Director, Back-End Engineering

Sr. Staff Site Reliability Engineer (Linux/Network troubleshooting/Scripting)

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are seeking an experienced Senior Staff, Site Reliability Engineer to join our dynamic SRE Cloud Infrastructure & Operations team. In this high-impact role, you will report directly to the Director of Site Reliability Engineering and play a pivotal part in architecting, scaling, and maintaining our next-generation cloud infrastructure. You will bridge the gap between development and operations, ensuring our large-scale distributed systems are highly available, secure, and incredibly resilient. What You'll Do (Key Responsibilities) * Architecting & Automating: Design, implement, and manage various advanced cloud management automations to eliminate toil and accelerate delivery * Container Orchestration: Oversee and optimize containerized architectures using EKS and GKE to ensure robust production performance * Observability Systems: Lead the creation, deployment, and optimization of highly scalable monitoring and alerting systems * Cloud Operations & Incident Management: Own cloud operations, deployments, on-call support, and incident management while continuously designing and tuning Linux and BSD-based systems * Cross-Functional Collaboration: Serve as a core member of cross-functional project teams, contributing to technology-based solutions and consulting on concept feasibility for new initiative Who You Are (Success Profile) * You Think at Scale: You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and architectures that are not just effective today, but are built to last and support a high-growth organization * You are Driven by Innovation: You possess a deep curiosity for how things work and are energized by solving complex technical hurdles. You believe in the power of technology to accelerate transformation and consistently hunt for more secure, scalable methods * You are a Problem-Solver: You actively seek out engineering challenges because you are energized by finding solutions, knowing that solving the hardest problems delivers the biggest business and customer impact * You are Data-Driven: You lean on data and analytics to uncover engineering truths, measure what matters, and guide informed architectural decisions replacing "I think" with "I know." * You are a Learner: You have a true growth mindset and never stop developing your technical or leadership skills. You actively seek and implement feedback to become an exceptional collaborator and teammate What We're Looking For (Minimum Qualifications) * AI & Automation Curiosity: Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving * Distributed Systems Experience: Minimum of 7 years of relevant experience in designing, analyzing, and troubleshooting large-scale distributed systems * Technical Ecosystem Mastery: Deep hands-on experience with C, Java, GoLang, Python, Terraform, Ansible, Python automation, networking, Kubernetes, and AWS cloud * Web Protocols & Security: Comprehensive understanding of web security and core protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals * Observability Architecture: Proven experience in observability, building complex dashboards, managing Grafana, and maintaining a sharp understanding of SLIs, SLOs, and error budgets * Modern DevOps Expertise: Strong DevOps skills across CI/CD pipelines, Source Control Management (SCM), builds/releases, and Continuous Integration tools/frameworks What Will Make You Stand Out (Preferred Qualifications) * Advanced knowledge of Virtualization, Cloud Architecture, modern Cloud Services, and automated deployment methodologies * A proven track record of resolving critical escalations and proactively preventing the reoccurrence of incidents through targeted process, monitoring, and reliability improvements * Active contribution to OS/software packaging and distribution, alongside a passion for mentoring others on SRE best practices within the team #LI-SK3  #LI-HYBRID At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Director, Back-end Engineering

