About us
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments,
banking, credit, ...
About us
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments,
banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries,
Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
About the role
As a UX researcher, you’ll be the ears of our product team. You’ll support our experienced researchers in uncovering the "why"
behind user behaviours, helping us build products that truly make sense for people across Nigeria.
This is a role for someone who is endlessly curious about how things work and wants to learn the craft of research from the ground
up. You’ll play a vital part in our mission to bring financial happiness to everyone by ensuring our products remain simple,
helpful, and relatable.
Key responsibilities
Assist in planning and carrying out qualitative and quantitative research studies (from interviews to surveys).
Take charge of research logistics, including finding and scheduling participants for studies.
Help facilitate interviews and usability testing sessions, capturing the key insights that matter.
Support the team in turning raw data into easy-to-understand reports and frameworks like journey maps and personas.
Maintain our research repository, ensuring our findings are organised and easy for the whole company to find.
Collaborate with designers and product managers to ensure research happens at every stage of the build.
Keep your finger on the pulse of new UX tools and methods, sharing what you learn with the wider team.
Qualifications
2–3 years of experience in UX research, market research, or a similar field where you've had to understand human behaviour.
A solid grasp of basic research methods (you know the difference between a survey and a deep-dive interview).
Comfortable using digital tools and keen to master new ones (like Maze, Typeform, or Google Forms).
Strong analytical thinking—you enjoy connecting the dots and finding patterns in information.
PREFERRED QUALIFICATIONS
An interest in fintech and how digital products are changing lives in Africa.
Previous experience in a startup or fast-paced environment.
A background in social sciences, psychology, or design.
ABOUT YOU
You have a strong desire for mastery and aren't afraid to ask "why" until you truly understand.
You look at problems from different angles and enjoy thinking of creative ways to get answers.
You are approachable and friendly. You know how to make research participants feel at ease so they speak their truth.
You take pride in being factual and organised. You ensure your notes are accurate and your data is clean.
You’re excited about the Nigerian market and want to discover the unique ways our users interact with money..
WHAT SUCCESS LOOKS LIKE
Research projects run smoothly because the logistics and participant recruitment are handled proactively.
You become proficient in conducting foundational research sessions independently within your first 6 months.
The research repository is kept up-to-date, making it a "source of truth" for the product team.
Stakeholders consistently praise the clarity and helpfulness of the research documentation you assist with.
Please submit a resume highlighting your research experience and outlining research methodologies, processes, and the impact of
your work on user experience and business outcomes. Optionally, you may also include a PDF portfolio with case studies that
further illustrate your research approach and results. While a portfolio is not required, it can provide additional insight into
your end-to-end research thinking and influence on product direction.
OUR HIRING PROCESS
Resume review: We look for strong experience that showcases your research process, methodologies, and impact.
Technical interview with a senior researcher: Deep dive into your experience, approach, and alignment with our mission.
Case study presentation: Present a research project to a panel, demonstrating your problem-solving, research craft, and
strategic thinking.
Executive interview: Discussion with senior leadership about your growth potential, influence, and ability to drive user and
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments,
banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries,
Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
About the role:
As a Senior User Experience Designer, you will be responsible for executing high-quality designs for our financial products,
ensuring they are intuitive, accessible, and effective. You will collaborate with cross-functional teams, mentor junior designers,
and champion user-centred design within the organisation. This role requires a strategic mindset, deep UX/UI expertise, and the
ability to translate complex financial concepts into seamless user experiences.
What you’ll do
* Define and execute design strategies that align with business objectives and user needs.
* Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution.
* Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions.
* Partner closely with product managers and engineers to ensure seamless implementation of designs.
* Design scalable UI components and contribute to our evolving design system.
* Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base.
* Create and refine micro-interactions and motion elements to improve user engagement and usability.
* Use data-driven insights to continuously improve the user experience and optimise for business impact.
* Mentor and guide junior designers, fostering a culture of excellence and innovation.
* Stay ahead of fintech trends and best practices to drive product innovation.
What you need to succeed
* 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects
* Mastery of visual design, typography, grids, layout, and colour theory.
* Expertise in interaction design, information architecture, and user flows.
* Deep understanding of designing for both mobile and web platforms, ensuring responsive and adaptive experiences.
* Strong knowledge of behavioural psychology and how it influences user decision-making.
* Extensive experience conducting usability testing, user interviews, and heuristic evaluations.
* Ability to synthesise qualitative and quantitative insights into impactful design decisions.
* Familiarity with UX analytics tools (Google Analytics, Mixpanel, Hotjar, etc.).
* Proficiency in atomic design principles and building scalable UI frameworks.
* Strong knowledge of motion design tools (Lottie, After Effects, Principle) to create dynamic user experiences.
* Experience mentoring and guiding junior designers.
* Ability to articulate design rationale and influence stakeholders across teams.
* Comfortable working in agile, fast-paced product teams.
* Figma mastery - deep experience with auto layout, design tokens, component variants, interactive prototypes, and scalable
design libraries.
* Proven experience in fintech and/or SaaS environments, with a strong understanding of industry challenges and user behaviours.
