RevOps Analyst

Goodlord

📍 London Hybrid - 3 days per week in our London office (E1), 2 days remote/WFH (or the office if you prefer!) Who we are At Goodlord, our mission is to be the gold-standard platform for renting. Used by more than 3,500 letting agents across the UK, we're building products that remove friction from every stage of the rental journey. Behind that sits a commercial organisation powered by data, systems and smart decision-making - and that's where Revenue Operations comes in. We're now looking for our first dedicated Revenue Operations Analyst to drive our commercial reporting, Salesforce optimisation and SaaS performance insights, helping our commercial teams spend less time chasing information and more time making great decisions. About the Role This is a hands-on individual contributor role reporting directly to our Revenue Operations Lead. You'll become the go-to person for the reporting, systems and operational insight that underpin how our Sales, Marketing and Customer Success teams make decisions every day. You'll have plenty of ownership and the opportunity to make a visible impact, whilst working closely with an experienced Revenue Operations Lead who'll support your development as the function continues to grow. Your day-to-day will involve: * Building, maintaining and continually improving the dashboards our commercial leadership team rely on to make decisions. * Configuring and improving Salesforce, ensuring our CRM remains clean, reliable and fit for purpose. * Analysing pipeline, renewals, retention and commercial performance to identify trends, opportunities and risks. * Improving data quality across Salesforce, HubSpot and Planhat so we can trust the numbers we're working with. * Partnering with Sales, Marketing, Customer Success and Finance to improve processes across the customer lifecycle. * Testing new automations and AI-powered workflows that make our commercial teams more effective. This is a genuinely hands-on role. You'll be building dashboards, improving systems, digging into data and solving commercial problems yourself. This isn't about producing reports for the sake of it. It's about helping the business answer questions like: * Why is NRR changing? * Where are we losing customers? * What's driving pipeline conversion? * Where are the biggest opportunities to improve our commercial processes? If you're looking for a strategic leadership role where you'll define company-wide commercial strategy, this probably isn't the right fit. If you enjoy rolling your sleeves up, improving how things work and using data to influence better decisions, you'll likely love it here. You should apply if: * You've already worked in a dedicated Revenue Operations, Sales Operations or Business Operations role within a B2B SaaS business and are looking for your next challenge. * You're confident using Salesforce (reporting, dashboards and basic configuration) and enjoy making systems work better. * You have experience working with SaaS commercial metrics such as NRR, GRR, churn and pipeline velocity, using data to help commercial teams make smarter decisions. * You're naturally curious, enjoy solving problems and love improving processes rather than simply maintaining them. It would be great if you have: * Experience with SQL, BI tools, Planhat (or similar CRM) or AI-powered automation but this is by no means essential This role probably isn't for you if... * You're looking to make your first move from an SDR, BDR or Sales role into Revenue Operations. * Most of your RevOps exposure has been alongside another primary role, rather than being your core responsibility. * You're looking for a purely technical Salesforce administration or BI position. Most importantly, we're looking for someone who enjoys building, improving and learning. This is an opportunity to join Revenue Operations at an exciting stage, work closely with an experienced Revenue Operations Lead, and play a genuine role in shaping how our commercial teams operate as Goodlord continues to grow. WHY YOU'LL LOVE BEING A GOODLORDIAN Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info). * Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally! * Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health * 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement. * Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals * Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics WHAT’S NEXT? If you’re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)! A full job spec is available on request. Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment. Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application. ** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer. No agencies please - we have tried and trusted partners we would turn to should we require support.

