AI Product Manager

Userlane

ABOUT USERLANE Userlane is a market-leading Digital Adoption Platform that empowers organisations to understand and improve the value of their technology investments. Working with some of the world's most recognisable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees. YOUR MISSION Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You'll work on opportunities such as: * Defining metrics that hold up: Own the methodology behind our HEART Analytics, deciding what each score measures, how it's calculated, and how it stays credible when data is incomplete. * Delivering outcome-linked metrics: Connect usage data to business outcomes like cost savings, efficiency and compliance risk that enterprise executives can take action on * Building for time-poor executives: Design analytics that bring insights to leaders and answers "what should I do?" not just "what happened?" * Connecting fragmented data sources: Define the integration strategy to combine Userlane behavioural data with cost data from SAM tools, license data from IT asset management and employee data from HR systems, * Transforming insights into action: Define what turns raw usage data into insights that drive action, not just dashboards people look at once * AI adoption governance: Extend analytics to measure how AI assistants and agents affect productivity, cost and ROI. YOUR PROFILE * 5+ years of product management experience on data/analytics products within a modern product organisation * You've defined a metrics methodology, scoring system or measurement framework that others build on, and you can defend the trade-offs behind it. You're comfortable reasoning about why one calculation approach produces misleading results in a specific scenario and another doesn't. * You start with the business question, not the data. Your first instinct is "what decision are they trying to make?" rather than "what data do we have?" * You hold your ground. You'll work with technically strong colleagues and leaders with well-formed opinions. You can disagree with them credibly, engage with their reasoning, and change your position when the evidence says so, not when the seniority does. * You can hold a credible conversation with data engineers and data scientists about what the data can and cannot prove, and you understand the difference between interesting data and actionable insight * You've worked in enterprise B2B (not B2C product analytics). Healthcare experience is a strong plus * You figure out what works by talking to customers and watching them use the product * You're capable of explaining things to engineers, salespeople, support agents and CEOs alike * You're fluent in English (spoken and written) WHAT'S IN FOR YOU * Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries * Impact: You'll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems * Product strategy influence: Work directly with our VP Product to shape our 2026-2030 strategy as we expand into new sectors * Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry * Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training Benefits: We offer flexible benefits related to savings and security, health and well-being, and lifestyle and leisure

Sumup

About the team:  At SumUp, we’re on a mission to empower small businesses globally – while building meaningful connections between merchants and their customers. Within the Consumer Tribe, the Consumer Bank squad is at the heart of one of SumUp's most exciting growth bets – scaling SumUp Pay to an ambitious Monthly Active User target.  The team designs end-to-end experiences across the full user lifecycle: from onboarding and account activation to driving engagement through features like Spaces, Open Banking insights, and budget tracking. Every design decision directly shapes whether a user becomes an active, loyal customer. We're building in a competitive neobank landscape where the bar for craft and intuitive journeys is high – and the opportunity to make a real impact is real. If you're excited about designing in a high-growth environment where your work reaches users across Europe and directly moves the needle on adoption and retention, this is the team for you. As a Senior Product Designer working alongside other designers in this team, you’ll be embedded in a cross-functional squad alongside Product Managers and Engineers, owning end-to-end design from discovery through delivery. Design plays a critical role here – not just in execution, but in defining the problems worth solving. The team works with a strong focus on user research, hypothesis-driven design, and continuous iteration, ensuring that every design decision is grounded in real user needs and measurable impact. You’ll contribute to high-impact areas of the product where thoughtful design directly influences key metrics like activation, engagement, and conversion. At the same time, you’ll help evolve our design system and ensure consistency and quality across the experience, especially as SumUp undergoes a broader brand transformation and scales its consumer offering. This is a team that values strong design thinking, autonomy, and collaboration – where designers are empowered to challenge assumptions, shape product direction, and deliver meaningful outcomes in a fast-moving, product-driven environment.   What you’ll do: * Own end-to-end product design within the Consumer Bank squad, from discovery through delivery for the SumUp Pay experience * Lead discovery by identifying user problems, defining opportunities, and shaping hypotheses with Product and Engineering * Design intuitive, high-quality mobile experiences that drive key metrics such as activation, engagement, and retention * Create and iterate on user journeys across the lifecycle, including onboarding and activation flows * Validate solutions through prototyping, user research, and usability testing * Use data and insights to continuously improve the product and inform design decisions * Collaborate closely with engineers to ensure high-quality implementation and scalability * Contribute to the design system and maintain consistency across the product   You’ll be great for this role if you have: * Proven experience as a Senior Product Designer working on mobile-first products, with a strong portfolio demonstrating end-to-end design and measurable impact * Strong discovery skills, including problem framing, hypothesis definition, user research, and insight synthesis * Excellent UX, interaction, and information design skills, with a high bar for quality and usability * Experience using data (qualitative and quantitative) to inform design decisions and iterate on solutions * Strong collaboration skills and the ability to work autonomously with Product Managers and Engineers in cross-functional teams * Solid understanding of technical constraints and how to design within them * Proven ability to leverage AI design tools (e.g. for ideation, prototyping, research and synthesis) to significantly accelerate workflows and elevate the quality of product outcomes * Proficiency in modern design tools (e.g. Figma) and experience contributing to or evolving design systems * A pragmatic, outcome-driven mindset with the confidence to challenge assumptions and influence product direction   Why you should join SumUp: * Opportunity to work with a truly global, multicultural team from our central London Bridge location.This involves an office-first setup * Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * Enrolment onto our VSOP program: you will own a stake in SumUp’s future success * Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves * Health matters: Vitality health cover, including optical and dental * Life made easier: salary-sacrifice commuter benefits via Gogeta * Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) * Peace of mind: life insurance from MetLife for 2× your salary * Break4me: 1-month sabbatical after 3 years of service * Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team   About us: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.  SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Flo Health