What you’ll get
* A leadership role in shaping the future of fintech - your work will impact millions of users.
* Career growth opportunities.
* A culture of experimentation - we encourage innovative thinking and rapid iteration.
* Competitive compensation and benefits.
* Remote-friendly work culture, with access to learning resources.
What to expect in the hiring process
* Application & portfolio review: we look for strong UX case studies that showcase process, research, impact, and leadership.
* Preliminary phone call with the recruiter: a brief conversation to discuss your background, interests, and expectations.
* Interview with a design team member: a discussion about your experience, approach to design, alignment with our mission, and a
portfolio walkthrough.
* Design Challenge: an advanced exercise to assess problem-solving, UX/UI craft, and strategic thinking.
* Final executive conversation: a discussion with senior leadership about your ability to think strategically, collaborate across
teams, and drive business and user impact through design.
How to apply:
Submit your resume and portfolio showcasing your best work - preferably with fintech or SaaS-related projects. Your portfolio
should clearly demonstrate impact, including measurable improvements in user experience, business metrics, or engagement. We want
to see end-to-end product thinking, including research, wireframes, prototypes, and final execution.
TL;DR – We’re looking for a curious, fast-moving UX Researcher to help shape the future of Lovable. You’ll uncover how users think, feel, and act, turning insights into product direction. You’ll design studies, test concepts, and experiment with new AI-assisted ways of learning from users, helping us move fast without compromising on craft.
Why Lovable?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started.
We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.
What we’re looking for
We’re looking for a researcher who balances curiosity and rigor — someone who loves asking why, tests how, and measures what’s working. You’re as comfortable in a user interview as you are interpreting event data or survey results, and you know how to connect human stories with product metrics.
3–6 years of experience in UX research, human-centered design, or a related role.
Proficiency in qualitative methods (interviews, usability testing, concept testing).
Experience with survey design, data analysis, and working with behavioral data (e.g., from analytics tools) is a plus
Strong synthesis skills, distilling findings into insights that influence design and product decisions.
Excellent communication and storytelling skills to bring research to life for cross-functional teams.
Comfortable in fast-paced, iterative environments with shifting priorities.
Experience working closely with designers, PMs, and data scientists.
What you’ll do
In one sentence:
Turn user insights into product direction that shapes how the world builds software.
Partner with product, design, growth and data teams to define learning goals for upcoming features and experiments.
Explore new AI-driven approaches for recruiting, analysis, and synthesis — expanding how we learn from users.
Conduct user sessions directly with Lovable users, gathering firsthand insights into behaviors, motivations, and unmet needs.
Collaborate with data scientists to interpret behavioral data and validate qualitative findings.
Contribute to building research frameworks, templates, and best practices for scalable discovery at Lovable.
How we hire
Fill out a short form and hop on a quick intro call with our recruiting team
Meet designers and PMs to discuss your approach to research
Walk through past work and real examples of your process
Final conversations with product leadership
About your application
Please submit your application in English — it’s our company language.
We treat all candidates equally, so please apply through our careers portal.
Stockholm•Publicerad: 17 nov.•Sista ansökan: 16 aug.
TL;DR – We’re looking for a curious, fast-moving UX Researcher to help shape the future of Lovable. You’ll uncover how users
think, feel, and act, turning insights into product direction. You’ll design studies, test concepts, and experiment with new
AI-assisted ways of learning from users, helping us move fast without compromising on craft.
WHY LOVABLE?
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use
Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation,
which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and
websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just
getting started.
We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity,
and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world.
WHAT WE’RE LOOKING FOR
We’re looking for a researcher who balances curiosity and rigor — someone who loves asking why, tests how, and measures what’s
working. You’re as comfortable in a user interview as you are interpreting event data or survey results, and you know how to
connect human stories with product metrics.
* 3–6 years of experience in UX research, human-centered design, or a related role.
* Proficiency in qualitative methods (interviews, usability testing, concept testing).
* Experience with survey design, data analysis, and working with behavioral data (e.g., from analytics tools) is a plus
* Strong synthesis skills, distilling findings into insights that influence design and product decisions.
* Excellent communication and storytelling skills to bring research to life for cross-functional teams.
* Comfortable in fast-paced, iterative environments with shifting priorities.
* Experience working closely with designers, PMs, and data scientists.
WHAT YOU’LL DO
In one sentence:
Turn user insights into product direction that shapes how the world builds software.
* Partner with product, design, growth and data teams to define learning goals for upcoming features and experiments.
* Explore new AI-driven approaches for recruiting, analysis, and synthesis — expanding how we learn from users.
* Conduct user sessions directly with Lovable users, gathering firsthand insights into behaviors, motivations, and unmet needs.
* Collaborate with data scientists to interpret behavioral data and validate qualitative findings.
* Contribute to building research frameworks, templates, and best practices for scalable discovery at Lovable.
HOW WE HIRE
* Fill out a short form and hop on a quick intro call with our recruiting team
* Meet designers and PMs to discuss your approach to research
* Walk through past work and real examples of your process
* Final conversations with product leadership
ABOUT YOUR APPLICATION
Please submit your application in English — it’s our company language.
We treat all candidates equally, so please apply through our careers portal.
