Business Development Manager, Fine Jewelry (United States)

VTEX

ABOUT THE ROLE The Sales Leader - Channels is responsible for building, maintaining and scaling VTEX's strategic Channel ecosystem across the United States. This role will develop relationships with Global and Regional System Integrators, Digital Agencies, Technology Partners, Selected ISVs and Consulting Firms to create sustainable revenue growth through joint go-to-market initiatives. As a strategic Individual Contributor, you'll identify new partnership opportunities, enable partners to successfully position VTEX, and drive channel-sourced and channel-influenced pipeline in close collaboration with Sales, Marketing, Solution Engineering, Product, and Commerce Engineering teams. This is a highly cross-functional role requiring strong commercial acumen, executive relationship management, and experience building successful enterprise partnerships within the SaaS ecosystem. WHAT YOU WILL DO * Develop and execute the US channel strategy aligned with VTEX's commercial objectives. * Recruit, onboard, and grow strategic System Integrators, Agencies, and Technology Partners. * Build executive relationships with partner leadership teams. * Drive channel-sourced and channel-influenced revenue across the US region. * Create and execute joint business plans, GTM initiatives, co-selling motions, and marketing activities. * Enable partners through training, certifications, business planning, and sales engagement. * Collaborate closely with Sales leadership to identify opportunities where partners can accelerate enterprise deals. * Work alongside Marketing to execute joint events, webinars, campaigns, and field initiatives. * Monitor channel performance through pipeline, bookings, certifications, and engagement metrics. * Maintain accurate forecasting and reporting. * Represent VTEX at partner events, conferences, executive briefings, and customer meetings. * Act as the voice of partners internally, providing feedback to Product, Commerce Engineers, and Leadership teams. WHO YOU ARE * You are based in the NYC or Miami area, and willing to attend the office 4 days per week. * You have 6+ years of experience in Channel Management, Channel Sales, Alliances, or Business Development within Enterprise SaaS, preferable Commerce. * You have a Sales Mindsight and understand the impact of Channels, mainly SIs in the pipeline strategy. * You have successfully managed relationships with Global System Integrators, Digital Agencies, or Technology Partners. * You understand enterprise software buying cycles and channel-led sales motions. * You have a strong track record of driving measurable channel-sourced revenue. * You excel at influencing without authority across multiple internal and external stakeholders. * You are strategic but equally comfortable executing tactical initiatives. * You possess excellent executive communication and presentation skills. * You are highly analytical and experienced managing forecasts, KPIs, and channel business plans. * Experience in Digital Commerce or Retail Technology  is highly preferred. * Hubspot experience is a plus. * Willingness to travel for partner meetings, customer engagements, and industry events. BENEFITS •  Open Paid Time Off policy •  Medical Insurance •  Commuter Benefits •  Extended maternity and paternity leave    •  Disability & Life insurance •  Safe Harbor 401(k) •  Free Shipping on All VTEX Stores •  VTEX Language •  Reading incentive ----------------------------------------------------------------------------------------------------------------------------------   ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Fourvenues