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job Senior Product Designers at Flo play a pivotal role in shaping complex, system-level design solutions that elevate user experiences across the Flo app. This role combines deep expertise in UX thinking, interaction design, systemic thinking, AI tooling and visual craft with the ability to architect scalable frameworks and influence product direction.  As a senior individual contributor, you will be tackling the most challenging design problems, setting the quality bar for the team, and ensuring designs are accessible, inclusive, and emotionally resonant. You will collaborate with product, engineering, research, medical, legal and content disciplines, leveraging high-fidelity prototypes to drive critical business decisions, raising craft excellence, and contributing significantly to Flo’s overarching vision. Your Experience Must have: * 8+ years of professional experience designing mobile applications. * Portfolio demonstrating expertise in systemic design, advanced prototyping skills, micro-interactions, and the ability to architect solutions with measurable product impact. * Experience creating scalable frameworks, contribution to design systems, and interaction models. * Proficiency in Figma and advanced prototyping tools (e.g., Protopie). * Experience using motion and animation tools (e.g., Lottie, Rive, After Effects). * Experience leveraging AI/LLM tools to accelerate design exploration and streamline concept validation (e.g., Claude, Vercel). * Strong communication and presentation skills; ability to distill complex ideas into clear narratives and influence stakeholders. * Deeply collaborative, with experience mentoring and raising the craft bar for design teams. Nice to have: * Experience designing gamified or behaviour-change-driven experiences. * Experience working in health tech or regulated industries What you'll be doing You'll be responsible for: * Lead complex design projects (0 → 1), creating scalable frameworks and systems that support growth and innovation. * Proactively tackle complex and ambiguous challenges, defining requirements and prioritising the most impactful workstreams to deliver clear, compelling, user-centred experiences. * Design features, e2e flows, and experiments that align with user needs and business goals (e.g., engagement, retention, etc.). * Produce high-fidelity prototypes and mock-ups using Figma or advanced tools, strategically utilising AI to streamline the concept-to-validation process. * Develop and evolve interaction models, motion principles, and visual systems that scale across teams and inspire adoption. * Collaborate closely with product managers, engineers, researchers, and content designers to deliver cohesive solutions. * Proactively mentor peers, junior designers, and non-designers, providing actionable feedback and upskilling guidance to raise the overall craft bar. * Advocate for emotionally intelligent, ethical design and ensure accessibility standards are upheld at every stage. * Be a key contributor to our design system, ensuring accessibility, inclusivity, and scalability in all outputs. * Integrate AI tools into day-to-day work. What you'll be measured on: * Deliver complex design initiatives that significantly improve user engagement, retention, and user satisfaction outcomes. * Strengthen Flo’s design systems, frameworks, animation and motion principles to enable scalable, high-quality design across teams. * Raise team capability and craft standards by mentoring peers and contributing to a culture of design excellence. #LI-Hybrid Annual Salary Range (ranges may vary based on skills and experience) £85,000—£105,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.  What you'll get We support impact with meaningful reward. Here’s what that looks like: * Competitive salary and annual reviews * Opportunity to participate in Flo’s performance incentive scheme * Paid holiday, sick leave, and female health leave * Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents * Accelerated professional growth through world-changing work and learning support * In-person collaboration and work in a hybrid model, with 3 days per week spent in the office * 5-week fully paid sabbatical at 5-year Floversary * Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.