
Flatpay · København
ABOUT THE JOB You'll join Flatpay's Global Operations team as an Jr. AI Specialist helping build our merchant-facing Voice AI. We're building an AI to handle m...
You'll join Flatpay's Global Operations team as an Jr. AI Specialist helping build our merchant-facing Voice AI. We're building an
AI to handle merchant support calls across all our markets. As we move through testing and into live rollout in each market, the
volume of production data and the complexity of localized product, compliance rules, and merchant behavior grow fast. You'll live
close to real merchant calls, expand and stress-test our library of agentic workflows, and lead the discovery of new ones from
real merchant problems through to production-ready design.
Our ambition is a Voice AI that resolves merchant problems, not just hands them off. The kind of AI that listens, understands
what's actually going on, checks the relevant systems, and takes the right action to fix it, the way our best support agent would.
Real humans stay ready for the cases the AI can't handle and for merchants who prefer to speak with a person. Your job is to
expand what the AI can resolve on its own over time.
in retrospect. Bring those insights back into workflow design.
crisp documentation the AI can act on.
customer portal, what the symptoms the merchant described. The design job is orchestrating those together into one coherent
flow, not solving problems from common FAQ content.
integration scoping with the AI team.
live merchants.
surfaces. Translate that into how our agents should behave per market and how our workflows should be structured around this.
prioritize both content improvements and new connected data-sources.
agentic workflows, and shape the discipline as it matures.
We're less interested in specific frameworks and more interested in how you think and operate. Comfortable in a hyper-growth
environment where the roadmap moves fast.
If "agentic", "localization angle", or "production ready design" sounds a bit new to you - that's totally fine. Experience is a
plus, but we are big believers in smart people will be able to quickly get up to speed with above and solve real problems.
a similar cross-functional role. Strong recent graduates with real analytical and design instinct also fit.
and reasonable comfort with quantitative analysis when the numbers matter. Curious about how AI systems work under the hood,
even if you're not building them yourself.
findings.
findings into product implications.
capabilities, different merchant profiles.
Bonus if you have hands-on experience with LLM APIs, agentic frameworks, or Claude Code; conversational or voice AI;
merchant-facing products; multi-market localization; or payments and acquiring.
About the job Do you think like a management consultant, thrive in a startup environment, and can’t stop thinking about the intersection of data, technology, and AI? With over 2000 employees, offices on five continents, and world-class clients like Samsung, L’Oreal, and LVMH, Artefact is a consulting firm that transforms data into value and business impact. Who We Are Founded and headquartered in Paris, Artefact is a next-generation consulting firm, specializing in data, analytics & AI consulting, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we help our clients grow their data and digital capabilities, and that we’re also growing in parallel. We have 2000 employees across 34 offices who are focused on accelerating digital transformation. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts are all dedicated to bringing extra value to every client. We design data-based solutions to meet our clients' specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we've acquired with our 1000+ client base around the globe. Find out more at artefact.com. What you will be doing As an Analyst with a background in marketing and media agency experience, you will play a pivotal role in the intersection of data analysis and business strategies. We are seeking a candidate who not only possesses advanced analytical skills but can also effectively engage with clients, ensuring that internal projects and client accounts are managed, aligned, and successfully executed. Key tasks include: * Conducting projects to accompany the transformation of your clients’ businesses through the effective collection, processing, and visualization of data * Extract valuable insights from clients' marketing-related data sources to support informed decision-making. * Research and develop new technical approaches to address challenges efficiently in the marketing and media domain. * Create data visualization dashboards tailored to marketing decision-making while aligning with business requirements. * Actively contribute to the expertise and competencies of the Data & Analytics team and work closely with other divisions, including Media & Activation, Creation, Consulting, Data Science, and Data Engineering, to provide comprehensive services to clients. What we are looking for We’re looking for forward-thinkers and “quick studies” who are poised to make a significant impact, are ready to help our clients in their digital and data journeys, and will help to position Artefact at the forefront of innovation and disruption. As someone who will help build our U.S. office from the ground up, we need a data engineer who’s naturally curious, independent, team-oriented, and eager to learn. We’ll give you the tools and training to be successful, and you’ll come armed with the following: * Undergraduate degree with strong academic performance * 2-5 years of full-time work experience in a data-driven working environment with experience or knowledge in: * Dashboarding: Tableau, Looker Studio, Power BI * Programming: Jupyter, VS code, Github * Programming languages: Python, R, SQL * Tool * * Cloud databases * Amazon Redshift, Microsoft Azure, Google BigQuery, Salesforce (or other popular CRM tools) * Additionally, have knowledge in one or more of the following technologies: * You know how to connect to an API through the knowledge of the different authentication methods (OAuth, HTTP Basic, API key) * ETL tool (Airflow, Dataiku, Dataflow, Dataprep...) * Web application (R-Shiny, Python Flask) that you have industrialized * Have a strong business-orientation with great verbal and written communication skills; ability to represent Artefact in a client-facing capacity * Ability to engage with diverse team members; strong intercultural communication skills are a must * Advanced familiarity with Excel and PowerPoint * Experience using Google Suite a plus * Strong teaching orientation; demonstrated ability to mentor more junior members of the team Why you should join us We are united by our values and strengthened by our hybrid expertise. * There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed. * Client trust is won on the field: Addressing client needs flows better hands on at their side. * If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact. * If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues. * We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.
