
Relay · London - Hybrid
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (...
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led
by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of
venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping
what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more
people, making the online shopping experience seamless and accessible to everyone.
About the Role
We’re looking for a Growth Marketing Manager to lead Relay’s courier acquisition strategy and drive scalable, sustainable growth
of the courier fleet. You’ll shape how we position Relay to new audiences, ensuring every campaign, ad, and initiative aligns with
our mission.
This is a unique opportunity to take on a generalist marketing role, combining strategic vision with hands-on execution to expand
Relay’s impact in new and existing markets.
As the Growth Marketing Manager at Relay, you can expect to
local contexts and building a scalable approach to expansion.
and across different geographies. Ensure Relay’s messaging resonates and drives engagement.
conversion rates. From building landing pages to A/B testing ad creatives, you’ll have the full freedom to experiment and
deliver.
regions, including hyperlocal campaigns where necessary.
organic growth.
We are looking for candidates who
markets and pushed boundaries. Experimenting and learning are a part of succeeding in this role.
resonate with diverse audiences. You’re well versed in tools such as Google Tag Manager, Google Analytics, SEMrush or
equivalent.
through insights.
positive, inclusive culture where creativity and shared success thrive.
Who Thrives at Relay?
results, and learn from every experience.
counts.
through high standards and shared success.
we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
LET’S FIX HOSPITALITY, FOR GOOD. Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn’t have to be this hard. That’s why we built Nory. Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he’d had from day one. Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we’re just getting started. Fresh off a Series B led by Kinnevik, we’ve grown to 100+ people across Ireland, the UK, and Spain – and demand is scaling faster than we ever imagined. We’re looking for a Senior Business Development Representative (BDR) to join our team and take our outbound engine to the next level. This is a high-impact, high-autonomy role for someone ready to own pipeline generation and play a key part in how we scale. This role is based in our London office, with at least 3 days a week in the office. WHAT YOU’LL BE DOING: * Own outbound – Lead the charge on generating high-quality pipeline through cold calls, emails, LinkedIn, and creative outreach strategies. * Pipeline management – Build and maintain a healthy pipeline to support our Account Executives in consistently smashing monthly revenue targets. * Account research – Identify key decision-makers and uncover strategic insights using sales tools and online research. * Messaging & campaign execution – Craft and deliver personalised, value-led messaging that speaks to our prospects. * Collaboration & strategy – Work closely with AEs, marketing and leadership to align on outreach strategies and boost effectiveness. * Feed the machine – Share learnings with AEs, Marketing and Product to improve go-to-market strategy. WHAT YOU’LL BRING: * 2–3 years of experience in outbound B2B sales in a startup, or strong hospitality ops experience with early exposure to sales. * A track record of exceeding pipeline targets or supporting revenue goals. * Hunger and ambition to be the best – you thrive in a target-driven environment and own your results. * A creative, curious approach to outbound – you test, learn, iterate, and don’t rely on stale templates. * Excellent written and verbal communication skills, with the ability to build rapport quickly. * A genuine interest in hospitality, tech, and making a real difference to frontline teams. * Coachable, self-driven, and ambitious – whether you’re aiming to become an AE, a team lead, or both, we’ll back your growth. WHAT YOU’LL GET IN RETURN: 💰 Competitive salary depending on experience 📈 Meaningful equity, at Nory everyone is an owner! 🌴 35 days of paid leave per year (including bank holidays) 🏥 Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) 🍼 Enhanced parental leave and baby loss support 📚 Learning & development culture – €1000 personal annual budget + quarterly book budget 🖥️ €250 home office workspace budget 🥳 Regular team offsites & socials 🌎 Work from anywhere for up to 3 months of the year 📍Office in London 🇬🇧 👏 And much more HOW WE WORK Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. WE HIRE HUMANS. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM • ~110 people, more than half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay’s Hybrid Sort Centres are where parcels enter the network, get sorted into routes, and flow out to delivery. Sortation is operationally complex: warehouse operatives, intake scanners, supervisors, and robots all working together to process thousands of parcels daily. First Mile is how those parcels arrive - collections from retailers, with all the variability that brings. Together, these domains sit at the start of the network and set the pace for everything downstream. As a Data Analyst in the Sortation & First Mile squad, you will own the analytics for both domains. The work is broad: cost investigations, workforce planning, capacity analysis, performance tracking, and operational reporting. Your analysis won’t sit in a dashboard waiting to be discovered - it will shape how shifts are scheduled, how volumes are managed, and where the operation focuses its improvement efforts. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists, with analysts embedded into squads across the business. You will sit in the Sortation & First Mile squad, but report into the centralised data team. You’ll work closely with operations, commercial, and finance to turn data into decisions that affect how the network runs every day. What You’ll Do * Investigate cost per parcel: where are we spending too much, where are savings available, and what’s driving the variance * Track operative performance across roles: throughput, accuracy, shift utilisation, and the balance between direct and agency labour * Monitor robot efficiency and capacity: what volumes can they sustain, where are the bottlenecks, how do they compare to manual processing * Build models to predict shift requirements and automate workforce planning, prioritising top-performing operatives * Analyse injection volumes and manifest accuracy: how much are we actually sorting vs. what’s forecast, and where are the gaps * Define KPIs and build dashboards that make sortation and first mile performance transparent to operations and leadership * Work with commercial teams to set volume limits and injection timing that balance growth with operational stability Who Will Thrive in This Role? * You