9fin

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. WHAT YOU’LL WORK ON You'll be embedded with our marketing team, turning campaign, web and funnel data into the decisions that drive demand and pipeline. Sitting within the analytics team alongside our analysts and analytics engineers, you'll own marketing analytics end-to-end, from instrumentation through to the insight that shapes where we spend. * Own the inbound funnel metrics end-to-end. Define and own the metrics across landing → MQL → SQL → trial → conversion, so marketing, sales and leadership trust the same numbers. * Build multi-touch attribution. Move beyond last-touch UTM tracking to attribution that shows which channels and campaigns actually drive pipeline and revenue. * Measure channel and campaign performance. Show where we're winning across email, paid media, social, events and SEO — what to scale, and what to stop. * Connect marketing to revenue. Model CAC, conversion, payback and cohort LTV, and quantify marketing's contribution to pipeline and bookings, in partnership with our GTM/RevOps analytics. * Own marketing data models and the semantic layer. Author dbt models on BigQuery integrating HubSpot, Salesforce, Google Analytics and Amplitude, and own the Omni semantic layer so the team gets self-serve answers as we migrate off Metabase. * Own instrumentation and lead-data quality. Design landing-page and web tracking (UTMs, Amplitude), support lead-scoring models, and keep marketing and sales numbers aligned, trustworthy and GDPR-compliant. * Own web and SEO analytics. Track website traffic, SEO performance and inbound lead quality, and turn it into clear recommendations. * Be the embedded analytical partner to marketing. Work directly with demand gen and RevOps, translating campaign questions into analysis that drives spend and prioritisation decisions. ABOUT YOU You're a senior, hands-on individual contributor with real technical depth who thrives on turning marketing and funnel data into decisions that move pipeline and revenue. * Proven analytics experience supporting marketing, growth, demand gen or RevOps, ideally in B2B SaaS or fintech. * Expert SQL for complex analysis, optimisation and reusable datasets. * dbt & a cloud data warehouse (BigQuery, Snowflake or similar) — commercial experience building production models, tests and docs. * Modern BI with an integrated semantic layer — building self-serve dashboards and owning metric definitions (e.g. Omni, Looker, Thoughtspot). * Deep knowledge of the marketing stack — HubSpot (or similar automation/CRM), Salesforce, Google Analytics and digital/web/event analytics. * Attribution and funnel expertise — multi-touch attribution, CAC, conversion and LTV/payback, with the statistical judgement to separate signal from noise. * A strong communicator who turns analysis into clear narratives marketing and leadership can act on. * Strategic problem solver who owns metric definitions and builds validation so numbers are trusted across teams. * Bonus: Python for deeper analysis; experience with paid-media analytics, SEO or marketing experimentation. OUR BENEFITS We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary (our salary bands are benchmarked at the top end of the market) * Equity options * Pension (your minimum contributions are 4% with 9fin matching up to 7%) * Private Medical Insurance * Paid sick leave with Income Protection for long periods of illness * Group Life Assurance * Season Ticket Loan & Cycle to Work schemes Time off * 25 holiday days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * Quarterly team socials * Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Fonoa

Revenue Operations Manager Build the Operational Engine Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Find out more: www.fonoa.com The Role We're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation. This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle. You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best. This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions. What You'll Do Revenue Operations * Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships * Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle * Manage forecasting processes and support revenue planning activities * Support territory planning, account ownership, and capacity planning initiatives * Drive weekly, monthly, and quarterly business reviews with GTM leadership Process & Performance * Identify operational bottlenecks and implement scalable solutions * Standardise processes and ways of working across commercial teams * Build metrics and reporting that improve visibility into business performance * Ensure teams are operating against clear targets, definitions, and performance measures * Support planning cycles and strategic initiatives across the revenue organisation Systems & Tooling * Own and optimise the GTM technology stack, including Salesforce and supporting platforms * Manage system enhancements, integrations, workflows, and automation projects * Evaluate and implement tools that improve productivity, data quality, and operational efficiency * Partner with stakeholders to ensure systems support evolving business requirements Business Partnership * Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations * Deliver analysis and recommendations that influence business decisions * Support executive reporting, forecasting, and board-level insights * Act as a trusted operational advisor to GTM leadership What We're Looking For Required * 5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role * Experience supporting high-growth B2B SaaS organisations * Strong Salesforce experience and a deep understanding of commercial processes * Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure * Strong analytical skills with the ability to turn data into actionable recommendations * Experience managing cross-functional projects and stakeholder relationships * Excellent communication and organisational skills Strong Signals * Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms * Familiarity with automation tools and workflow optimisation * Experience with SQL, BI platforms, or advanced spreadsheet modelling * Experience supporting forecasting, territory planning, and executive reporting * Proven ability to improve operational efficiency and drive adoption of new processes What This Role Is Not * A Salesforce Administrator role with a different title * A reporting-only analyst position * A project management role without operational ownership * A systems engineering position focused primarily on integrations and architecture * A people management role Why Join Fonoa? We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence. This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth. If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.