About the job Do you think like a management consultant, thrive in a startup environment, and can’t stop thinking about the intersection of data, technology, and marketing? With over 2000 employees, offices on five continents, and world-class clients like Samsung, L’Oreal, and Mattel, Artefact is a consulting firm that transforms data into value and business impact. We’ve recently launched in the US with offices located in NYC and Los Angeles, and we want you to join us as an integral part of our founding team! Who We Are Founded and headquartered in Paris, Artefact is a next-generation consulting firm, specializing in data, analytics & AI consulting, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we help our clients grow their data and digital capabilities, and that we’re also growing in parallel. We have 2000 employees across 34 offices who are focused on accelerating digital transformation. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts are all dedicated to bringing extra value to every client. We design data-based solutions to meet our clients' specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we've acquired with our 1000+ client base around the globe. Find out more at artefact.com. What you will be doing In addition to the core Data Science and ML Engineering Team, you will work with different stakeholders to: * Translate marketing and business challenges into analytical use cases, assess feasibility, and define clear hypotheses. * Develop statistical and machine learning models including regression, forecasting, classification, and clustering to identify performance drivers and predict business outcomes. * Build and maintain scalable data pipelines for data ingestion, transformation, and quality assurance across diverse marketing data sources. * Develop production ready modeling solutions including model training, deployment, monitoring, and ongoing refinement. * Evaluate and select appropriate statistical and machine learning techniques based on business context, constraints, and data availability. * Create clear and compelling data visualizations and dashboards to support data storytelling and decision making. * Collaborate with cross functional partners in an agile environment and iterate on solutions to maximize business impact. What we are looking for * The ideal candidate has a substantial quantitative skill set with 5+ years of relevant experience. * Master's degree (or higher) in statistics/mathematics, engineering, computer science, economics, or a related field. * Excellent interpersonal and communication skills * Strong knowledge of data science algorithms and at least one proven experience in developing Statistical and ML algorithms * Proficient in Python (preferred) and/or R Preferred: * Financial sector experience. * Preference in Causal Inference topics, Time Series, Advanced Statistics * Cloud technologies (GCP, Azure, AWS) especially Google Cloud Platform Why you should join us * We are united by our values and strengthened by our hybrid expertise. * There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed. * Client trust is won on the field: Addressing client needs flows better hands on at their side. * If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact. * If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues. * We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.
Who we are Artefact is a new generation of a data service provider, specializing in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say that we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 300+ client base around the globe. We have over 2000 employees across 16 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: state of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. Our Opportunity Responsibilities We are looking for a Jr. Data Engineer to join our dynamic team. This role is ideal for someone with understanding of data engineering and a proven track record of working on data projects in a fast-paced environment. Key Responsibilities * Design, build, and maintain scalable and robust data pipelines using SQL, Python, Databricks, Snowflake, Azure Data Factory, AWS Glue, Apache Airflow and Pyspark. * Lead the integration of complex data systems and ensure consistency and accuracy of data across multiple platforms. * Implement continuous integration and continuous deployment (CI/CD) practices for data pipelines to improve efficiency and quality of data processing. * Work closely with data architects, analysts, and other stakeholders to understand business requirements and translate them into technical implementations. * Oversee and manage a team of data engineers, providing guidance and mentorship to ensure high-quality project deliverables. * Develop and enforce best practices in data governance, security, and compliance within the organization. * Optimize data retrieval and develop dashboards and reports for business teams. * Continuously evaluate new technologies and tools to enhance the capabilities of the data engineering function. Qualifications * Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. * 2+ years of industry experience in data engineering with a strong technical proficiency in SQL, Python, and big data technologies. * Experience with cloud services such as Azure Data Factory and AWS Glue. * Excellent problem-solving skills and the ability to work under tight deadlines. * Strong communication and interpersonal skills. Preferred Qualifications: * * Certifications in Azure, AWS, or similar technologies. * Certifications in Databricks, Snowflake or similar technologies * Experience in the leading large scale data engineering projects Why you should join us We are united by our values and strengthened by our hybrid expertise. * There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed. * Client trust is won on the field: Addressing client needs flows better hands on at their side. * If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact. * If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues. * We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.