Technical Support Engineer

Are you passionate about technology, problem-solving, and helping customers succeed? Do you enjoy working with advanced

instruments, software, and IT systems in an international environment? If so, this could be your next challenge.

At CellaVision, we are transforming laboratory diagnostics through intelligent microscopy and digital imaging. As a global leader

in digital microscopy solutions, we develop and deliver innovative instruments, software, and reagents used by healthcare

professionals around the world. Our solutions help laboratories improve efficiency, accuracy, and diagnostic certainty—ultimately

contributing to better patient care.

Working at CellaVision means being part of a company at the forefront of technology, combining advances in software development,

digital imaging, chemistry, and machine learning. Here, your work has a real impact on healthcare while offering exciting

opportunities for professional growth and development.

As a Technical Support Engineer, you will play a key role in ensuring our customers and partners receive world-class technical

support and service. You will work closely with laboratories, distributors, and colleagues across the organization to solve

technical challenges, deliver training, and support the successful implementation and operation of our products.

This is a varied role where no two days are the same. One day you may be troubleshooting a complex software or network issue

remotely, and the next you could be conducting training, installing systems, or supporting a customer on-site.

• Collaborate closely with R&D, Product Management, Quality, and other internal functions to continuously improve customer

support processes.

Travel within Europe and occasionally internationally is required as part of the role, including customer visits, installations,

training, and support activities, amounting to approximately 20 days per year.

You enjoy working in a customer-facing role and are motivated by solving complex technical challenges. You have a structured and

analytical approach to problem-solving and take pride in delivering excellent service.

You are comfortable communicating with different audiences, whether troubleshooting with a laboratory technician, training a

distributor, or presenting to a larger group. Most importantly, you enjoy collaborating with others and contributing to a positive

team environment.

• A strong interest in technology and a solid understanding of IT systems, Windows environments, computer hardware, and network

infrastructure.

Experience from the medical device, laboratory, diagnostics, or healthcare industry is considered an advantage but is not

required.

At CellaVision, we believe that innovation starts with people. We foster a culture built on collaboration, continuous improvement,

recognition, and respect. We encourage new ideas, support professional growth, and believe that having fun together is an

important part of success.

At CellaVision, we understand not only the uniqueness of blood cells but also of people. We believe diversity drives innovation

and helps us build better solutions for our customers and patients.

We are committed to creating an inclusive workplace where everyone feels respected, valued, and empowered to contribute. Qualified

applicants are considered for employment regardless of race, nationality, ethnic or social origin, age, religion, political

beliefs, sexual orientation, gender identity or expression, family status, disability, or any other protected characteristic.

Founded in Sweden in 1994, CellaVision is a global medical technology company dedicated to improving the analysis of blood and

body fluid samples through digital microscopy and intelligent image analysis.

Today, we are approximately 250 employees with our global headquarters in Lund, Sweden. We have market support offices in 16

countries, customers in more than 40 markets, and reagent development and manufacturing in Martillac, France.