives make us stronger together.
We offer:
An international and varied role with global exposure
The opportunity to develop within debt collection
A supportive team with colleagues from different backgrounds
A thorough introduction and continuous development
Flexible working with the possibility to work from home one day per week
Benefits including wellness allowance, wellness activities, health insurance, pension contributions and bonus
Location: Lindholmen, Gothenburg Employment: Full-time, 100% Start: By agreement
Does this sound like you?
Apply today. We are looking forward to meeting you!
Selection is ongoing, so don't wait until the last application date to apply.
If you have any questions about the recruitment process or any other matters, please feel free to contact Amelia Kayser, our People & Talent Acquisition Generalist, at +46 735 20 66 84 or amelia.kayser@psfinancegroup.com.