Product Team Lead (Domains & DNS) - Fully Remote job

Proton

Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here! Purpose of the role:  As the Engineering Manager for Proton VPN, for the iOS and MacOS team, you lead a team of engineers dedicated to fostering continuous innovation in our applications. Reporting to the Engineering Manager, you will collaborate with cross-functional teams across Proton. Your primary objective is to raise the quality and reliability of our Apple platform products, while ensure Proton VPN keep being extended with new and critical functionalities. Responsibilities include:  * Raise and maintain a high engineering bar for iOS and macOS VPN products by diagnosing quality issues, implementing clear processes, and ensuring delivery of robust, reliable features. * Enhance team efficiency by balancing speed, quality, and developer experience through streamlined processes and structured ways of working. * Collaborate closely with Product to address quality concerns while delivering on the roadmap. * Strategically analyse engineering challenges and guide the team in breaking them down into manageable, iterative solutions—adjusting scopes to meet goals quickly without sacrificing quality. * Ensure transparent communication of priorities, context, and technical decisions within the team and across stakeholders. * Foster team growth through personalised 1-on-1s, performance evaluations, and career development plans. * Oversee cross-team projects with R&D, Backend, Infrastructure, QA, and Product to ensure seamless coordination and execution * Influence and collaborate with internal teams and stakeholders to align engineering efforts with business objectives and Proton’s security mission. Job requirements: * Experience managing Mobile teams, delivering Mobile products and navigating complex cross-team efforts. * Proven track record of improving product quality and implementing processes in a fast-moving environment. * Experience leading or contributing to release processes and delivering software at scale, ideally in networking, VPN, or other performance-critical domains. * Strong understanding of mobile-specific engineering challenges and the ability to go deep technically when diagnosing issues. * Skilled in project management—able to keep initiatives moving, align stakeholders, and ship high-quality releases. * Clear, concise, and impactful communication skills. * Comprehensive understanding of the full application lifecycle, from code reviews and CI/CD to deployment and post-release troubleshooting. * Familiarity with low-level networking concepts (VPN protocols, DNS, TCP/IP) is beneficial. * Passion for creating an environment where teams are motivated, collaborative, and focused on delivering exceptional user experiences. What We Offer * Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Depending on the role, fully remote positions may also be available. * Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals. * Food: Lunch and snacks are provided by Proton every day at our offices. * Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location. * Stock Options: At Proton, we are all owners of the company and you get stock options when you join us. * Flexible Working: You can define your own working hours as long as it works with team meetings. * Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning. * Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs. * Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here. Compensation: * Barcelona: 53,000 - 104,000 EUR gross annually * Final compensation will be determined based on the candidate's qualifications, skills, and previous experience. Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LI-ONSITE

Proton

Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here! Purpose of the role:  As the Engineering Manager for Proton VPN, for the iOS and MacOS team, you lead a team of engineers dedicated to fostering continuous innovation in our applications. Reporting to the Engineering Manager, you will collaborate with cross-functional teams across Proton. Your primary objective is to raise the quality and reliability of our Apple platform products, while ensure Proton VPN keep being extended with new and critical functionalities. Responsibilities include:  * Raise and maintain a high engineering bar for iOS and macOS VPN products by diagnosing quality issues, implementing clear processes, and ensuring delivery of robust, reliable features. * Enhance team efficiency by balancing speed, quality, and developer experience through streamlined processes and structured ways of working. * Collaborate closely with Product to address quality concerns while delivering on the roadmap. * Strategically analyse engineering challenges and guide the team in breaking them down into manageable, iterative solutions—adjusting scopes to meet goals quickly without sacrificing quality. * Ensure transparent communication of priorities, context, and technical decisions within the team and across stakeholders. * Foster team growth through personalised 1-on-1s, performance evaluations, and career development plans. * Oversee cross-team projects with R&D, Backend, Infrastructure, QA, and Product to ensure seamless coordination and execution * Influence and collaborate with internal teams and stakeholders to align engineering efforts with business objectives and Proton’s security mission. Job requirements: * Experience managing Mobile teams, delivering Mobile products and navigating complex cross-team efforts. * Proven track record of improving product quality and implementing processes in a fast-moving environment. * Experience leading or contributing to release processes and delivering software at scale, ideally in networking, VPN, or other performance-critical domains. * Strong understanding of mobile-specific engineering challenges and the ability to go deep technically when diagnosing issues. * Skilled in project management—able to keep initiatives moving, align stakeholders, and ship high-quality releases. * Clear, concise, and impactful communication skills. * Comprehensive understanding of the full application lifecycle, from code reviews and CI/CD to deployment and post-release troubleshooting. * Familiarity with low-level networking concepts (VPN protocols, DNS, TCP/IP) is beneficial. * Passion for creating an environment where teams are motivated, collaborative, and focused on delivering exceptional user experiences. What We Offer * Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Depending on the role, fully remote positions may also be available. * Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals. * Food: Lunch and snacks are provided by Proton every day at our offices. * Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location. * Stock Options: At Proton, we are all owners of the company and you get stock options when you join us. * Flexible Working: You can define your own working hours as long as it works with team meetings. * Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning. * Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs. * Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here. Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LI-ONSITE