FOURVENUES At Fourvenues, we develop the technology used by leading live entertainment companies to manage, scale and optimise their business. Our sustained growth is the result of a solid business model and a product that delivers real impact across the industry. As we continue expanding in the United States, we are looking for an Account Manager to help us grow, retain and strengthen our client portfolio across the US market. This role is ideal for someone with ambition, curiosity, ownership and a high-performance mindset who wants to work closely with leading hospitality and live entertainment operators while helping them get the most out of Fourvenues. WHAT YOU'LL BE DOING ACCOUNT MANAGEMENT & CLIENT RELATIONSHIP * Manage a portfolio of US accounts across nightlife and live entertainment. * Build strong relationships with operators, managers, marketing teams, finance teams and on-site teams. * Act as the day-to-day point of contact after the sales process. * Understand each client’s business, priorities and growth opportunities. * Support account plans together with the Strategic Accounts & Expansion Lead – US. ADOPTION, TRAINING & PLATFORM USAGE * Drive successful adoption of Fourvenues across bookings, ticketing, guest lists, VIP tables, promoters, CRM, reporting and on-site operations. * Train client teams on platform usage, workflows and best practices. * Monitor adoption, identify usage gaps and propose clear actions. * Support go-lives, event launches, seasonal openings and key operational moments. * Share client feedback internally to improve processes and product usage. RETENTION, GROWTH & EXPANSION * Identify upsell, cross-sell and expansion opportunities across products, venues, concepts and events. * Track account health, adoption, satisfaction and potential churn risks. * Escalate risks or opportunities with clear context and proposed next steps. * Support commercial follow-ups related to renewals, growth and expansion. * Help clients see measurable value from Fourvenues over time. OPERATIONS & ESCALATION MANAGEMENT * Coordinate with Support, Product, Tech, Integrations, Finance and Operations when needed. * Follow up on client requests, incidents and operational needs until resolution. * Manage first-level escalations and involve senior stakeholders when required. * Keep clients informed with clear, timely and professional communication. * Help anticipate operational risks before they become bigger issues. REPORTING & INTERNAL DISCIPLINE * Keep CRM and internal systems updated with account information, risks, opportunities and next steps. * Prepare account updates, performance summaries and client insights. * Track client activity and business performance to support decision-making. * Contribute to building a scalable account management playbook for the US market. YOUR PROFILE * 2–5 years of experience in Account Management, Customer Success, Hospitality Operations, Event Operations, B2B SaaS or a similar client-facing role. * Experience in hospitality, nightlife, live entertainment, ticketing, reservations, CRM, POS or event technology is highly valued. * Strong client management skills and ability to build trust with demanding stakeholders. * Commercial mindset to identify growth opportunities and retention risks. * Operational mindset to execute, follow up and create structure in fast-moving environments. * Strong written and verbal communication skills. * High ownership, attention to detail and ability to manage multiple accounts at once. * Comfortable working with data, dashboards, CRM systems and internal reporting. * Fluent English required. Spanish is a strong plus. * Willingness to travel frequently across the US for client meetings, go-lives, events and market visits. WE VALUE * Previous experience in hospitality technology, ticketing, reservations, POS, CRM, payments or event management platforms. * Experience with nightlife venues, festivals, beach clubs, restaurants, private members clubs or hospitality groups. * Understanding of guest lists, VIP tables, prepaid bookings, promoter management, CRM campaigns, door operations or event-day workflows. * Experience supporting mid-market or enterprise clients. * Experience preparing client reports, QBRs, adoption reviews or account health updates. WHY US? * Salary Range: $90,000 - $110,000.  * Annual bonus and incentive plan linked to Fourvenues’ global growth and the achievement of company-wide, individual and team objectives. * Hybrid and flexible working model, built on trust, accountability, and measurable impact. * Global growth environment, with direct influence on international expansion and strategic business decisions. * Culture of wellbeing and high performance, including private health, vision and dental insurance, 24 paid vacation days and 401k contribution * High-impact internal experiences and events that strengthen cohesion, professional growth, and a strong sense of belonging. * Language classes and flexible benefits tailored to your personal and professional needs. * Real opportunity to make an impact, driving the transformation of a scaling project into an international benchmark within its industry.

