Business Support Specialist - Dutch

Mollie

Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact Mollie operates every day, and so do our customers. You will play a crucial role in supporting our 7-day operations across Risk Operations and Business Support. This hybrid role gives you direct exposure to compliance and customer service, allowing you to learn fast and make a tangible difference in how safely and smoothly businesses interact with our platform. You'll take the lead on screening reviews, website verifications, and upholding our Know Your Customer (KYC) and Customer Due Diligence (CDD) standards. Beyond compliance, you'll provide vital weekend phone support and manage tasks related to cards and our online reputation. We need someone ready to jump in, solve problems, and keep our operations moving forward without missing a beat. What you'll ship * Drive consistent, high-quality case outputs during every shift to keep operations moving. * Maintain excellent QA pass rates and resolve customer issues with speed and precision. * Hit and exceed Service Level Agreement (SLA) targets to ensure our merchants are always supported. * Conduct thorough screening reviews and website verifications to uphold our risk and compliance standards. * Deliver reliable weekend phone support and efficiently manage online reputation tasks. What you'll bring * Active enrollment in a University or HBO program (bachelor’s or master’s degree). * Fluency in both English and Dutch (knowing other European languages is a bonus). * Availability and readiness to work weekend shifts. * Clear, confident communication skills driven by a customer-first mindset. * A detail-oriented, highly organized approach with the ability to own your work independently. * You are available for 10 hours per week (8 hours during the weekend and 2 hours during the week). Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

The Social Hub

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our locations Eindhoven and Maastricht. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. We are looking for someone to join our team for a period of 6 months starting August 2025. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.  What You’ll Do: * You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails. * You’ll help with the development of customer accounts to drive business into TSH Eindhoven and TSH Maastricht properties and to increase market/customer share in all revenue streams. * You’ll work within current business strategies and recognizing potential opportunities. * From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence. * You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. * You’ll host meetings together with the banqueting department/stakeholders. * You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business. * You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. * You’ll compile statistics and reporting for our cluster management and commercial teams. * You’ll support with the creation and roll out of the local commercial strategy. Who You Are: * You’re currently enrolled in university. * You’re fluent in English with excellent communications skills (verbal as well as written). * You have a positive, can-do attitude towards working within a team. * You’re highly organised and with a high level of attention to detail. * You’re a multi-tasker with strong problem-solving skills and a hands-on mentality * You’re sales driven and commercially savvy. Cross and upselling is a second nature to you. * You’re extremely guest and service oriented. * You're studying within the EU. What We Offer: * An amazing work environment with a fantastic vibe and lots of positive energy. * On the job coaching and guidance. * Monthly compensation for your internship. * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. * A first glimpse into the world of Hospitality with one of the most innovative players in the market. * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Connector - Community & Event Manager Intern  Your Mission Should You choose To Accept It:   Can you make The Social Hub Maastricht a favorite city hotspot for events, lectures, movie nights, exhibits and parties? We’re looking for someone that is the open door to something beautiful, a new friendship, a business collaboration or unforgettable experience. The Social Hub Connector Intern gives our building a purpose and creates stories and adventures with and for, all of our guests.  In Case You Don’t Know Who We Are:   Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.    What You'll Do * You will actively connect our semester, co-working, hotel and extended stay community * You will help with the set-up of ongoing program of events with and for our internal community * You, along with the Connector, are the eyes and ears of our community and will be the to go contact person in terms of events & community activations * You will build and maintain relations with partners to fill our annual calendar with on-trend/on-topic recurring events that appeal to our community * You will host and engage with our local student ambassadors on a regular basis * You will create/collect & deliver digital content based on the marketing briefings (formats include text, video and images) * You will own and manage the local TSH social channels and operate them within the brand guidelines * You will attend and be an essential part of local network events Who You Are * You’re currently enrolled in a University * You have an outgoing and confident personality. You kill it in front of an audience * You are the connector: you have a natural interest and love to be around and with people * You're professional & responsible enough to work independently in a fast-paced, sometimes chaotic atmosphere * You’re super social, always flexible, incredibly motivated and never without a sense of humor * A visionary – you already have a couple of AMAZING ideas how to grow the company’s connector strategy * You're super communicative and have a great entrepreneurial spirit * You're extremely calm under pressure * You're exceptionally organized * You’re fluent English and Dutch. Know other languages? The more the merrier!  * You're currently studying within the EU What We Offer * An amazing work environment with a fantastic vibe and lots of positive energy * On the job coaching and guidance * Monthly compensation for your internship * The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry * A first glimpse into the world of Hospitality with one of the most innovative players in the market * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks?  * A wonderful workplace to call home with, dare we say it, fun colleagues We want you to be you. You have your own style; tattoos are cool, and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.