Squarespace

At Squarespace, we empower millions of creators—from artists to entrepreneurs—to build a brand and transact with their customers through a beautiful and reliable online presence. For every one of these customers, that journey begins with a domain—and we call it Dream it. Domain it. The Domains product team owns the full domain lifecycle, from purchase and setup to management, renewals, and long-term portfolio health. Our goal is to deliver an intuitive, secure, and high-quality experience that supports customers at every level of domain knowledge. As a Senior Registrar Operations Lead, you will play a critical role in ensuring operational excellence across our domains business. You will serve as a senior escalation owner and interface across  Customer Support, Engineering, Legal, Security, ICANN, registries, and external partners, helping resolve complex domain issues with rigor, judgment, and a strong focus on compliance, security and customer impact. This role is designed for a senior domain professional who combines deep industry expertise with hands-on operational and technical capability. You will be trusted to independently investigate and resolve complex issues, partner closely with Engineering to reduce manual workflows through tooling and automation, and represent Squarespace with confidence in external registry and policy-facing interactions. You will report directly to the Domain Registrar Operations leader and may work remotely (U.S) or in a hybrid role at our NYC headquarters. YOU’LL GET TO… ESCALATIONS & TECH OPERATIONS * Act as the senior escalation owner for complex, high-impact domain-related customer issues, working closely with Customer Support, Security and Engineering to ensure timely, accurate resolution. * Apply hands-on expertise across gTLDs and ccTLDs, high-value and expired domain workflows, DNS, EPP, REST APIs, and registry platforms to investigate and resolve issues directly. * Perform root-cause analysis on issues, and provide clear guidance and recommendations. * Serve as a subject matter expert and advisor to internal teams on domain-related cases, workflows, and best practices. UDRP, COMPLIANCE & LEGAL COLLABORATION * Act as the internal expert on UDRP cases, and registry compliance matters, partnering closely with Legal and external registries to manage disputes and enforcement actions. * Maintain a deep understanding of ICANN policies and regulations, including ICANN RAA, GDPR, and abuse-related requirements. * Monitor and support compliance initiatives to ensure registrar operations align with evolving policy and contractual obligations. ABUSE & SECURITY OPERATIONS * Partner closely with internal Security and Trust teams on domain abuse identification, escalation, and mitigation efforts. * Help define and improve operational processes related to DNS abuse handling, reporting, and registry coordination. * Contribute to operational controls and safeguards that protect customer domain portfolios and reduce risk. OPERATIONAL OVERSIGHT & PROCESS EXCELLENCE * Streamline and continuously improve registrar operational workflows across registry communications, escalations, and lifecycle management. * Oversee key operational workstreams including registry access management, contractual updates, finance-related workflows, and registry account governance. * Identify operational gaps and partner with Product and Engineering to drive automation, and scalability improvements. CROSS-FUNCTIONAL & EXTERNAL COLLABORATION * Serve as a primary point of contact between Registrar Operations and registries, resellers, and other external partners. * Build strong working relationships with Product, Engineering, Finance, Legal, Security, and Customer Support leadership. * Represent Squarespace professionally and effectively in registry and industry-facing conversations when needed. WHO WE’RE LOOKING FOR * 10+ years of experience in the domain industry, registrar operations, customer support escalation, or compliance-focused roles. * Deep expertise in domain lifecycle management across gTLDs and ccTLDs, including registry interactions and operational nuances. * Strong working knowledge of ICANN policies, UDRP processes, GDPR considerations, and domain abuse management. * Hands-on experience with EPP, REST APIs,DNS, and registry platforms, including log and transaction analysis. * Proven ability to manage complex operational workflows and compliance workstreams with precision and sound judgment. * Proven ability to partner with Engineering to reduce manual operations through tooling and automation. * Excellent communication and leadership skills, with the ability to collaborate effectively across technical, legal, and operational teams. BENEFITS & PERKS * A choice between medical plans with an option for 100% covered premiums  * Fertility and adoption benefits * Access to supplemental insurance plans for additional coverage * Headspace mindfulness app subscription * Global Employee Assistance Program * Retirement benefits with employer match * Flexible paid time off * 12 weeks paid parental leave and family care leave * Pretax commuter benefit * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) * Dog-friendly workplace * Free lunch and snacks * Private rooftop * Hack week twice per year CASH COMPENSATION RANGE: $115,500 - $227,500 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.   #LI-Remote #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.