SOC Engineer

S-RM

SENIOR CYBERSECURITY CONSULTANT (SOC), KUALA LUMPUR  WHO WE ARE  S-RM is a global intelligence and cyber security consultancy.   Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.     We’ve been able to do this because of our outstanding people.   We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.     But we also know that work isn’t everything. It’s about the lives and careers it helps us build.   We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.  We’re excited you’re thinking about joining us.    WORKING IN CYBER AT S-RM  Our Cyber Security team is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Managed Services,  Risk & Resilience, and Incident Response practices are in more demand than ever.   We’re building a team to meet this challenge.   We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy.   If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.  We also don’t believe there’s a typical cyber security professional.   We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.   If that sounds like your kind of team, we’d like to hear from you.    THE ROLE  Our Security Operations Centre is a critical part of our Cybersecurity division’s success.   As a Senior Cybersecurity Consultant (SOC), you will add your cybersecurity expertise in a vital delivery role to our managed detection and response services.     In this role, you will leverage the infrastructure and tools that power our Security Operations Centre (SOC) to deliver desired security outcomes for our managed services clients, with a particular focus on those in the APAC region.   The ideal candidate will be highly proficient in using security platforms such as SIEM, SOAR, EDR, and other advanced security technologies. You will have experience leading other analysts or sub-teams in a SOC environment and be comfortable acting as a point of escalation. As an Associate, you will be responsible for high-level incident management, process improvement, and mentoring junior analysts. You will also take on formal line management responsibility for our SOC team based in Kuala Lumpur, overseeing their day-to-day performance, development, and wellbeing. This hybrid role involves both remote work and some in-office presence for collaboration, teamwork and development projects. In APAC we have office premises in Hong Kong, Singapore and Malaysia. Delivery  * Cyber-Security Operations: Contribute to day-to-day SOC team-related activities, ensuring efficient monitoring, detection, and response to security threats across our clients’ estates.   * Line Management: Manage the SOC analyst team in our Kuala Lumpur office, including conducting regular one-to-ones, performance reviews, and development planning; managing shift scheduling and resourcing; and acting as the first point of contact for team escalations and welfare.  * Monitor Security Events: Continuously monitor and analyse security alerts from EDR, SIEM and other security tools to detect suspicious activities or potential threats.  * Incident Response: Conduct investigations and respond to security incidents, executing containment, mitigation, and remediation steps as necessary.  * Threat Detection: Use expertise to tune detection rules, automate workflows, and improve incident detection accuracy.  * Log Analysis: Perform in-depth log analysis from firewalls, endpoint protection platforms, and other solutions to investigate complex incidents.  * Incident Reporting and Documentation: Ensure all incidents are thoroughly documented, including timelines, analysis, mitigation steps, and lessons learned, and deliver regular reports to stakeholders.  * Global Delivery Role: Act as second line escalation and support to the on-shift SOC Analysts in our 24x7 SOC team.  * APAC Regional Client Focus: Support onboarding and service request activity for our regional MDR clients.     * Threat Hunting: Proactively search for indicators of compromise (IoCs) and advanced threats within the environment, utilising both automated tools and manual analysis.  * Threat Intelligence: Stay up to date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and integrate threat intelligence into detection and response efforts.  * Team Development: Provide guidance and mentorship to junior SOC analysts, fostering skill development and ensuring adherence to security best practices.    Growth of the service  * Continuous Improvement: Collaborate with the SOC team to develop and implement SOC strategies, improve processes, and introduce new technologies to strengthen our clients’ security posture.  * Collaboration: Collaborate with SOC analysts, security engineers, and IT teams to ensure seamless operation of security tools and alignment with broader cybersecurity practices.  * Security Enhancements: Identify areas for improvement in security monitoring and response capabilities, proposing and assist with implementing new solutions where appropriate.  * New Clients: Our MDR service is growing quickly, you will be assisting with onboarding and configuring SOC services and technology for new customers.  * Collaborating with Global Teams: Work closely with other cyber security service lines to ensure seamless integration of SOC operations with our broader cybersecurity initiatives and business units, especially Incident Response.  * Contributing to Internal Technical Development Initiatives: When the schedule allows, you will have opportunities to participate in and contribute to internal technical development initiatives, enhancing our tools, processes, and overall incident response capabilities.    WHAT WE’RE LOOKING FOR  Candidates with the following qualifications and experience are likely to succeed in our Managed Services practice at S-RM.     That said, if you don’t think you meet all the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest, capabilities and willingness to learn in others.  We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.  We’re looking for:  * Qualifications: A Bachelors or Masters degree in a relevant subject, for example cybersecurity, computer science; relevant industry certifications are advantageous, including any of the following or evidence of working towards attaining these: Blue Team, CISSP, Security+.  * Experience: 3+ years of experience in a SOC or cybersecurity operations role, with demonstrated team leadership / supervisory experience.  * Technical Expertise: Strong understanding of EDR and Secops toolsets - with experience configuring and leveraging these tools for incident detection and response.  * Leadership: Proven line management experience, ideally within a SOC environment, including performance management, coaching, and developing analysts at different career stages; good communication and team-building skills. * Customer Minded: We put our clients at the heart of everything we do, going the extra mile for them will be second nature to you. You should be comfortable in client facing situations and able to discuss cybersecurity issues in customer-friendly language.  * Approach: An investigative mindset.   You should be comfortable solving problems with limited information and guidance and be curious to learn.  * Reliability:  Our customers depend on us to manage their security and provide cyber-resilience; you must be dependable.  * Personal Interest: Some demonstrable knowledge of cyber threat actors, and their tactics, techniques, and interest in cybersecurity matters, security monitoring and threat detection techniques..   * Communication: Clear and concise communication skills, with the ability to work effectively across teams; you should be able to communicate your technical findings for a non-technical audience in a professional setting.   Able to vet and quality assure incident reports and summaries.  The successful candidate must have permission to work in Malaysia by the start of their employment.  To apply for this role, please submit an up-to-date CV through this link: Job Application for Senior Cybersecurity Consultant (SOC) at S-RM

