Field Application Scientist, World

Adaptyv Bio

Adaptyv is building an automated lab that lets AI agents run biology experiments. We're entering the era of agentic science where AI models can now design novel proteins, propose hypotheses, and iterate on experimental results. But they can't run the experiments themselves - that's still a manual, months-long process. We're building the infrastructure that gives AI agents access to the physical world. We are one of the fastest growing biotech companies, trusted by leading biopharmas, frontier AI labs, and the techbio companies pushing the field forward. This is a rare chance to help advance some of the most important work happening in biotech today. Our automated lab is powered by a deep software + hardware stack: lab instruments worth millions of USD reverse-engineered into API-controllable hardware, dozens of devices orchestrated through complex workflows, full observability on everything that happens in the lab, processing pipelines for messy physical-world data, and AI systems that troubleshoot production results and accelerate assay development. We’re growing rapidly and are hiring for talented people to scale and support the massive demand for AI-driven wet lab experimentation. ABOUT THE ROLE This is a hybrid sales and customer success role for someone with real scientific depth. You'll be the primary point of contact for customers — from first conversation through ongoing engagement. That means understanding what a protein design team is actually trying to achieve, helping them pick the right assays, making sure their experiments are set up correctly, and translating results back into language that's useful for their programs. The day-to-day: * Running technical sales calls where you discuss binding kinetics, expression systems, and assay design, not just pricing * Onboarding new customers and helping them design their first experiments on the platform * Monitoring ongoing accounts, flagging issues early, and proactively suggesting next steps based on their results * Working with the biology team to troubleshoot when a customer's experiment doesn't go as expected * Identifying expansion opportunities within existing accounts — new targets, new assay types, larger campaigns You won't be handed a script. You'll need to understand the science well enough to earn trust from PhD-level protein engineers and CSOs, while also being commercially sharp enough to close deals and grow accounts. Responsibilities * Own the full customer lifecycle: prospecting, technical sales conversations, deal closing, onboarding, and ongoing account management. * Serve as the technical point of contact for customers. Understand their protein engineering goals and recommend the right experiments (binding, expression, thermostability, enzyme activity). * Understand and explain our assay capabilities in depth: BLI, SPR, cell-free expression, and emerging assay types. Know when each is appropriate and what the data means. * Work closely with the biology team to ensure experiments are designed correctly and results are communicated clearly. * Build and maintain a pipeline of commercial opportunities across customer segments: AI-driven protein design companies, biotech startups, pharma R&D teams, and academic labs. * Develop proposals and quotes tailored to customer needs, from small pilot experiments to large-scale data generation campaigns. * Represent Adaptyv at conferences and industry events. Be able to have deep technical conversations at the booth, not just hand out brochures. * Feed customer insights back to the product and biology teams: what assays are people asking for, what's missing, where are we losing deals. What we're looking for * Scientific background in protein engineering, biochemistry, biophysics, or a related field. You should be comfortable discussing binding kinetics (KD, kon, koff), expression systems, and assay design without needing to look things up. * Experience in a customer-facing technical role: field application scientist, technical sales, scientific account management, or similar. CRO or biotech vendor experience is a strong plus. * Commercially driven. You care about revenue, pipeline, and closing deals, not just having interesting scientific conversations. * Strong communicator who can adapt to the audience: detailed and technical with a scientist, concise and business-focused with a VP. * Self-starter who can manage their own pipeline and priorities without heavy oversight. * Genuine interest in AI-driven protein design and the companies working in this space. You follow what's happening in the field. Application deadline We are reviewing applicants on a rolling basis.

Adaptyv Bio

Adaptyv is building an automated lab that lets AI agents run biology experiments. We're entering the era of agentic science where AI models can now design novel proteins, propose hypotheses, and iterate on experimental results. But they can't run the experiments themselves - that's still a manual, months-long process. We're building the infrastructure that gives AI agents access to the physical world. We are one of the fastest growing biotech companies, trusted by leading biopharmas, frontier AI labs, and the techbio companies pushing the field forward. This is a rare chance to help advance some of the most important work happening in biotech today. Our automated lab is powered by a deep software + hardware stack: lab instruments worth millions of USD reverse-engineered into API-controllable hardware, dozens of devices orchestrated through complex workflows, full observability on everything that happens in the lab, processing pipelines for messy physical-world data, and AI systems that troubleshoot production results and accelerate assay development. We’re growing rapidly and are hiring for talented people to scale and support the massive demand for AI-driven wet lab experimentation. ABOUT THE ROLE This is a hybrid sales and customer success role for someone with real scientific depth. You'll be the primary point of contact for customers — from first conversation through ongoing engagement. That means understanding what a protein design team is actually trying to achieve, helping them pick the right assays, making sure their experiments are set up correctly, and translating results back into language that's useful for their programs. The day-to-day: * Running technical sales calls where you discuss binding kinetics, expression systems, and assay design, not just pricing * Onboarding new customers and helping them design their first experiments on the platform * Monitoring ongoing accounts, flagging issues early, and proactively suggesting next steps based on their results * Working with the biology team to troubleshoot when a customer's experiment doesn't go as expected * Identifying expansion opportunities within existing accounts — new targets, new assay types, larger campaigns You won't be handed a script. You'll need to understand the science well enough to earn trust from PhD-level protein engineers and CSOs, while also being commercially sharp enough to close deals and grow accounts. Responsibilities * Own the full customer lifecycle: prospecting, technical sales conversations, deal closing, onboarding, and ongoing account management. * Serve as the technical point of contact for customers. Understand their protein engineering goals and recommend the right experiments (binding, expression, thermostability, enzyme activity). * Understand and explain our assay capabilities in depth: BLI, SPR, cell-free expression, and emerging assay types. Know when each is appropriate and what the data means. * Work closely with the biology team to ensure experiments are designed correctly and results are communicated clearly. * Build and maintain a pipeline of commercial opportunities across customer segments: AI-driven protein design companies, biotech startups, pharma R&D teams, and academic labs. * Develop proposals and quotes tailored to customer needs, from small pilot experiments to large-scale data generation campaigns. * Represent Adaptyv at conferences and industry events. Be able to have deep technical conversations at the booth, not just hand out brochures. * Feed customer insights back to the product and biology teams: what assays are people asking for, what's missing, where are we losing deals. What we're looking for * Scientific background in protein engineering, biochemistry, biophysics, or a related field. You should be comfortable discussing binding kinetics (KD, kon, koff), expression systems, and assay design without needing to look things up. * Experience in a customer-facing technical role: field application scientist, technical sales, scientific account management, or similar. CRO or biotech vendor experience is a strong plus. * Commercially driven. You care about revenue, pipeline, and closing deals, not just having interesting scientific conversations. * Strong communicator who can adapt to the audience: detailed and technical with a scientist, concise and business-focused with a VP. * Self-starter who can manage their own pipeline and priorities without heavy oversight. * Genuine interest in AI-driven protein design and the companies working in this space. You follow what's happening in the field. Application deadline We are reviewing applicants on a rolling basis.

