Head of Domains & Email

Account Director, Design & Technology

Kickstarter

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a passionate and strategic Account Director, Design & Technology to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Head of Design & Technology, the Account Director, Design & Technology will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As the key contributor to the company's strategy in the Design & Technology categories, this role works across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter's community of Design & Technology creators. You are responsible for maintaining and growing market share in the category through hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of Design & Technology; strong communication skills; and a passion for empowering creators to bring their projects to life. The salary for this role in the United States is $113,600. CREATOR ENGAGEMENT & SUPPORT * Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life. * Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. * Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. COMMUNITY EDUCATION & DEVELOPMENT * Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. * Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. * Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. PARTNERSHIP & ECOSYSTEM BUILDING * Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. * Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. Event Strategy & Representation * Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. * Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. Strategic Outreach & Growth * Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. * Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. * Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. Product Adoption & Feedback Loop * Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. * Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. CONTENT & MARKETING COLLABORATION * Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. * Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter. ABOUT YOU * You have at least 5 years of professional experience working in Design & Technology, including a network of connections with the community and industry knowledge. * You have strong knowledge of Design & Technology and an understanding of what makes projects in these areas a good fit for Kickstarter. * You have a demonstrated ability to collaborate and execute on strategic plans that get data-driven results. * You have exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and able to represent Kickstarter in a positive light at industry events. * You have a strong sense of what makes projects within your categories of focus stand out — with the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. * Bonus points if you are a creator within your categories of focus, an entrepreneur, and/or a Kickstarter creator. * Bonus points if you have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don't already have a strong audience). Our Fully Virtual Team We’re currently able to support employees based in the following US locations: CA, CO, CT, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, and WA. We're also able to support employees in the United Kingdom. If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity, and we are committed to an inclusive work environment. Reminder to applicants: Authentic communications from Kickstarter will always originate from official Kickstarter email domains (@kickstarter.com). Exercise caution and verify the legitimacy of anyone who claims to be representing Kickstarter on other platforms. Please reach out to Kickstarter’s Help Center to report potentially fraudulent contact here: https://help.kickstarter.com/hc/en-us/requests/new

Director and Head of CRM Analytics and Science

Coupang

Director and Head of CRM Analytics and Science Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. The role Coupang Growth & Marketing team is seeking a Director and Head of CRM Analytics and Science to lead high-impact, data-driven initiatives that power our customer engagement and marketing ecosystem. Your mission will be to scale and optimize how we interact with millions of customers. You will oversee data science strategy and execution across category growth, onsite marketing optimization, outbound channel optimization, and customer lifecycle management. This is a highly visible leadership role collaborating cross-functionally with engineering, product, and business leaders to build state-of-the-art personalization, targeting, and optimization models that accelerate customer lifetime value and growth What you will do: Leadership & Strategy * Define and execute the vision and technical roadmap for CRM, lifecycle marketing, and channel optimization data science initiatives. * Build, mentor, and scale high-performing squads of data scientists and applied researchers, fostering an environment of technical excellence and continuous growth. * Align data science strategy with broader Growth & Marketing business priorities to drive measurable efficiency and revenue impact. Impact & Execution * Lead the development and deployment of advanced machine learning models, personalization algorithms, and optimization frameworks across outbound channels (e.g., push, SMS, email) and onsite marketing surfaces. * Drive data science solutions for customer lifecycle stages (acquisition, activation, retention, and churn prevention) and strategic category growth. * Translate ambiguous marketing and growth challenges into structured data science problems, taking end-to-end ownership from initial ideation to productionization. Cross-Functional Collaboration * Partner closely with Product, Engineering, and Growth Marketing stakeholders to embed data science deeply into our marketing automation and customer engagement platforms. * Act as a trusted advisor to senior leadership, communicating complex model mechanics and incremental business impacts clearly and effectively. * Collaborate with core data infrastructure teams to ensure the scalability and reliability of real-time data pipelines required for marketing personalization. Technical Excellence * Set the gold standard for experimentation, measurement, and causal inference within the onsite marketing, CRM and lifecycle measurement domains. * Ensure the scalability, robustness, and monitoring of production models handling massive scale and real-time decisioning. * Stay ahead of emerging trends in AI, deep learning, NLP, and recommendation systems to continuously improve our marketing tech stack. Basic Qualifications * Undergraduate degree or higher in a quantitative discipline such as Computer Science, Statistics, Mathematics, Economics, Operations Research, or a related discipline * 8+ years of experience in data science, machine learning, or advanced analytics. * 5+ years of experience directly leading and managing high-performing data science teams. * Proven track record of delivering measurable business impact (e.g., lift in conversion, retention, ROI) through production-grade machine learning models. * Strong foundation in statistical modeling, machine learning, personalization/recommendation systems, and large-scale A/B testing. Preferred Skills and Qualifications * Experience in Growth Marketing/CRM Data Science: Deep familiarity with customer lifetime value (LTV) modeling, churn prediction, marketing mix modeling (MMM), incrementality testing, or audience segmentation. * Advanced degree (MS or PhD) in a quantitative field such as Computer Science, Statistics, Mathematics, Economics, Operations Research, or a related discipline. * E-commerce or Tech Scale: Experience working in large-scale, fast-paced technology or e-commerce environments handling massive datasets. * Navigating Ambiguity: Demonstrated success operating in high-growth settings, turning loosely defined business goals into concrete technical executions. * Exceptional Communication: Ability to influence both technical engineering teams and non-technical business stakeholders with compelling, data-backed narratives. [Recruitment Process and Others] * Recruitment Process: * Application Review - Phone Interview - Onsite Interview - Offer * The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances. Others: * This job post may be closed early if all openings are filled. * If there is any false information in the application, the offer may be cancelled. * Veteran status or disability will not result in any disadvantages in the recruitment process. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. [Privacy Notice] * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. * https://www.coupang.jobs/kr/privacy-policy/

