
Fonoa · London
Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastru...
Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every
decision, built on modular infrastructure.
Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns.
All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger.
Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work.
Humans make the calls. That's autonomous tax.
Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com.
Find out more: www.fonoa.com
As Tax Engine Strategic Lead at Fonoa, you'll own the product strategy and technical direction of the Tax Engine. You'll translate
deep, hands-on experience across multiple tax engines and tax-product organisations into a clear point of view on what Fonoa's Tax
Engine should become, where it should compete, and how content and AI scale together.
The role spans product vision, content strategy, competitive judgement, and tax credibility for the build. You'll operate through
the Tax Engine PM and the engineering team, not through customer projects, and not by managing a team of implementers.
This is a Director-equivalent IC role, strategic and deeply hands-on, reporting to the Chief Tax Officer. We're looking for
cross-engine pattern recognition, calm under pressure, and the seniority to operate as the PM's tax-domain equal.
mature competitive market, how it leverages Fonoa's AI positioning, and what the 18-month build sequence should be. Own the
narrative the PM and engineering team build against.
structured, and scaled.
doesn't translate tax into product. You already speak both.
content from external partners, and edge cases engineering or PM can't resolve alone. Bring a sharp, competitive view to
product reviews, not just when asked.
this team (projects, content reviews, scenario testing) and ensure that work consistently meets the quality bar required by the
product.
indirect tax space. Pattern recognition across products is what makes this profile rare. Single-vendor backgrounds, however
senior, don't meet the bar.
multiple failure modes. This is a judgement seat, not a skills one.
technology consulting, or in-house at a global digital platform that built or heavily customised its own tax engine. You can
still go deep on a specific design decision or edge case. Pure managerial profiles who've stopped touching the work won't pass
the panel.
maintenance, and where deterministic infrastructure must still own the answer. Not buzzword-level.
deliberately not build, and why. You reason from customer and competitive position, not from tax theory.
and clear-headed when everyone around you is sprinting.
As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job
Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
REGIONAL SALES DIRECTOR – STRATEGIC ACCOUNTS LEAD THE ENTERPRISE GROWTH ENGINE BEHIND AUTONOMOUS TAX Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Find out more: www.fonoa.com WHY JOIN FONOA? We're building the infrastructure that enables autonomous tax for some of the world's most recognisable companies. Our customers operate across multiple markets, navigate complex compliance requirements, and rely on Fonoa to help them scale globally with confidence. As Regional Sales Director – Strategic Accounts, you'll lead a team responsible for expanding relationships within these organisations and helping them solve increasingly complex tax and compliance challenges. This is an opportunity to join a company operating in a large and growing market, work with globally recognised brands, and play a key role in building the next stage of Fonoa's enterprise sales organisation. THE ROLE We're looking for a Regional Sales Director – Strategic Accounts to lead a team of Strategic Account Executives focused on some of the world's most complex and ambitious companies. This is a first-line leadership role that combines team leadership with active involvement in strategic deals. You'll help your team navigate complex buying environments, engage senior stakeholders, and expand Fonoa's footprint within global organisations. You'll be responsible for driving predictable revenue performance, developing sales talent, and ensuring disciplined execution across the entire sales cycle. Success in this role requires strong enterprise sales leadership, effective deal coaching, and the ability to align teams around customer outcomes. WHAT YOU'LL DO TEAM LEADERSHIP * Lead, develop, and coach a team of Strategic Account Executives * Set clear performance expectations and support individual development * Provide hands-on guidance throughout the sales cycle, from account planning through to negotiation and close * Foster a culture of accountability, collaboration, and continuous improvement * Support hiring, onboarding, and development of top enterprise sales talent STRATEGIC ACCOUNT GROWTH * Drive revenue growth across a portfolio of global enterprise accounts * Support account planning, stakeholder mapping, and multi-threading strategies * Help teams identify expansion opportunities across business units, geographies, and product lines * Build relationships with senior executives and decision-makers within customer organisations * Ensure a consistent focus on customer value and long-term partnership development SALES EXECUTION * Drive accurate forecasting, pipeline management, and quota attainment * Coach teams on deal strategy, qualification, and execution * Support complex enterprise opportunities, including executive alignment and commercial negotiations * Embed consistent use of sales methodologies such as MEDDPICC and Challenger * Identify risks early and take action to improve deal outcomes CROSS-FUNCTIONAL LEADERSHIP * Partner closely with Marketing, Product, Customer Success, Alliances, and Partnerships teams * Leverage strategic partners, including Big 4 firms and technical alliances, to accelerate opportunities * Align internal stakeholders around customer priorities and commercial objectives * Represent Fonoa in customer meetings, partner engagements, and industry events WHAT WE'RE LOOKING FOR REQUIRED * Experience leading Enterprise Account Executives or Strategic Account Executives within a SaaS environment * Proven track record of closing and supporting complex, multi-stakeholder enterprise deals * Strong leadership and coaching capabilities * Experience managing long sales cycles and navigating complex buying processes * Strong forecasting, pipeline management, and sales execution skills * Ability to build credibility with senior customer stakeholders and executive buyers * Experience working cross-functionally across multiple business functions STRONG SIGNALS * Experience selling into global enterprise organisations * Strong understanding of value-based selling and enterprise account planning * Experience working with consulting partners, systems integrators, or alliance ecosystems * Demonstrated success building and scaling high-performing enterprise sales teams WHAT THIS ROLE IS NOT * A second-line leadership position removed from deals and customers * A player-coach role carrying an individual sales quota * A channel-only or partner-focused sales role * A sales operations or enablement position * A transactional sales management role focused on short sales cycles WHY SALES LEADERS WIN AT FONOA * Mission-critical platform solving a complex global challenge * Large and growing addressable market * Strong fit within complex enterprise environments * Clear land-and-expand opportunity across global accounts * High-impact leadership role with visibility across the business * Opportunity to build, develop, and scale a world-class strategic sales team ONBOARDING You'll go through a structured onboarding programme that combines product immersion, market education, and sales methodology training. Our goal is to quickly equip you with the knowledge, context, and support needed to coach your team effectively, engage in complex enterprise opportunities, and contribute from day one. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