S-RM

SOC Engineer, South Africa (Hybrid)     WHO WE ARE  S-RM is a global intelligence and cyber security consultancy.  Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.      We’ve been able to do this because of our outstanding people.  We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.      But we also know that work isn’t everything. It’s about the lives and careers it helps us build.  We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.    We’re excited you’re thinking about joining us.  WORKING IN CYBER AT S-RM  Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Managed Services, and Incident Response practices are in more demand than ever.     We’re building a team to meet this challenge.  We’re quick to respond, innovate, and improve.  We don’t get too hung up on hierarchy or bureaucracy.  If your ideas are good enough, we’ll empower you to implement them.  If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.    We also don’t believe there’s a typical cyber security professional.  We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.     If that sounds like your kind of team, we’d like to hear from you.          THE ROLE  As SOC Engineer, you will drive the technical onboarding of MSSP customers and ensure comprehensive security monitoring coverage through log ingestion and detection engineering. The ideal candidate will have strong expertise in SIEM administration, log source integration, and detection rule development. Additionally, having experience with customer-facing technical roles, data parsing and normalization, and threat detection frameworks such as MITRE ATT&CK, will get you ahead.  Key Responsibilities  * Customer Onboarding & Integration: You will lead the technical onboarding of new MSSP customers, including scoping log sources, deploying collection infrastructure and validating end-to-end data flow. This includes managing onboarding timelines, coordinating with customer IT teams, and ensuring a smooth transition into active monitoring.  * Log Ingestion & Data Engineering: You will implement log ingestion pipelines, including parsing, normalization, and enrichment of diverse log sources. This includes troubleshooting ingestion failures, managing data quality, and optimizing volume and retention across a multi-tenant architecture.  * Detection Engineering: You will develop, tune, and maintain detection logic aligned to customer environments and threat landscapes. This includes reducing false positive rates and improving detection fidelity based on analyst feedback and emerging threats.  * Documentation & Standardization: You will create and maintain runbooks, integration guides, and onboarding playbooks to ensure consistent, repeatable delivery across customer engagements. You will define and refine standards for log source coverage, parsing schemas, and detection rule lifecycle management.  * Collaboration & Support: You will work closely with SOC analysts, platform engineers, threat intelligence teams, and client success managers to understand customer requirements and deliver monitoring solutions that maximize detection coverage. You will provide technical support and troubleshooting for ingestion and detection-related issues.  * Contributing to Internal Technical Development Initiatives: When the schedule allows, you will have opportunities to participate in and contribute to internal technical development initiatives.  WHAT WE’RE LOOKING FOR  Candidates with the following qualifications and experience are likely to succeed in our Managed Services practice at S-RM.      That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.    We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.    We’re looking for:  * Qualifications  * Education: A Bachelor's or Master's degree in a relevant subject (e.g., computer science, software engineering, systems administration, or cybersecurity), or equivalent practical experience. Relevant industry certifications are advantageous, as is demonstrable knowledge such as contributions to open source software or personal projects.  * Experience: 3+ years of experience in security engineering, detection engineering, data engineering, or a similar technical role, preferably within an MSSP or managed security operations environment.  * Professional Expertise  * Strong problem-solving skills with the ability to troubleshoot complex, multi-system issues  * Strong communication skills, particularly in customer-facing and cross-team contexts  * Self-directed with the ability to prioritize tasks and manage workload efficiently across multiple concurrent onboarding engagements  * Technical Expertise  * Strong experience with security tooling such as EDR, SIEM, and SOAR products  * Strong experience with log management and data pipeline architectures, including familiarity with common log source formats (firewall, endpoint, cloud, identity)  * Strong experience writing detection content using query languages such as KQL, SPL, or SQL  * Familiarity with the MITRE ATT&CK framework and its application to detection coverage mapping  * Experience with customer onboarding or technical integration delivery  * Preferred Expertise  * Experience with CI/CD pipelines and Infrastructure as Code (GitHub Actions, Terraform, Ansible, etc.)  * Proficiency in programming and scripting languages such as Python, Go, PowerShell, and/or Bash  * Experience with detection-as-code workflows and version-controlled rule management    The successful candidate must have permission to work in South Africa by the start of their employment.      OUR BENEFITS     We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:   * Holiday – 23 days per year increasing to 28 days (+1 day for every year you worked at S-RM, up   to a maximum of 5 days) in addition to bank holidays  * Gap Cover policy – allowing you to bridge the gap between your medical bills and your medical   aid cover.  * Hybrid working and flexible working hours;   * Private pension – up to 7% contribution matched by the company  * Life Insurance 4X annual salary.   Parental Support:   * Fertility treatment leave – 5 days of leave per cycle of treatment per year;   * Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;   * Paternity leave – 6 weeks of full pay.   Various Health and Medical Benefits including:   * Medical aid with Discovery Health for employee, partner, and children up to the cost of the Classic  Saver plan (taxable benefit) for you and your family;   * EAP programme for you and your immediate family;   * Free access to the world-famous mindfulness app Headspace.      To apply for this role, please submit an up-to-date CV through this link:  Job Application for SOC Engineer at S-RM

