Account Manager - Japan

Catawiki

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. * Taking ownership and driving impact  * Being open to change and feedback * Being passionate about our mission and our customers.  YOUR MISSION Drive GMV growth across the Japan and wider Asia seller portfolio by strengthening strategic relationships and unlocking new commercial opportunities. You will combine account management and sales expertise to improve seller performance and contribute to the overall success of the Collectables marketplace. You will use data insights, commercial acumen, and market knowledge to shape growth strategies, while supporting and coaching other account managers to elevate team performance. WHAT YOU’LL DO * Develop a deep understanding of seller needs and guide them to improve key KPIs such as lot submissions, average lot value, and sell-through rate * Build and execute medium- and long-term strategic growth plans in collaboration with category managers and sales leadership * Analyse data to identify trends, risks, and opportunities, translating insights into actionable commercial strategies * Manage and grow key accounts by negotiating contracts and commercial terms that support long-term partnerships * Lead business reviews with sellers, turning performance data into clear actions and measurable improvements * Collaborate with internal experts and engage sellers through multiple channels to accelerate profitable growth * Coach and support account managers, sharing expertise and driving higher performance across the team WHAT YOU’LL BRING * 5+ years of experience in sales and/or account management * Strong communication skills across in-person, phone, email, and cross-functional collaboration * Fluency in Japanese and English * Proven ability to build and maintain strategic relationships with key stakeholders * Strong commercial and strategic mindset with a focus on driving growth * Solid negotiation skills with experience securing mutually beneficial agreements * Ability to work autonomously with strong organisational and analytical skills HOW WE WORK * Operate as a collaborative sales team, sharing insights, strategies, and successes across territories * Take ownership of regional strategy and seller performance within defined categories * Work closely with cross-functional experts to drive market growth and innovation * Stay closely connected to market trends to continuously refine commercial approaches WHERE YOU’LL BE This is a 100% remote role based in Japan. WHY YOU'LL LOVE WORKING WITH US * Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. * Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. * A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. * Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. OUR OFFICES AND WAY OF WORKING Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. INTERESTED? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

Databricks

P-1554 As a Staff Technical Designated Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers’ most critical technical challenges.  THE IMPACT YOU WILL HAVE * Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs. * Discover requirements for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments.  * Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime capabilities aligned with their business goals. * Develop comprehensive playbooks and maintain a knowledge base of common issues and solutions for Spark, ML, and AI workflows. * Train customer engineering and business teams on best practices in performance tuning, debugging, and effectively leveraging Databricks Features. * Pilot new best practices processes/ programs, champion process improvements, and collaborate with cross-functional teams to enhance the customer experience. * Advocate for customers in business review meetings and maintain close relationships as a trusted advisor and primary technical point of contact. * Collaborate onsite with Field Engineering, Sales, and Product teams during customer engagements and technical presentations to provide rapid solutions to production-impacting issues, demonstrating deep technical expertise and building strong customer trust. WHAT WE LOOK FOR * Technical Expertise in Big Data and Spark: 8–12 years of experience designing, building, and troubleshooting distributed computing applications, with 4+ years delivering production-scale Spark/ML/AI solutions using Python, Java, or Scala. * Data Engineering Specialization: Hands-on expertise with Data Lakes, SQL-based databases, and Cloud-based Data Warehousing/ETL tools like Snowflake, Redshift, Bigquery, etc * Advanced Tech Skills: Deep knowledge of Spark core internals, Delta/Iceberg, JVM optimization, and memory management, with additional proficiency in AI ecosystems like Machine Learning, Deep Learning, and Generative AI. * Cloud and CI/CD Skills: Practical experience with AWS, Azure, or GCP, coupled with expertise in building and managing CI/CD pipelines, monitoring, and alerting systems. * Customer-Facing Experience: 3–5 years in customer-facing roles such as Technical Account Manager or Solutions Architect, demonstrating strong communication, relationship-building, and problem-solving skills. * Advanced Proactive Problem Solving Skills: Proven ability to anticipate, identify, and mitigate risks while planning solutions for production challenges. Effectively use sound business judgment, risk avoidance and subject matter expert resources to coordinate team efforts to solve problems.  * Collaboration and Leadership: Proven ability to work with cross-functional teams and senior leadership to address roadblocks, mitigate risks, and drive customer success while creating impactful documentation for self-service solutions. * Language Skills: Fluent Japanese and business-level English are required.    About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

Req ID: FEQ227R81  Location: Osaka, Japan  As a Pre‑sales Solutions Architect (Analytics, AI, Big Data, Public Cloud) – Kansai Region, your mission will be to drive successful technical evaluations and solution designs for some of our focus customers in the Kansai region (Osaka/Kyoto) for Databricks Japan. You are passionate about data and AI, love getting hands‑on with technology, and enjoy communicating its value to both technical and non‑technical stakeholders. Partnering closely with Account Executives, you will lead the technical discovery, architecture design, and proof‑of‑concept phases, and act as a trusted advisor to our customers on their data and AI strategy. You will help customers realize tangible, data‑driven outcomes on the Databricks Lakehouse Platform by guiding data and AI teams to design, build, and operationalize solutions within their enterprise ecosystem. You will also be a key technical voice back into our product and field teams, championing customer needs from the Kansai market. You will report to the Manager of Field Engineering. The impact you will have: * You will be a Big Data Analytics expert on aspects of architecture and design * Lead your prospects through evaluating and adopting Databricks * Support your customers by authoring reference architectures, how-tos, and demo applications * Integrate Databricks with 3rd-party applications to support customer architectures * Engage with the technical community by leading workshops, seminars and meet-ups * Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value What we look for: * Pre-sales or post-sales experience working with external clients across a variety of industry markets * Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous * Experience demonstrating technical concepts, including presenting and whiteboarding * Experience designing and implementing architectures within public clouds (AWS, Azure or GCP) * Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others. * Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable * Experience working with Enterprise Accounts  * Written and verbal fluency in Japanese  About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.