Refeyn

Refeyn is the world's pioneer in mass photometry – a ground-breaking technology that weighs individual molecules and particles with light. It transforms our ability to characterise the composition, structure and dynamics of biomolecules and biomolecular complexes, nanostructures, and viral capsids. Since being spun out of the University of Oxford in 2018, Refeyn has been developing mass photometry instruments and delivering them to customers around the world – at leading academic institutions and in biopharma. We are continuously pushing the boundaries of what mass photometry can achieve. With headquarters in Oxford, UK as well as offices in the US, we are a growing, global company with a team of over 150 employees (and growing). In addition to achieving market success, Refeyn has attracted a high level of investment – we raised $70m in our Series B funding round in March 2022. At Refeyn, we are fiercely proud of our talented workforce, whose creativity, tenacity and skills have enabled us to evolve into a successful, well-funded and rapidly growing company in just a few years. To achieve our ambitions – to transform analytical workflows in the life sciences, biopharma and beyond with mass photometry – we are continuing to expand our workforce. We strive to be an outstanding place to work – by maintaining a positive and inclusive culture, offering competitive salaries and benefits, encouraging ongoing training and development, plus, of course, plenty of other perks. About the Role: The Technical Sales Manager, Industry will play a crucial role in developing and executing our new business acquisition strategy in the industrial biopharma, biotech and CXO segment across China, with particular emphasis on the Shanghai Biotech/Biopharma “golden triangle”. This position, reporting to the Business Director APAC, requires a blend of business acumen and scientific expertise in instrumentation for biomolecular analytics, CMC applications, and bioprocessing. The Technical Sales Manager will focus on placing high-value CAPEX instruments into R&D, analytical development, process development and GMP manufacturing/QC environments, ensuring early technical adoption and future qualification at scale, and will collaborate closely with colleagues covering the Academic segment, pre-sales applications, and service.  Key responsibilities for this role include: * Sell and promote Refeyn’s products and solutions to new and existing Industry customers across R&D, AD, PD, CMC and manufacturing/QC functions, in line with sales targets. * Assess and analyse industrial customer needs, workflows, and pain points across R&D and bioprocessing, and propose solutions that deliver value across the product lifecycle (from discovery to CMC and manufacturing). * Manage and build strong long-term customer relationships with key industrial accounts, supporting technology adoption throughout the product lifecycle * Manage, train and support a network of local dealers and channel partners * Forecast opportunities accurately within the Refeyn CRM system. * Work collaboratively with the Field Application Scientist to qualify leads, design evaluation plans, and organise customer application presentations and live demonstrations that address both R&D and bioprocessing requirements. * Routinely follow up with existing customer base to touch base on activities and review needs (e.g. upgrades, service contracts, consumable needs etc.). * Drive sales and promotional activities such as conferences and customer workshops, and generate leads and prospects for Refeyn’s products  We are ideally looking for someone with the following skills and experience:  * Masters in biochemistry, molecular biology biophysics or other relevant subject. PhD advantageous * Knowledge of selling and negotiation strategies and methods with proven experience in a technical selling role with high-value analytical CAPEX equipment, in the life sciences sector. * Demonstrated success selling to industrial biopharma, biotech, and CXO accounts * Solid understanding of GMP principles, regulatory expectations and how analytical instrumentation is qualified and validated in manufacturing and QC environments. * Experience positioning technology early in R&D/AD/PD to secure future adoption and qualification in manufacturing/QC is highly desirable. * Strong understanding of biopharmaceutical, biotech startups, and CXO business models. * A strong customer network in the Chinese biopharma and biotech sector is a must; existing relationships in the Shanghai Biotech/Biopharma “golden triangle” are a strong plus. * Self-motivated with a track record of achieving KPI’s and exceeding targets. * Experience communicating and presenting with different audiences * Strong organizational and communication, and time management skills required. * Fluent in Mandarin Chinese essential. English business level desirable and additional local dialects are a plus. We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply! Salary: We anticipate a salary between CNY 423200 - 634800 depending on the candidates experience.   We are happy to provide information about our benefits in China. Refeyn is committed to being an equal opportunities employer. We are working hard to create a safe and empowering environment for all, and firmly believe that there is great strength in building teams with different voices, experiences, perspectives and backgrounds. We welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.