want to understand how an operation actually works, not just analyse it from a distance * You’re excited by cost problems - finding where money is leaking and building the case for how to fix it * You can navigate messy operational data and turn it into metrics people trust * You’re comfortable working with operations teams and embedding your analysis into their daily workflows * You’re fluent in SQL and experienced with BI tools, with strong problem-solving instincts * You have at least 3 years experience, ideally with some exposure to logistics * You care about impact, not just insight - you measure success by whether the operation runs better * You communicate clearly with non-technical stakeholders and can explain what the data shows and where the limitations are Fast and Focused Hiring Process 1. Talent Acquisition Interview - 30mins | Online 2. Hiring Manager Interview - 45mins 3. SQL Live Coding - 60mins 4. Case Study - 60mins 5. Relay Operating Principles & Impact- 60mins 6. Decision and offer within 48 hours. Our process mirrors our pace of work. Compensation, Benefits & Workplace * Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. * Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. * 25 days of holidays * Enhanced parental leave. * Hardware of your choice. * Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). * Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Who Thrives at Relay? * Aim with Precision: You define problems clearly and measure your impact meticulously. * Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. * 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. * All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. * People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. * Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM • ~110 people, more than half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's network is scaling fast. The decisions that shape that growth - where to expand, how to price, where to invest - rest on models that simulate how the network behaves and how it evolves as density, geography, and operating models change. We have an MVP tool for this today; we need someone to help productionise it and build the next generation of strategic models on top of it. You'll be a core contributor to Relay's digital twin - a network simulator that captures our unit economics end-to-end, from first-mile collection through sortation, middle-mile and last-mile. It's already in use by finance, but it's a living system: every operating-model change, new service type, or commercial scenario means upgrading a component, adding a model, or building a new view. Your job is to help keep it accurate and to extend it where the business asks new questions. Your remit splits roughly equally between two halves: 1. Evolving the digital twin. You understand each cost component deeply, you help identify where the current models are wrong or incomplete, and you upgrade them systematically. * When a new first-mile operating model is rolled out, you upgrade that engine. * When a new service type changes sortation cost, you understand it at a granular level and model it properly. * You add new flows, surface new metrics, and harden the parts that matter most for the decisions being made. 2. Building new strategic models and forecasts. Volume forecasts, predictive models, new scenario tooling - work that sits inside or alongside the twin. * You help decide what should live in the twin and what should stand alone. * You pick the right tool for the question - classical statistical modelling, financial modelling, simulation, or ML where it earns its place. Your primary partner is the finance team - Strategic Finance, Commercial Finance, FP&A. You translate their questions into modelling problems and give them tools that let them explore pricing, margin and projection scenarios dynamically rather than waiting for analysis to be rebuilt manually. You contribute to the roadmap - taking in their needs, helping prioritise what to build, and shipping it. You're part of a data org of around 30 engineers, analysts, and data scientists, but embedded in the finance squad. A dedicated finance analyst within the squad partners with you directly - they build the reporting and visibility layer on top of your models and feed prioritisation back to you. You'll work alongside more senior data scientists who own the broader direction of the twin. Who will thrive in this role * You're a strong modeller who thinks in systems. You naturally break complex problems into components, understand the assumptions behind each one, and know when those assumptions need revisiting. * You're a builder. You don't wait for requirements to be handed to you. You go and understand the problem, figure out what's needed, and ship something useful. Then you iterate. * You're fluent in Python and SQL, and comfortable doing your own data engineering. You can pull, transform, and model data without needing someone else to prepare it for you. * You bring strong software engineering principles into your modelling work. The digital twin is a real production system - Python, SQL, APIs, a frontend - and you'll work across that stack. You don't need to be a frontend specialist, but you should be at ease in a production codebase: writing tested, readable code, designing modular components, shipping changes that someone else can pick up next week. * You have experience with financial modelling, forecasting, or simulation, ideally in a context where your models informed commercial or strategic decisions - not just produced analysis. You know your way around ML and use it where it materially improves accuracy. * You communicate clearly with non-technical partners. Finance will rely on your models to make decisions. You need to explain what they do, where they're reliable, and where they're not. * You care about the problem more than the technique. You'll use whatever modelling approach fits. The point is accuracy, speed, and usefulness - not methodological elegance. * You take ownership of your work. You manage trade-offs and hold yourself accountable for whether the models are actually driving better decisions. * Logistics or delivery network experience is a plus, but what matters more is the ability to learn a complex operational domain quickly and model it well. Compensation and Benefits * Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. * Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. * 25 days of holidays * Enhanced parental leave. * Hardware of your choice. * Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Who Thrives at Relay? * Aim with Precision: You define problems clearly and measure your impact meticulously. * Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. * 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. * All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. * People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. * Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.