roadsurfer

In an era where travel is synonymous with freedom and adventure, the allure of hitting the open road has never been stronger. With 90 rental locations in Europe and North America, roadsurfer is your RV rental expert and outdoor adventure partner. Come join us as we ride the #roadsurfer wave in Miami! Why surf the wave with roadsurfer? Become part of the #roadsurferfamily and work in a company culture where you are part of an open, fast-growing team with ambitious goals and positive team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. As Station Manager, you're the captain of your ship. You'll own the day-to-day operations of the Miami station — leading your team, keeping the fleet in top shape, and making sure every customer drives away as a happy roadsurfer. You'll also be someone who thrives on data: tracking quality scores, analyzing what's working, and making smart, cost-conscious decisions to keep the station performing at its best. Your responsibilities include but are not limited to: Station & Operations Management * Autonomously lead and establish station operations, collaborating closely with headquarters to manage day-to-day activities on-site. * Implement existing standards and processes while contributing your own ideas to improve vehicle returns, handovers, and preparation. * Maintain constant communication with international teams to ensure ongoing optimization across all roadsurfer locations. Performance & Quality Management * Own your station's Service Quality Score (SQS) — roadsurfer's core KPI that measures customer experience through post-rental surveys. * Monitor and act on the two pillars of SQS: Fleet Care Quality (van cleanliness and technical condition) and Customer Care Quality (staff friendliness and pickup wait times). * Analyze performance data and trends to identify gaps and implement strategies to get — and stay — above target. Team Leadership & Workforce Planning * Motivate and guide your on-site team, including onboarding, task planning, and quality control. * Manage a team structure with both Core Team members (year-round) and a Flex Team (seasonal) brought on during peak season to support high-demand periods. * Build staffing plans that balance full operational coverage with cost efficiency and service quality — you'll need to think like both a people leader and a budget owner. * Source and recruit the right talent to build and maintain a high-performing station team. Fleet Management * Oversee the local vehicle fleet for rental: documentation, maintenance, cleanliness, and coordination with local service partners. * Ensure every van leaving the lot meets roadsurfer's standards — because the fleet is the product. Customer Service * Advise customers on our campers and deliver a friendly, efficient check-in and check-out experience. * Send every customer out as a happy roadsurfer — ready to surf the roads of the USA. * During non peak seasons, Station Managers and stations team may be utilized to support roadsurfer Customer Success Team with on road support via calls or emails. 🏄 🌊 WHAT YOU NEED TO SURF THE WAVE WITH US 🏄 🌊 You embrace our Core Values: * Free Hugs - We’re open, optimistic, and always have each other’s best interest in mind. * Customer At Heart -We put our customers at the heart of everything we do. * Fully Hands On - We’re pragmatic and get the right things done. * Trustety - We trust each other and speak openly and honestly. * Own Your Ship - We take responsibility and strive for excellence. * High school diploma required; a bachelor's degree in business administration or similar is strongly desired. * At least 3+ years of relevant experience in a managerial role — car rental, tourism, or hospitality preferred. * A data-driven mindset: you're comfortable reading KPIs, spotting trends, and making decisions backed by numbers. * Intermediate to Advanced knowledge of OSHA, Microsoft Office and wage & hour labor laws. * Experience leading and building high-performance teams. * Resilient problem-solving abilities and highly organized. * Strong written/verbal communication skills in English to interact effectively with a global customer base. * Must be authorized to work in the United States; sponsorship is not available for this role. * Must be 21+ with a valid in state driver's license and clean driving record. * Must complete OSHA certifications within 90 days of hire. * Open availability to work weekends and holidays based on business needs. * Candidates must present and maintain a clear motor vehicle record and successfully pass a background check. What We Offer: • Competitive salary and Healthcare Reimbursement • Opportunity to work in a dynamic and growing company. • A collaborative and supportive work environment. • Opportunities for career advancement within the organization. • Annual Camper Rental Allowance • Matching 401k • Telehealth & Teletherapy • PTO & Sick leave accrued as you work Work conditions: While performing the duties of this job, the employee is regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must regularly lift and/or move up to 30 pounds; and occasionally lift and/or move up to 40+ pounds. Status: Full Time- Hourly Non Exempt Pay Band: $25-$30 Location: 2736 NW 37th St Miami, FL 33142 Roadsurfer is an equal opportunity employer committed to a diverse and inclusive workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity or expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. As part of our hiring process, all candidates will be required to undergo a pre-employment background check. These checks may include, but are not limited to, criminal history, employment verification and driving record review. Employment Eligibility Verification (E-Verify) In compliance with federal law, all new employees will be required to complete Form I-9 and participate in E-Verify to verify their eligibility to work in the United States. E-Verify a federal program that electronically confirms the employment eligibility of all new hires. roadsurfer cannot offer sponsorship for this position. Ready to surf? We look forward to receiving your application! If you have any questions, feel free to reach out to us at TeamUSA@roadsurfer.com, and we will get back to you as soon as possible. ABOUT #ROADSURFER We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!