Global Director of Logistics & Fulfilment

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, with

10% of greenhouse gas emissions coming from food waste!

At Too Good To Go, we have an ambitious goal: To inspire and

empower everyone to fight food waste together. We are the world's #1 app for fighting food waste and we work with thousands of

restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has expanded

rapidly across Europe, the US, and Canada, with over 500 million meals saved across our 20  countries to date.

We’re

proud of what we’ve achieved so far, but did we mention the issue is huge? We always want to raise the bar and that’s where you

come in.

We’re looking for an exceptional Global Director of Logistics &

Fulfillment to lead the end-to-end logistics and fulfillment engine behind Parcels across transportation, warehousing, repack,

pick/pack, and last-mile delivery. This is a strategic role with a highly operational core: you’ll define the global fulfillment

strategy, build the partner ecosystem, and drive the day-to-day performance and continuous improvement needed to scale reliably in

an agile, high-growth environment.

You will report to the VP Operations, Parcels and sit on the Global Parcels Leadership

Team, leading a global organization of 15+ team members across 10+ countries.

Our Parcels business is a transformative

solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct

purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into bundles, which are

then offered to our users at a discount of ~50% off of original retail.  Sold through our existing Too Good To Go app,

customers can opt to have their orders conveniently delivered to their doorstep or pick it up from a nearby location. Instead of

allowing these products to go to waste, manufacturers decrease their environmental impact, optimise their revenue by maximising

the value of saved food, and enhance product visibility in the market.

Build and

scale a best-in-class fulfillment network (strategy + execution)​

• Own and optimize the full Parcels logistics

value chain: inbound to warehouse, repack/kitting, inventory management, pick/pack, carrier handoff, last-mile delivery, and

returns/claims.

• Architect and execute a logistics and fulfillment strategy that supports cost efficiency, service

quality, and international growth.

• Operate comfortably in ambiguity: create structure fast, make trade-offs, and iterate

as we scale.

• Evaluate, select, and

onboard 3PLs, fulfillment partners, and data/visibility providers; negotiate commercial and legal terms and ensure strong

governance.

• Define and implement operational standards with partners: facility/site design, process flows, repack

specifications, SOPs, WMS/data integration, ERP migrations and capacity planning.

• Lead quarterly and annual business

reviews; own partner performance against SLAs and drive corrective action when service or cost drifts.

Drive

performance through S&OP, planning, and inventory discipline​

• Be an active driver of the monthly S&OP

cadence, connecting and challenging demand forecasts, supply planning, capacity, and operational constraints.

• Partner

closely with Commercial and Supply Planning to maintain healthy inventory: reduce obsolescence, shrink, and write-offs, and

improve inventory turns.

• Build dashboards and operating rhythms that create transparency and decision speed across

markets.

• Lead and develop a

global logistics organization; set clear priorities, empower local leaders, and raise the operational bar across markets.

• Work shoulder-to-shoulder with Commercial, Marketing, Product, Finance, Projects/CI, and local Operations teams to execute

against business goals.

• Lead complex cross-functional initiatives (e.g., carrier transitions, new country launches, peak

readiness, system implementation, process changes).

• A scalable,

repeatable fulfillment model that behaves like a modern e-commerce operation: reliable delivery, strong unit economics, and

operational control.

• Strong partner performance and accountability: clear SLAs, measurable outcomes, and continuous

improvement.

• Define and implement service metrics (e.g., on-time delivery, refunds, delivery quality) while driving down

cost-to-serve.

• Inventory health and planning maturity: fewer write-offs, fewer surprises, faster decision

cycles.

• Experience in senior logistics / fulfillment leadership

(or similar), ideally in e-commerce, food delivery, meal kits, retail, or food/CPG supply chain.

• Proven experience

building and managing multi-country logistics operations with multiple 3PLs and carrier partners.

• Strong track record in

warehouse process design and optimization (directly or through 3PLs): pick/pack, repack/kitting, layout, capacity planning.

• Experience with cross-border and pan-European parcel networks is a strong advantage.
• Experience in a global matrix

organization is a plus.

• Strong analytical capability (KPIs, dashboards, root-cause problem solving) and planning

discipline (S&OP, capacity, inventory).

• Excellent stakeholder management—able to align teams, challenge

constructively, and drive decisions.

• A strategic operator: you

can design the system and also roll up your sleeves to make it work day to day.

• Comfortable moving fast: you can deliver

outcomes in an agile, iterative environment without waiting for perfect information.

• Commercially sharp: you understand

unit economics, contract levers, and how to scale with partners without losing control.

• Calm under pressure: you can

handle peak periods, partner incidents, and operational fire-fighting while still improving the system.

Our

values:

• We win together: Food waste is a big beast to fight. We can do it if we win together as Waste Warriors with

no ego. We believe in a #oneteam.

• We raise the bar: We always push for more. We work smart, smash barriers and elevate

one another.

• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re

proud of the change we’re driving.

• We care: We always look out for each other. Caring is also about the way we do

business. We do the right thing.

• A rare opportunity to work in a social

impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.

• The experience of being part of an international company with 1300+ enthusiastic and highly talented teammates across 20

countries (and growing).

• Strong personal as well as professional development in an intense and high-growth scale-up

environment.

• An open company culture where you have the independence and room to unleash your creativity.
• A

strong team culture where successes are celebrated together.

A Movement for Everyone

We want to inspire and empower

everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of

highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more

creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications,

merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us

know.