Manager, Software Development Engineering (Cloud Security / SASE / Data Analysis / Threat Intelligence / LLM)

Zscaler accelerates digital transformation to ensure our

customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise​, we are constantly

pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform.

This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in

any location.

Here, impact in your role matters more than title​ and trust is built on results. We say,

impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we

leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest

debate​—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly

and with high quality. To do this, we are building a culture of execution centered on customer obsession​,

collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where

you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges,

and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape

the future of cybersecurity.

We are seeking an experienced, visionary, and highly motivated Manager,

Software Development Engineer to spearhead our specialized Cloud Application Research and Website Analysis team.

This

critical role is central to enhancing our platform's capabilities by transforming deep technical research into actionable policy

criteria for our global customer base. In this role, you will lead a team of expert researchers and analysts, driving the

strategic direction for cloud service identification and website categorization within our enterprise security ecosystem.

What You’ll Do (Key Responsibilities)​

• Team Leadership & Mentorship: Lead and mentor a high-performing team

of researchers and analysts, setting strategic direction and fostering a culture of innovation, accountability, and continuous

learning

• Cloud Application Modeling: Direct the meticulous analysis and technical modeling of new and evolving cloud

applications (SaaS, IaaS, custom services) to identify unique behavioral attributes that can be used as precise policy

criteria

• Website Analysis & Content Inspection: Oversee the continuous analysis of the global website landscape,

ensuring the integrity, accuracy, and relevance of URL filtering and content inspection services

• AI & LLM

Integration: Manage the evaluation of internally developed and integrated Large Language Models (LLMs), focusing on performance,

accuracy, and operational efficiency for automated content categorization

• Cross-Functional Collaboration: Collaborate

effectively with Product Management, Engineering, and Sales teams to articulate complex technical research findings to both

technical and executive audiences

Who You Are (Success Profile)​

• Driven by Innovation: You have a deep

curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to

accelerate transformation and are always looking for a better, more secure, and scalable way

• A Problem-Solver: You seek

out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest

impact

• Data-Driven: You use data and analytics to find the truth, measure what matters, and guide informed decisions. You

value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes

• A High-Trust Collaborator:

You are ambitious for the team and embrace a challenge culture by exchanging candid feedback with clarity and respect to build

deep trust

• A Scale Thinker: You connect your day-to-day work to the larger company mission and think globally. You build

solutions, processes, and teams that support a high-growth, global organization

What We’re Looking For (Minimum

Qualifications)​

• 7+ years of experience in software development/QA with a Bachelor's or Master's degree in CS,

Information Security, Data Science, or a related technical field (or equivalent practical experience)

• Proven Leadership:

History of mentoring, developing, and inspiring high-performing research, data science, or engineering teams

• Technical

Breadth: Deep understanding of cloud architectures (AWS, Azure, GCP), cloud application development lifecycles, and modern web

technologies (HTTP/S, APIs)

• Security Fundamentals: Solid grasp of enterprise security concepts, including Zero Trust and

SASE

• Project & Research Management: Demonstrated experience managing complex technical projects and setting clear

research priorities

• AI Curiosity: Active exploration of AI tools, with a proven history of integrating new technologies

to enhance daily workflows and augment problem-solving

What Will Make You Stand Out (Preferred Qualifications)​

• Security Vendor Experience: Background successfully leading technical teams within a cybersecurity vendor or specialized

security research organization

• Advanced Analytics & ML: Practical experience applying data analysis techniques and

statistical modeling to content classification, threat intelligence, or behavioral analysis

• Strategic Foresight: Vision

for anticipating future trends in cloud adoption and cyber threats, with the ability to translate those insights into a proactive

research roadmap

At Zscaler,

we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive

environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make

doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees.

Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families

throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement

options

• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model

and benefits here.

By

applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and

privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all

individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All

qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or

related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information,

disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more

information by clicking on the Know Your Rights:

Workplace Discrimination is Illegal link.

Zscaler complies with all applicable

federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called

accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions,

mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related

support.