Solution owner

Voyado Elevate helps retailers create more relevant and personalized shopping experiences. Getting the full value from Elevate

also means connecting it seamlessly with the platforms our customers already use. As Shopify continues to grow within our customer

base, making those integrations easier, faster, and more reusable becomes increasingly important.

As Solution Owner, you'll take ownership of our accelerator track for Elevate, initially with a strong focus on Shopify. You'll

work at the intersection of customer needs, implementation expertise, and Engineering, helping us evolve how we build and maintain

integrations that can serve many customers with different technical setups.

This isn't quite a Product Manager role, and it isn't quite a Solution Architect role either. You'll combine technical solution

ownership with elements of product and project management, customer dialogue, and implementation. You won't own the direction of

the Elevate product itself. Instead, you'll own an important part of how we make that product easier and more scalable to

integrate into our customers' ecosystems.

• Own and continuously evolve our accelerator solutions, ensuring they meet both current customer needs and the longer-term needs

of our growing customer base

• Shape the requirements, priorities, and development plan for our accelerator capabilities together with Engineering and other

stakeholders

• Work directly with customers to understand both the business and technical sides of their e-commerce setup and determine how

Elevate can best integrate with it

• Collaborate closely with your Expert Services team, exchanging knowledge and solving complex implementation and integration

challenges together

You might currently be working as a Technical Project Manager, Solution Architect, Technical Product Owner, Application

Specialist, Implementation Consultant, or in another role where you've had to understand complex technical requirements and turn

them into solutions.

You're technical enough to understand integrations, APIs, and how systems fit together, but you also enjoy the coordination and

ownership required to get something built. You can sit with a customer to understand why their setup works the way it does, then

take that context into a conversation with Engineering and turn it into something concrete and actionable.

The environment will keep changing. Shopify will evolve, Elevate will evolve, and our customers will bring new use cases. You

enjoy that kind of movement and are comfortable taking ownership even when every answer isn't available from the start.

• Experience working directly with customers in an advisory or technical capacity, such as implementation, onboarding,

consulting, or solution architecture

Experience working with Shopify is highly valued, particularly if you've worked with its technical ecosystem, integrations, or

implementations in an e-commerce environment.

E-commerce never stands still; neither will the integrations. New customer needs, changes to Shopify, developments within Elevate,

and potentially entirely new platforms mean there will always be another technical problem to understand and solve.

Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers, and some examples

of what we can offer you are:

• You’ll operate in a culture that values curiosity, open discussion, and constructive challenge, where good ideas triumph over

hierarchy

More than 500 retail brands across 100 markets use Voyado to unite CRM, loyalty, product discovery, e-commerce personalization,

and retail media with retail-trained AI that acts on real-time shopper intent.

By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every

channel - online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable

business impact.

Equality is not only about gender but also about making everyone feel welcome and heard in a multicultural and diverse

environment. We at Voyado strive to make everyone feel like they can bring their true self to work every day. Gender-equal and

diverse teams have more perspectives on life and bring different ideas to the table, which in the end leads not only to a better

working environment but also a better product.

We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI where

it makes sense. Later in the process, you will even be expected to use AI. But at the end of the day, what matters is meeting you,

the person behind the application.

There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self! Don’t let AI over-polish your

CV or answers to the point where we can’t hear your real voice, because that’s what we care about the most.

Note: As of right now, we are unable to proceed with applicants outside of the EU, and a requirement of eligibility to work at

Voyado is the right to work in the EU without limitations. Needless to say, this is something we are actively working on to be

able to onboard colleagues from all over the world.

Applying is easy - upload your resume. We’d love to hear what excites you about this role and what challenges you’re eager to take

on. Be yourself, and let your passion shine through.