Deployment Strategist

CSQ327R152 About the Team The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored from the CEO and Founders down. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes, not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role Description As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a "product manager for the field," owning the entire non-technical lifecycle of an FDE engagement. You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, "get it done" execution mindset. The impact you will have: * C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline). * End-to-End Product Ownership: Act as the "CEO" of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester. * Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the "escalation manager" to unblock all technical or political issues. * Solution Launch & Landing: Own the "Day 0" launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value. * Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement. What we look for: * Executive Presence & Communication: A "Trusted Advisor" with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks. * Product & Strategy Mindset: A "Product Thinker" and "Systems Thinker" who can perform a SWOT analysis, understand a competitive landscape, and define "what" to build and "why." * Relentless Execution: An "Execution Driver" with a "Hands-On" mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done. * Ideal Experience: Proven experience as a Deployment Strategist or in a high-growth startup environment in a hands-on ‘builder’ or ‘founder’ capacity. Alternatively, strong background in senior, client-facing product or delivery roles within leading technology companies or top-tier consultancies. * Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

TL;DR: You'll walk into some of the world's most complex enterprise systems and deploy Conduct against the challenges our customers face. You build the kind of trust that turns an initial pilot into a long-term partnership - and the product insights you bring back will directly shape what we build next. WHY CONDUCT We believe the world's largest companies should move at the speed of their ideas, not the speed of the decade-old systems they run on. Today they don't. Every process change, every new product line runs into SAP systems layered with decades of custom code and complexity no human mind can fully comprehend. New requirements take months to ship, system migrations cost $100M+ and years of pain. We're building the AI operating system that absorbs this complexity and gives enterprises back their speed and ambition. Major enterprises already trust us with their most critical systems, we've closed game-changing SI partnerships, just raised a $60M Series A, and demand is outpacing what we can service. We're a small, talent-dense team doing our life's work out of London and NYC. Extreme ownership, high velocity, low-ego collaboration. What you build here shapes the company and how the world's largest companies operate. We sponsor visas and are convinced diverse teams build better products, so we especially encourage underrepresented groups in tech to reach out. WHAT YOU'LL OWN You will make sure Conduct lands and sticks. You join strategic accounts early, run the technical deployment hands-on, and fully take over post-sale. No two days look the same: you fly out to customers when it counts, you onboard hundreds of end users, surface expansion signals, and eventually turn a single entry point into a multi-year partnership. Most importantly, you will have a direct line into product and shape Conduct’s product roadmap as we further build out the platform. This is a very entrepreneurial role, our GTM team is still small and lean. You'll build the engine behind everything: onboarding flows, tooling, reusable playbooks — enough that customer capacity compounds without headcount scaling linearly. WHO WE HIRE We're looking for people who share our obsession with delivering for customers. You'll fit right in if your former colleagues would, without hesitating, call you one of the sharpest people they've ever worked with, and if you're at your best inside complex technical environments. In practice that tends to look like: * 2+ years working with customers in a technical capacity. Direct enterprise experience preferred; deployment-heavy, forward-deployed, or technical account roles where you owned a real outcome inside a customer's systems. * Solid depth in enterprise tech, ERP, or comparably complex software. No SAP background required on day one, but we expect you to go deep, fast. * Real commercial instinct. You spot expansion, you can hold an early commercial conversation, and you understand that a great deployment is also how accounts grow. * A builder with genuine hunger. You want to build the process and do the hands-on customer work, not just one or the other. * Low ego and self-aware. You're comfortable saying "I don't know" in a technically complex environment, then going and figuring it out.