Campaign Manager (FTC)

DEPT

Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more!  JOB PURPOSE: Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.   As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: * Manage, draft and review client briefs * Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity * Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations * Clearly and effectively distill and transfer client feedback to designers, copywriters * Prioritising workloads for the team, and escalating when needed * Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser * Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews * Ensure success criteria are met and projects are delivered to time and to budget * Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: * We’re open to the see different levels of experience across different sectors * Agency experience is a plus * Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience * Extremely organised, with the ability to manage multiple projects simultaneously * Ability to think strategically * Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities * Highly motivated to learn, grow and improve * Personable, approachable demeanor and motivating team player * Moderate understanding of production and interactive processes * Excellent oral and written communication skills * Ability to manage and develop client and supplier relationships * Basic understanding of financials to effectively manage budgets WE OFFER: * Healthcare with Bupa or Medicash * 26 days’ holiday exclusive of bank holidays * Mental health support  * Company pension scheme with The People’s Pension * Enhanced family friendly policies * A flexible, hybrid working policy * Ride to work scheme  * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE?  We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.  Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include JustEat Takeaway, The Macallan, easyJet, TikTok, and eBay. We are excited to be looking for a new Account Executive to join the talented team!  We are incredibly proud of the work we deliver for well known & exciting clients. The type of work here varies from media focussed marketing campaigns, to creative, social first content and everything in between! Account Executives assist in the delivery of day to day work for our clients and collaborate closely with our internal disciplines including Creatives, Designers, Media Planners, Producers & the Tech team to ensure we continue to create the very best, award winning work!  We need great execs who can flex their skills and support across a variety of work, including, but not limited to biddable media planning & buying, organic content planning, content production and more! - Don't worry, we don't expect you to have experience in all these areas, just perhaps a bit of knowledge, the most important thing for us is your drive and passion to learn!  WHAT YOU’LL DO: * Support the team with planning and executing digital / social campaigns  * Develop campaign timing plans * Arrange internal & external meetings, support with setting the agendas & follow up actions * Work with DEPT® traffic team to support with project management and booking resource across the discipline * Research customer behaviour and trends across social / digital platforms and audiences to contribute insights and strategic thinking to all areas of the business * Collaborate with the media team to optimise live campaigns & report on campaign performance * Contribute to our creative process by sharing your ideas and experience * Take and respond to briefs, both internally and externally * Present work internally and externally WHAT YOU BRING: * A good understanding of digital and social media marketing including its potential and limitations * A creative mind * Demonstrable interest in digital marketing * Excellent written and verbal communication skills * Internet research and problem solving skills * Organisational skills and high attention to detail * Proficiency in the Google Suite * Ability to react quickly within a fast-paced environment * Ability to work collaboratively within a team * A love for learning new things WE OFFER * A flexible, hybrid working policy * The choice of medical healthcare providers (Bupa or Medicash)  * 25 days holiday plus bank holidays and your birthday off each year * Company pension scheme  * EAP scheme * Ride to work scheme  * Enhanced family friendly policies * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Kyra

ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. Location: Remote Engagement: Freelance contract Contract: Fixed-Term (6 Months) Start Date: Immediate Working Schedule: Available during core campaign hours, approximately 9am-6pm CEST. Candidates based within one hour of CET are preferred. ABOUT THE ROLE We're looking for a Junior Campaign Manager (Seeding) to work with our team on an immediate basis for an initial six-month fixed-term contract. In this role, you'll support the delivery of product seeding and creator gifting campaigns for some of the world's leading consumer brands. Your focus will be identifying the right creators, coordinating outreach, managing product shipments, and ensuring campaigns run smoothly from planning through to reporting. You'll work closely with Campaign Managers, Creator Managers and Client Solutions teams to generate authentic creator content and build long-term creator relationships. This is an excellent opportunity for someone with around 1–2 years' experience in influencer marketing, PR, social media or digital marketing who is highly organised, proactive and passionate about the creator economy. This is a freelance engagement. You'll invoice monthly at an agreed day rate, be responsible for your own tax arrangements. The initial engagement is six months with potential to extend based on campaign demand. WHAT YOU'LL BE DOING CREATOR RESEARCH & SELECTION * Research and identify creators that align with client objectives, audience and brand values. * Build creator shortlists using internal tools and external platforms. * Review creator content, engagement and audience quality. * Maintain accurate creator records and campaign databases. CREATOR OUTREACH & RELATIONSHIP MANAGEMENT * Coordinate creator outreach via email, social platforms and creator tools. * Support negotiations around gifting, usage rights and campaign participation. * Manage creator communications throughout the campaign lifecycle. * Build positive relationships that encourage future collaboration. PRODUCT SEEDING & LOGISTICS * Coordinate product gifting and shipment with internal teams and fulfilment partners. * Ensure accurate shipping information and delivery tracking. * Monitor product dispatches and resolve delivery issues where required. * Keep campaign trackers updated with shipment and creator status. CAMPAIGN DELIVERY * Support Campaign Managers with day-to-day campaign execution. * Track creator deliverables and ensure content is submitted on time. * Monitor campaign timelines and proactively flag risks or delays. * Help ensure all campaign documentation is accurate and up to date. REPORTING & ADMINISTRATION * Track creator participation and content delivery. * Compile campaign reports using performance and engagement data. * Maintain campaign trackers, budgets and status documents. * Support post-campaign reporting and internal retrospectives. WHAT WE'RE LOOKING FOR * Available to start immediately. * Approximately 1–2 years' experience in influencer marketing, creator marketing, PR, social media or digital marketing. * Excellent organisational skills with strong attention to detail. * Strong written and verbal communication skills. * Ability to manage multiple priorities in a fast-paced environment. * A proactive, solutions-focused mindset. * Experience using project management tools such as Asana or similar is an advantage. * Proficiency with Google Workspace and Microsoft Office. * A genuine passion for social media, creators and digital culture. * Fluency in English is essential. Professional proficiency in either Spanish or German is highly desirable. WHAT SUCCESS LOOKS LIKE * Creator outreach is completed accurately and on schedule. * Product shipments are coordinated efficiently with minimal issues. * Campaign trackers remain organised and up to date. * Creators receive timely communication and an excellent experience. * Campaign timelines are maintained and risks are escalated early. * Campaign Managers can rely on accurate administration and proactive support. * Clients receive high-quality creator participation and seamless campaign delivery. 💟 Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.