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role  We are looking for a Senior Professional Services Resident Consultant to join our team. This is an Onsite, Mumbai role, reporting to the Manager, Professional Services in the Professional Services department. In this role, you will be the strategic face of Zscaler for our enterprise clients, deep-diving into unique customer environments to architect, configure, and integrate solutions on our industry-leading Zero Trust platform. You bring a strong consultant mindset, exceptional customer-facing acumen, and deep deployment expertise to collaborate closely with sales, external partners, and cross-functional teams—ensuring our customers achieve seamless, timely, and secure transformations. What you’ll do (Role Expectations) * Serve as a dedicated technical advisor for strategic enterprise customers over extended engagements (6 months, 1 year, or longer) * Act as the customer's "Go-To" expert for all matters related to their Zscaler deployment, adoption, and optimization * Architect, configure, and integrate ZIA, ZPA, and broader Zero Trust Exchange solutions into complex enterprise environments * Lead technical discovery, solution design, and migration planning workshops with customer stakeholders * Collaborate with sales, external partners, and customer teams to provide consultancy and deployment services Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * 8+ years of experience in customer-facing technical roles such as Professional Services Consultant, Network/Security Specialist, Technical Account Manager, Support/Escalation Engineer, or SOC Engineer * Hands-on experience deploying and operating Zscaler solutions — ZIA and ZPA * Strong knowledge of authentication systems (SAML, SSO/IdP integrations) alongside a solid foundation in networking and security fundamentals (TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, and firewalls) * Excellent communication, stakeholder management, and consultative skills — comfortable engaging with both technical teams and senior business stakeholders What Will Make You Stand Out (Preferred Qualifications) * Experience leveraging AI-powered analytics or machine learning tools to analyze network traffic patterns, detect anomalies, or optimize Zero Trust policy configurations * Experience with solutions built on Microsoft Azure, AWS, and other leading cloud platforms, as well as familiarity with hypervisors including VMware, Hyper-V, and KVM * Industry certifications such as ZDTA / ZDTE, or CISSP #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.