Waiter/Waitress (part-time)

Masala Kungsbacka AB is looking for a friendly, energetic, and service-minded Waiter/Waitress to join our growing team. If you enjoy working in a fast-paced restaurant environment, meeting new people, and delivering excellent customer service, we'd love to hear from you! Your Responsibilities Welcome and serve guests with a smile Take food and beverage orders Serve meals and drinks efficiently Ensure guests have an outstanding dining experience Maintain cleanliness and organization in the dining area Work closely with the kitchen and fellow team members We Are Looking For Someone Who Has a positive attitude and enjoys working with people Is reliable, responsible, and punctual Can work evenings and weekends Thrives in a busy environment Has previous restaurant or hospitality experience (preferred but not required) Speaks Swedish or English (additional languages are a plus) We Offer Permanent part-time employment A welcoming and supportive team Opportunities for growth and development Competitive salary based on experience A dynamic and enjoyable workplace If you're passionate about hospitality and want to become part of our team, we'd love to receive your application! Apply today by sending your CV and a short introduction. We look forward to meeting you! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Waiter/Waitress Job Purpose As a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact  Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill, in line with our steps of service.  Key Accountabilities: * To greet members as they settle down at their table and introducing them to menus.  * To ensure tables are set up before seating members and offering them water or drinks. Water is topped up throughout their stay.  * To take members’ orders using the and deliver them to the kitchen staff for preparation. * To confirm food items, match the orders and deliver them to the correct table.  * To correctly open bottles of wine or champagne and pouring for members, ensuring glasses are topped up throughout their stay. * To provide service and accountability for designated section. * To check with members if they have any allergy of dietary requirements.  * To possess a strong understanding of the food and drink menu in order to make recommendations on pairings and any other specific member requests.  * To engage with member, check if they are satisfied with their visit, including food and drink and if they need anything else.   * To log and recall member preferences and accommodate special requests where possible to creative a positive outcome that will result in a memorable member  * To perform opening and closing procedures including but not limited to the set up and break down of stations.  * To maintain a spotless and pristine working environment.   * To provide members with the bill and processing payment. * To attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.    * To support with running food from the kitchen and drinks for the bar to the tables when needed.   * To wipe down tables after members have left resetting the restaurant and club space.  * To resolve or escalate member complaints, handling all member interactions with the highest level of hospitality and professionalism.   * To actin all matters related to safety, security, satisfaction and wellbeing of employees and members.   * To assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality. Requirements: A successful Waiter/Waitress for Soho House will ideally have up to 1-2 year’s experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.   * Passion for Food, drink and hospitality  * Strong attention to details * Excellent customer service * Fluent in English * Organised and reliable * Ability to handle feedback to achieve member satisfaction * Ability to multitask and work in a fast-paced environment * Ability to understand and follow written and verbal instructions Physical Requirements:  * Must be able to seize, grasp, turn and hold objects by hand * Able to work on your feet for at least 8 hours * Occasionally kneel, bend, crouch and climb as required Benefits: * RAL: € 23.739,00 * Staff Canteen * Soho Friends Membership * Monthly Staff Screenings & Staff Gym Classes * 50% Discount on Cowshed Spa * 50% F&B Discount * Global Benefits: Any Bedroom, Any House, $100 per night * 50% Discount Public Restaurants * Birthday Gift: 1 day OFF+Voucher * House Hero and Introduce a Star Program * Corporate Benefits (access discounts platform)