FCP Onboarding Specialist (Consumer Onboarding)

Lunar

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Financial Crime Prevention team based in Copenhagen, working to make sure every business customer starts their Lunar journey the right way — compliantly, quickly, and with care. What will you do? * Own the end-to-end onboarding process for new business customers, keeping it smooth, compliant, and efficient from first contact to approval. * Apply your KYC and AML expertise to assess and mitigate risk without letting it slow things down — quality and speed matter equally here. * Handle complex cases independently using our custom-built case management system, making sound judgements under pressure. * Collaborate closely with the broader FCP teams to ensure our processes meet regulatory requirements and hold up to scrutiny. * Act as a knowledge partner for junior colleagues and contribute actively to improving workflows, automation efforts, and team performance. What are we looking for in you? * 2+ years of experience in KYC, AML, or business customer onboarding — ideally from a regulated financial institution or fintech. * Fluency in Danish and English, both written and spoken. * A structured, detail-oriented way of working and a strong sense of risk awareness. * Comfortable working with autonomy in a fast-paced environment where the goalposts move and priorities shift. * A collaborative mindset — you take pride in your own output and actively help the people around you raise theirs. What you get (aka. Benefits and perks) * We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let’s find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰 Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record.

Lunar

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Onboarding Specialist you'll join the Welcoming team based in Copenhagen, working to onboard new business customers across the Nordics — balancing compliance with speed, and helping strengthen our presence in the Swedish market. What will you do? * Own the approval and onboarding process for new business customers, growing into full case management as you build your expertise. * Reach out to customers via text and phone to gather the information needed to move cases forward quickly and accurately. * Work closely with teammates and your team lead to balance quality with speed — sparring on complex cases and aligning daily on goals and priorities. * Apply KYC principles and compliance requirements to assess applications thoroughly and flag risks early. * Contribute to a performance-driven team culture where breaking records in volume and quality is a shared ambition. What are we looking for in you? * Fluency in Swedish, both written and spoken — this is central to how you'll serve our Swedish customers and connect our Nordic offices. * A curious mindset and genuine drive to grow into the role and take on more responsibility over time. * Comfortable handling customer interactions across multiple channels, including phone, with a professional and calm approach. * Experience with KYC, OSINT, or a background in banking, lending, or law enforcement — or a clear motivation to develop in this direction. * A performance-oriented way of working — you care about doing things right and doing them at pace. What you get (aka. Benefits and perks) * We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let’s find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here 📸, and visit our blog for the latest tech and product insights! 📱🫰 Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.

Lunar

Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new FCP Specialist you'll join the Financial Crime team based in Copenhagen, reporting to Rickie, working to keep our customers and business safe from financial crime. What will you do? * Review and analyze transaction alerts to identify potentially suspicious activity — applying sound judgment and following internal procedures at every step. * Investigate flagged cases end-to-end, documenting findings clearly and accurately in line with AML requirements. * Stay on top of evolving financial crime trends, regulatory updates, and societal developments that shape how we operate. * Collaborate across internal teams to strengthen our controls and ensure customers remain protected. * Drive continuous improvement by sharing knowledge, flagging process gaps, and contributing to how the team gets better over time. What are we looking for in you? * Experience in an AML role — ideally in transaction monitoring or financial crime investigations, with exposure to business customers. * Solid understanding of AML legislation and how it applies in practice. * High level of structure and accountability in your case handling and documentation. * Strong written and verbal communication skills in both English and Swedish. * A mindset that's comfortable with change — you adapt quickly and contribute to how the team evolves. Benefits and perks * 4 days in the office. We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. * State of the art equipment. The newest computer, monitor, mouse, and keyboard. We want you to do your best work without anything slowing you down. * Pension, health insurance, and enhanced parental leave. From your financial future to your family moments. We've got you covered. Are you ready to join the journey? Apply now and let's find out more! While you hold on tight for us to get back to you, curious to see what we’re up to? Follow us on LinkedIn for business announcements and releases 📢, check out our Instagram for an inside scoop on what it’s like to work here . Depending on the regulations in the country where you will be employed, we will ask to see or obtain information about your criminal record. We welcome applications from candidates of all backgrounds. If you need any adjustments during the recruitment process, please let us know