Coupang

Company Introduction   We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.   We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.     We’re looking for a seasoned and experienced and results-driven engineering lead in our organization. You'll be responsible for managing gifted engineers and critical projects on our team. In addition, you play an important role in overseeing architecture and implementation decisions as well as strategies to address technical debt in the existing legacy system. In this role, you will act as a technical leader, developer, adviser, troubleshooter and analyst, and draw on your broad knowledge of software development to assist with a wide variety of technical challenges. A flexible mindset, good communication skills and a willingness to collaborate with cross-domain SDMs and engineers are also important. Responsibilities: · Work with key stakeholders to design and build a solid and extensible system architecture to effectively empower the business initiatives and engineering productivity. · Lead and manage an engineering team, ensuring the teams are following industry best. practices and is working efficiently and effectively to deliver high-quality software products and services. · Build cohesive technical strategic plans to accomplish business objectives, identify specific areas of risk and opportunity, and formulate goals and milestones that will enable us to achieve those objectives. · Lead Ensure the teams are following industry best practices and is working efficiently and effectively to deliver high-quality software products and services. · Collaborate with cross-functional teams, such as Cross-Domain, Product Management, Quality Assurance, and Operation, to ensure the development team is aligned with the company's overall goals and objectives. Required Qualifications: · At least 10 years of experience in software engineering, preferably in customer-oriented application and system, with a proven track record of success. · Strong technical background with the ability to understand and discuss complex technical systems, architecture & design, and proficient in navigating them. Experienced as an architect or chief architect is highly desirable. · Proven experience in leading and managing engineering teams on at least one big challenging project. · Must be able to make informed decisions regarding the selection and implementation of appropriate technologies and roadmap. · Demonstrated leadership capabilities with a focus on driving results, fostering collaboration, and inspiring teams to achieve ambitious goals. · Passionate about growing careers and mentoring engineers across both the individual contributor and manager tracks. The Ideal Candidate: · Self-motivated, self-starter with a zeal to win, deliver results with grit · Ability to think systematically · Hands-on problem solver that enjoys cracking difficult nuts · Quick study – able to pick up and apply new concepts in a hurry · Track record of achievement · Enjoys working on and helping to build outstanding teams · Demonstrates an entrepreneurial spirit and gets stuff done    Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Director, Back-End Engineering (Fulfillment Tech)

Coupang

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang Fulfillment Technology Organization Our Fulfillment Technology organization is responsible for building the next generation warehouse management systems that focuses on automation and flexibility. This will also enable us to scale up our systems for our growing customer base and promote innovative solutions for fulfilling our customer orders.   Role Overview and What You Will Do This is a leadership role in which you will directly manage and scale a team(s) responsible for delivering our foundational building blocks of next generation warehouse management systems. We provide inventory, orchestration and data platform solutions that power our fulfillment processes. This is an unique opportunity to build new technologies that go well beyond existing industry standards.  You will partner with our product, program management stakeholders and other engineering leaders to build and deliver the roadmap of your teams. You should provide hands-on technical leadership to solve complex problems, make right architecture decisions with a balance of strategic and tactical plans. You should set up the right practices for delivering high quality software and mechanisms to keep our stakeholders updated. Finally, as we're scaling rapidly, you'll have lots of opportunities to build and grow the team via hiring and mentoring. You should be somebody who enjoys recruiting and coaching, is customer-centric, and feels strongly about delivering results. Basic Qualifications * 10+ years of professional experience in software development/engineering * 5+ years of engineering management experience * Computer Science fundamentals in object-oriented design and data structures * Computer Science fundamentals in algorithm design, problem solving and complexity analysis * Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations * Experience with distributed computing and enterprise-wide systems * Experience recruiting, hiring and managing a team * Bachelor’s Degree in Computer Science or related field   Preferred Qualifications * Experience working in warehouse management systems and fulfillment technologies  * Experience taking a leading role in building complex software systems that have been successfully delivered to customers * Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy * Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers * Experience influencing software engineers’ best practices within your team * Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between * Experience working backwards from the customer and delivering innovative, simple solutions Pay & Benefits  Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Annual bonus is 0-20% of the base salary. General Description of All Benefits  * Medical/Dental/Vision/Life, AD&D insurance      * Flexible Spending Accounts (FSA) & Health Savings Account (HSA)     * Long-term/Short-term Disability     * Employee Assistance Program (EAP) program    *  401K Plan with Company Match     * 18-21 days of the Paid Time Off (PTO) a year based on the tenure     * 12 Paid Holidays     * up to 6 weeks of Paid Parental leave     * Pre-tax commuter benefits     * MTV - [Free] Electric Car Charging Station    General Description of Other Compensation       “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.     Privacy Notice   Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/   Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.    Job Requisition ID: R0074105