Director of Engineering - Digital Assets

ClearBank

Role Overview The Director of Engineering - Digital Assets will provide senior technology leadership for ClearBank’s digital assets capability, owning the technical strategy, delivery oversight, and evolution of this domain as it becomes a material payment rail for the bank. This role will lead an established but early‑stage team working on a greenfield digital assets capability, currently focused on stablecoin minting and redemption. The Director will partner closely with Product partners to shape the long‑term roadmap, ensure robust technical foundations, and guide ClearBank’s progression in this exciting domain. Key Responsibilities Strategic Leadership * Own the technology strategy for Digital Assets, ensuring alignment with ClearBank’s wider platform and technology strategy. * Partner with the Head of Product for Digital Assets to define and evolve a clear, credible roadmap covering near‑term delivery and longer‑term technical direction. * Provide domain leadership and technical challenge, supporting informed decisions on build, buy, and partner options as the capability matures. Delivery & Execution * Provide senior oversight of an existing Digital Assets engineering team, ensuring delivery remains on track as the product moves from early testing through to go‑live. * Ensure strong engineering fundamentals, including resilience, scalability, security, and operational readiness, appropriate for a regulated bank. * Support the transition from initial capability to a broader, high impact portfolio of services in the digital assets ecosystem. Technology & Architecture * Guide architectural decisions for integrating with digital asset networks while maintaining ClearBank standards. * Define the technical direction of travel for digital assets, including how the platform could evolve to support additional capabilities. * Ensure digital assets integrate effectively with ClearBank’s existing services. People & Leadership * Lead and develop engineers and engineering managers within the Digital Assets domain. * Set clear expectations, provide coaching, and build a culture of ownership, learning, and delivery. * Contribute to the wider Director community, strengthening domain specialism while maintaining consistency across the technology organisation. Risk, Regulation & Stakeholder Management * Work closely with Risk, Compliance, and Legal teams to ensure digital assets capabilities operate within applicable regulatory frameworks. * Communicate clearly with senior stakeholders on progress, risks, and trade‑offs in a complex and evolving domain. * Ensure appropriate controls, documentation, and operational processes are in place as the product scales. What We’re Looking For Essential Experience * Senior technology leadership experience (Director or equivalent) within payments, financial services, or adjacent regulated domains. * Demonstrable experience owning and evolving complex platforms or payment rails from early delivery into live operation. * Strong domain understanding of digital assets or stablecoin‑based systems, sufficient to lead strategy and challenge technical decisions (deep blockchain specialism is not required). * Proven ability to partner effectively with Product leadership to shape and deliver long‑term strategy. Desirable Experience * Experience integrating with third‑party financial or digital asset platforms. * Exposure to EU regulatory environments for payments or digital assets. * Experience scaling teams and platforms as product maturity and customer adoption increase. Leadership & Behaviours * Pragmatic and outcome‑focused, with sound judgement to balance speed, risk, and long‑term value. * Comfortable operating in ambiguity and guiding teams through an evolving domain. * Clear communicator who can explain complex concepts to both technical and non‑technical audiences. * Role‑model for ClearBank’s expectations around ownership, delivery, and collaboration. A little bit more about us!  ClearBank is Where You Can belong:  At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:  * 42% of our senior management roles are held by women  * Our enhanced family leave policies * Launching our partnership with Code First Girls  * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group  Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;  Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);  First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.   Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.   Offer: Congratulations! Get ready to transform banking forever!    Our commitment to you as a candidate:  We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.   We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.   We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!   Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.  ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.  As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.  The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.