Senior Business Analyst – Global CRM Transformation

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: As part of WPP’s multi-year Enterprise Technology transformation, the Global CRM Programme is a critical capability driving improved client engagement, commercial visibility, and data-led growth. We are consolidating multiple legacy CRM platforms into a single, enterprise-wide Microsoft Dynamics solution—introducing significant technical complexity and a clear need for strong architectural leadership. We are therefore hiring a Senior Solution Architect to: * Define the end-to-end technical architecture for WPP’s global CRM platform * Ensure the solution is scalable, secure, high-performing, and maintainable * Translate complex business requirements into robust, future-proof designs * Enable the successful consolidation of diverse legacy CRM solutions across agencies As Senior Solution Architect, you will be accountable for designing the technical blueprint of WPP’s enterprise-wide Microsoft Dynamics CRM platform. You will ensure alignment with WPP’s broader enterprise architecture and apply best practice across Dynamics 365. Working closely with business, functional, and technology teams, you will help shape a cohesive, integrated platform that balances global consistency with local flexibility—providing a strong and sustainable foundation for WPP’s agencies, markets, and clients. What you'll be doing: * Lead the end-to-end architecture and technical design of the global Microsoft Dynamics 365 CRM platform, ensuring alignment with enterprise architecture and the CRM roadmap * Define technical standards, design patterns, and specifications across customisation, configuration, extensions, and integrations * Translate complex business requirements into scalable, secure, and high-performing solutions within the Dynamics ecosystem * Partner with the Global CRM Systems & Data Integration Lead to establish integration patterns across key enterprise systems (e.g. finance, marketing, identity, analytics) * Oversee the design of data migration from multiple legacy CRM platforms, ensuring integrity, consistency, and quality * Provide technical leadership and guidance to development teams, system integrators, and external partners throughout delivery * Evaluate and recommend Dynamics 365 capabilities, add-ons, and Azure services aligned to programme objectives * Ensure the solution meets security, performance, scalability, and maintainability standards * Identify and mitigate technical risks, dependencies, and constraints across the architecture * Contribute to Design Authority and Programme Board discussions, clearly articulating and defending architectural decisions * Support release planning and market on-boarding by ensuring technical readiness, stability, and resilience What you'll need: * Proven experience as a Solution Architect delivering large-scale, global CRM transformation programmes * Deep expertise in designing and implementing Microsoft Dynamics 365 solutions (Sales, Service, and Marketing modules preferred) * Strong understanding of cloud architecture patterns, design principles, and best practices for enterprise applications * Hands-on experience with Azure services (e.g. Functions, Logic Apps, Data Factory) to integrate and extend Dynamics 365 * Solid knowledge of data modelling, migration strategies, and data governance within a CRM environment * Ability to translate complex business requirements into clear, structured, and technically sound architectural designs * Excellent communication and stakeholder management skills, with the ability to clearly articulate complex technical concepts to non-technical audiences, including senior leaders * Proven experience collaborating with system integrators, development teams, business analysts, and functional leads in a global, federated environment * A pragmatic, outcome-focused mindset with a strong emphasis on sustainability, long-term value, and technical excellence * Confident in making informed technical trade-offs and clearly articulating their business impact   Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

DEPT

AI Consultant Manchester, London, hybrid DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. DEPT®/AI DEPT®/AI has a single mission: to make the best work in the industry using AI. This role sits within our Data & AI practice, with deep expertise in leveraging AI across large-scale transformation programmes. The team includes data strategists, consultants, data scientists, and analysts working alongside DEPT® teams worldwide across services from commerce and full-funnel media to content engineering and operations. You will be solving some of the hardest problems facing some of the best-loved brands in the world. JOB PURPOSE We are looking for an AI Consultant who can create strategic impact with AI, translating complex technology into business value for our clients. You will work with senior stakeholders to define AI strategies, lead transformation programmes, and design scalable AI solutions. This role joins an AI practice that spans EMEA and services clients globally, with a specific focus on expanding our UK&I offering. WHAT YOU'LL DO * Lead AI strategy engagements, discovery workshops, and maturity assessments with enterprise clients across EMEA * Define AI roadmaps and prioritised use case portfolios, anchored in business case and ROI * Design (together with technical experts) and advise on data science and generative AI solutions for complex business problems * Guide clients through AI transformation programmes, from vision to implementation * Advise C-suite and senior stakeholders on AI adoption strategy and organisational change * Bring emerging technology thinking to client conversations and internal teams WHAT YOU'LL BRING * Experience in an AI, data, or technology consulting role, preferably at a consulting firm or digital agency * Strong track record working with enterprise clients, particularly across EMEA markets * Confident working with senior stakeholders, from C-suite to IT product owners and marketing leaders * Ability to build business cases and communicate ROI of AI initiatives * Understanding of AI transformation, change management, and enterprise implementation * Deep understanding of Generative AI, NLP, and MLOps concepts * Familiarity with Python, SQL, and cloud platforms (AWS, Azure, or GCP) is a plus * Analytical, commercially minded, and a strong communicator WE OFFER * A flexible, hybrid working policy (2 days from the office, depending on location) * An excellent salary based on experience and equal pay policies * Pension, free private healthcare, mental health support, and company sick pay scheme * 26 days paid holiday (plus UK Bank Holidays) * Help getting you to work with a season ticket loan and cycle to work scheme * Enhanced family friendly policies to support new parents * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations * Inspirational Talks, bringing the outside in with regular guest speakers and events * Learning and Development, supporting your growth with continuous opportunities to learn and advance * Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards * Awesome clients. Whether big or small, local or global, at DEPT® you'll get the opportunity to work with clients of all sizes and across all industries * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities WHY DEPT®? We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Qube Research & Technologies

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors. The Compliance Technology team are responsible for designing and implementing scalable solutions that enable QRT to meet its regulatory obligations and maintain robust control frameworks. This role collaborates with compliance, technology, and business stakeholders to deliver scalable and effective solutions that support regulatory requirements, operational controls, and business goals. The successful candidate will combine strong technical business analysis skills with process design expertise. Responsibilities include gathering and analysing requirements, working closely with developers to translate business needs into technical solutions, and ensuring delivery of these solutions into production. The role also includes aspects of Scrum Master responsibilities, ensuring agile practices are followed and delivery is well-coordinated. Your Future Role within QRT * Work with Trade Surveillance and Electronic Communications Surveillance teams to gather and document business and regulatory requirements. * Translate surveillance requirements into clear functional specifications, including alert logic, data inputs, workflows, and control expectations. * Support the analysis and improvement of surveillance processes, helping identify control gaps and efficiency opportunities. * Partner with engineering teams to ensure requirements are correctly implemented and tested. * Use structured query language and Python to analyse and validate trade, order, and communications data. * Support alert tuning, investigations, and root cause analysis of data or control issues. * Provide day-to-day support to surveillance teams on data queries and system behaviour. * Contribute to agile delivery activities, including backlog refinement and sprint planning. Your Present Skillset * Experience in technical business analysis within financial services. * Exposure to trading, market surveillance, or compliance environments. * Good structured query language skills and working knowledge of Python. * Understanding of market abuse regulations such as the Market Abuse Regulation and the Markets in Financial Instruments Directive. * Understanding of Financial Information exchange messaging and how electronic orders and executions flow between trading systems. * Familiarity with order management systems and execution management systems, and how order and trade data feeds downstream surveillance and compliance controls. * Strong analytical and problem-solving skills with attention to detail. * Ability to manage multiple tasks in a fast-paced environment.  QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.