Account Manager

Account Manager - Manchester

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! Carwow is hiring for a Account Manager to join our Get Your Car (Used Market) team, focused on car buying. WHAT YOU'LL BE DOING * Become an expert on your brands, gaining a deep understanding of their challenges, opportunities and overall performance on the Carwow platform. * Maintain regular and proactive communication with clients, primarily through phone and video calls, to build strong and long lasting relationships. * Provide insightful performance analysis and recommend process improvements to dealer partners to enhance their return on investment on Carwow. * Lead the onboarding and training of new dealerships, ensuring a seamless experience and driving high retention rates. * Take ownership of your portfolio’s performance, with clear targets including the upselling of additional products and services. * Collaborate closely with the field based Partner Success team to ensure client strategies are executed seamlessly and effectively.   WHAT YOU'LL NEED * Excellent communication skills are essential, with a strong focus on building and nurturing relationships both within Carwow as well as with external dealer partners. * You excel at fostering connections through proactive outreach via phone calls and in-person client meetings. * A consultative and creative problem solver, you take the time to understand each client’s business, offering tailored solutions to address their challenges. * Demonstrated ability to identify opportunities for growth and effectively upsell additional products and services to dealer partners, driving value for both the dealer partner and Carwow. * Self-motivated, proactive, and results-driven; you take ownership of your own performance without the need for micromanagement. * You ruthlessly prioritise the highest-impact tasks that drive business results while effectively managing the expectations of multiple stakeholders. * A collaborative team player who works seamlessly with colleagues, particularly our field-based Partner Success team, to achieve common targets. * Adaptable and resilient, you thrive in a fast-paced environment and quickly adjust to evolving priorities. * Proficient in handling and analysing basic data using Excel/Google sheets. * While automotive experience is not required, familiarity with digital marketing is highly advantageous.   WHAT’S IN IT FOR YOU * Hybrid working * Competitive salary to fund that dream holiday to Bali * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Lending Manager

LHV Bank

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards.  Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are currently seeking an experienced Lending Manager to join our Relationship Management Team in Manchester. The role will be to support the end-to end lending processes though the customer journey, from onboarding through to loan completion. Please note...This is a Manchester based role that will require you to be in our Manchester office 2-3 days a week. Key Responsibilities: * Develop & promote LHV’s reputation as an active, creative lender in the SME market. * Support the delivery of the strategic objectives including delivery of income, strong customer advocacy and risk metrics. * To retain clients, dealing with day to day enquires and maintaining a strong commercial approach to the portfolio. * Drive lending pipeline in a timely and effective way, working collaboratively with the wider pod team. * Maintain solid and strong primary relationship with LHV’s solicitors and work collaboratively to deliver for our customers. * Support prospective customers with the LHV onboarding process. This will include capturing all the Know Your Business (KYB) and Know Your Customer (KYC) information. * Support writing detailed Credit reports (incl detailed financial analysis) on complex cases to develop appropriate solutions and establish a strong working relationship with the Credit team. * Monitor account portfolios, managing the overall credit risks and any irregular performance in line with the Credit policy. * Attract, develop and maintain strong customer relationships driving continuous improvement with a view to build long-lasting relationships. * Manage the pipeline and diary, take responsibility for ensuring the smoothest of customer journeys communicating effectively throughout – you are organised and a self-starter. * Ensure regulatory and risk adherence at all times, ensuring positive customer outcomes are at the forefront of how you operate. Required Skills: * Proven relationship management /support experience within a Business / Commercial Bank environment * Banking qualification ACIB or equivalent (desirable) * Experience working with Brokers and other Intermediaries with access to SMEs * Knowledge of EITHER Trading Business lending or Real Estate lending * Extensive credit report writing skills and experience. * A commercial awareness, in relation to the external competitive market but also the requirements and flexibility required of working within an SME organisation * Advanced Microsoft skills – PowerPoint / Excel & Word Some of our benefits (only applicable to UK based roles not Internship programmes)  * Competitive salary &lots of opportunities to learn, grow and progress professionally. * Open and inclusive culture.   * Hybrid working. * Fantastic offices and great working environment. * Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)  * Health cash Plan (Medicash health plan Level 3) * 6% employer pension contribution. * Life assurance – 4 x salary. * Income protection insurance – 75%   * 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year. * Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances.  * Enhanced family friendly and family forming policies. * Access to a wide range of retail discounts.  * Team Socials.

Growth Account Executive

Street Group

📍Manchester (Hybrid, up to 2 days WFH) | 💰 £35k + uncapped commission (up to £60k OTE) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, and improve the industry for everybody by elevating UK Estate Agencies through world-class technology. Our flagship product, Spectre has become the gold standard for instruction generation in the UK. With thousands of the country's leading estate agencies already using our platform, the opportunity to grow adoption of our other products within that existing ecosystem is vast. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. We are looking for a high-energy, consultative Growth Manager to join our growth team, focused on driving adoption of Street. Unlike a traditional AE who hunts for "new logos," your mission is to dive deep into our existing database of world-class Spectre clients and introduce them to the full power of Street. You will be responsible for the entire cross-sell cycle - from identifying untapped opportunities within a branch to demoing Street and closing the deal. Here’s what you can expect to be working on as a Growth Manager * Take total command of the cross-sell lifecycle, turning untapped potential within our elite client base into closed-won revenue. * Manage a high volume of expansion opportunities through the sales funnel, from initial outreach to contract signature. * Conduct expert-level demonstrations of Street, specifically tailoring the pitch to how the platform will solve that specific client's current pain point. * Prioritise high-value accounts and multi-branch agencies for strategic expansion campaigns. * Work hand-in-hand with Customer Success Managers. While the CSM maintains the relationship, you step in as the "Sales Specialist" when a commercial opportunity is identified. * Maintain meticulous records in the CRM. * Stay ahead of the PropTech curve. You must be able to speak the language of Estate Agents, understanding their challenges with stock levels, valuations, and fee pressure. A bit about you… * You love the "win." You are motivated by hitting targets and seeing the direct impact of your sales on the company's ARR. * You have 2+ years in a SaaS sales role (AE, or Account Management with a heavy sales focus). Experience in PropTech or Estate Agency is a significant plus. * You don't just "sell features"; you sell solutions. You can show an agent exactly how Street will transform the way they run their business. * Exceptional verbal and written communication. You can command a room (or a video call) and simplify data into a compelling story. Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Why join Street Group? 🏠 Hybrid-working - you can work from home up to 2 days per week 🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) 💪 Joining a culture that supports your development and encourages growth 📚 £500 yearly L&D budget for your career development 🎂 Your birthday on us - we pay, you stay away 🙋 ‘Give something back’ - 2 paid days volunteering on us 👶 Enhanced maternity, paternity & adoption pay 🧠 Mental health & well-being support via Health Assured 🧘 Regular well-being initiatives 🕒 Flexible working hours 🚂 Public transport season ticket loans 🌷 Paid menopause leave 🌞 Holiday buying scheme 🚀 Joining a new team in an exciting business with huge ambition 👥 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day 👩🏿‍💻 A chance to work on cutting-edge technology 🐶 Comfortable, relaxed office space - office dogs welcome! 🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon 🎊 Company and team off-sites, events and happy hours 🚴 Cycle to work scheme 🚗 Electric car salary sacrifice scheme 🌍 Feel good about sustainability - we're a climate-positive company! Salary Basic up to £35,000 + uncapped commission (realistic first year OTE £60,000). However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview and presentation > Final interview with our Co-Founder and VP of Sales. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! A note on using AI in your job application As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual. INDAE