We are looking for a Port Systems & Support Specialist to help Stena Line drive stable, data-driven terminal operations. In this role, you will provide 2nd line support, promote system adoption, and enhance key digital solutions like rePort, SmartGate, and SmartYard. You will also play a key part in leading and supporting Brexit-related system requirements and projects, ensuring smooth, compliant operations while driving continuous improvement. If you enjoy combining operations, technology, and innovation - this role is for you!
Some of your key responsibilities:
Responsible for providing 2nd line support for port operations digital systems by resolving support cases and coordinating with external suppliers and other third parties
Maintain close collaboration with suppliers, Group IT, and operational users
For the Irish Sea and North Sea regions, investigate customs- and Brexit-related requirements and translate these into the necessary system developments
Responsible for the operational support and management of Tug Kit hardware across all Stena Line locations
Drive the adoption, correct usage, and continuous improvement of digital systems within port operations
Provide regional on-site support and training to port users, ensuring systems are used effectively and operational processes can run smoothly and consistently across locations
What you will experience
As a Stena Line employee, we offer you an additional benefits package.
Based in one of our offices, this role follows an office-first approach, allowing you to work closely with a collaborative team of Product Owners, Testers and Data Engineers.
Who are you?
At Stena Line, your personal qualities matter just as much as your skills and expertise. Regardless of the role, being welcoming, caring, and reliable guides you in your everyday work and the challenges you face.
In this role, we are also looking for someone who brings strong communication skills and a proactive, self-driven mindset. You are structured and pragmatic, with a natural ability to approach challenges in a solution-oriented way. You thrive when working independently and feel confident navigating complex organizations, building strong relationships and collaborating effectively with a variety of stakeholders.
Qualifications:
Proven and substantial relevant professional experience within Freight & Check-in, terminal operations, or system/application support
Hands-on experience with Freightlink Book & Check-in and/or rePort is considered an advantage
Experience in conducting business analysis to identify operational needs, define requirements, and support the translation of business processes into system solutions
Relevant experience and knowledge in Brexit-related customs compliance and related operational processes
Strong interest in IT systems, digital development, and continuous improvement initiatives
Fluent in English both written and spoken (Swedish and/or Dutch is a plus)
Ability to travel is required in this role.
Interested?
This is a full-time, permanent position based in either Gothenburg, Holyhead or Hoek van Holland within our Ports & Terminals digital department. To apply, please register your profile and send in your application in English as soon as possible but no later than 9th of June, 2026. We are having an ongoing selection, so do not wait with your application. To ensure the secure and structured processing of your personal data, we only accept applications submitted through our online recruitment system.
We have collective bargaining agreements with Unionen, among others, who you can contact for more information. Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment. We may conduct background checks as part of our efforts to ensure the quality of our recruitment process.
If you have any questions regarding the position, you are welcome to contact Jessica van Osnabrugge, Digital Engineering Manager at mailto:jessica.van.osnabrugge@stenaline.com or about the recruitment process you are welcome to contact Frida Berntsson, Talent Acquisition Partner, mailto:frida.berntsson@stenaline.com.
About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 8,750 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company.
Working at Stena Line means having a safe and stable workplace and a great work-life balance. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.