Revenue Operations Manager Build the Operational Engine Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Find out more: www.fonoa.com The Role We're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation. This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle. You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best. This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions. What You'll Do Revenue Operations * Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships * Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle * Manage forecasting processes and support revenue planning activities * Support territory planning, account ownership, and capacity planning initiatives * Drive weekly, monthly, and quarterly business reviews with GTM leadership Process & Performance * Identify operational bottlenecks and implement scalable solutions * Standardise processes and ways of working across commercial teams * Build metrics and reporting that improve visibility into business performance * Ensure teams are operating against clear targets, definitions, and performance measures * Support planning cycles and strategic initiatives across the revenue organisation Systems & Tooling * Own and optimise the GTM technology stack, including Salesforce and supporting platforms * Manage system enhancements, integrations, workflows, and automation projects * Evaluate and implement tools that improve productivity, data quality, and operational efficiency * Partner with stakeholders to ensure systems support evolving business requirements Business Partnership * Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations * Deliver analysis and recommendations that influence business decisions * Support executive reporting, forecasting, and board-level insights * Act as a trusted operational advisor to GTM leadership What We're Looking For Required * 5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role * Experience supporting high-growth B2B SaaS organisations * Strong Salesforce experience and a deep understanding of commercial processes * Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure * Strong analytical skills with the ability to turn data into actionable recommendations * Experience managing cross-functional projects and stakeholder relationships * Excellent communication and organisational skills Strong Signals * Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms * Familiarity with automation tools and workflow optimisation * Experience with SQL, BI platforms, or advanced spreadsheet modelling * Experience supporting forecasting, territory planning, and executive reporting * Proven ability to improve operational efficiency and drive adoption of new processes What This Role Is Not * A Salesforce Administrator role with a different title * A reporting-only analyst position * A project management role without operational ownership * A systems engineering position focused primarily on integrations and architecture * A people management role Why Join Fonoa? We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence. This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth. If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
Senior Revenue Operations Manager Build the Operational Engine Behind Autonomous Tax Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Find out more: www.fonoa.com The Role We're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation. This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle. You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best. This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions. What You'll Do Revenue Operations * Own and improve core GTM processes across Sales, Marketing, Customer Success, and Partnerships * Monitor pipeline health, conversion rates, and funnel performance across the customer lifecycle * Manage forecasting processes and support revenue planning activities * Support territory planning, account ownership, and capacity planning initiatives * Drive weekly, monthly, and quarterly business reviews with GTM leadership Process & Performance * Identify operational bottlenecks and implement scalable solutions * Standardise processes and ways of working across commercial teams * Build metrics and reporting that improve visibility into business performance * Ensure teams are operating against clear targets, definitions, and performance measures * Support planning cycles and strategic initiatives across the revenue organisation Systems & Tooling * Own and optimise the GTM technology stack, including Salesforce and supporting platforms * Manage system enhancements, integrations, workflows, and automation projects * Evaluate and implement tools that improve productivity, data quality, and operational efficiency * Partner with stakeholders to ensure systems support evolving business requirements Business Partnership * Partner with leaders across Sales, Marketing, Customer Success, Finance, and Operations * Deliver analysis and recommendations that influence business decisions * Support executive reporting, forecasting, and board-level insights * Act as a trusted operational advisor to GTM leadership What We're Looking For Required * 5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar role * Experience supporting high-growth B2B SaaS organisations * Strong Salesforce experience and a deep understanding of commercial processes * Experience building and scaling revenue processes, reporting frameworks, and operational infrastructure * Strong analytical skills with the ability to turn data into actionable recommendations * Experience managing cross-functional projects and stakeholder relationships * Excellent communication and organisational skills Strong Signals * Experience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platforms * Familiarity with automation tools and workflow optimisation * Experience with SQL, BI platforms, or advanced spreadsheet modelling * Experience supporting forecasting, territory planning, and executive reporting * Proven ability to improve operational efficiency and drive adoption of new processes What This Role Is Not * A Salesforce Administrator role with a different title * A reporting-only analyst position * A project management role without operational ownership * A systems engineering position focused primarily on integrations and architecture * A people management role Why Join Fonoa? We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence. This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth. If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.