Business Development Representative

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.  ABOUT THE ROLE: As an Inbound Market Development Representative (MDR) at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa. This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs. AREAS OF OWNERSHIP: * Respond to and qualify inbound leads from marketing channels (web, events, campaigns) * Engage prospects via email, phone, and social channels to understand their business challenges and goals * Conduct discovery conversations to assess fit, urgency, and buying intent * Schedule qualified meetings for Account Executives * Maintain accurate records of all interactions in CRM (e.g., Salesforce) * Collaborate closely with marketing to provide feedback on lead quality and campaign performance * Continuously refine messaging and outreach based on prospect insights * Meet and exceed monthly targets for qualified opportunities and pipeline contribution OUR BDR TECH-STACK: LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, Zoominfo WHO YOU ARE: * 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred) * Strong written and verbal communication skills * A customer-first mindset with the ability to ask thoughtful, probing questions * High level of organization and attention to detail * Ability to manage multiple inbound conversations simultaneously * Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus * Interest in AI, customer experience, or enterprise technology OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.   We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.   Salary Range $80,000—$108,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As the US Business Development Team Lead, you will spearhead our efforts in driving revenue growth and market expansion for our SaaS product in the US market. Your mission is to lead and empower a team of Business Development Executives to establish and nurture relationships, drive sales opportunities, and deliver impactful results in a dynamic and competitive landscape. AREAS OF OWNERSHIP: * Lead and mentor a team of Business Development Executives to achieve and exceed sales targets in the US market. * Develop and execute strategic sales plans, focusing on enterprise-level clients and pipeline generation. * Foster a culture of continuous learning and development within the team, providing coaching and training to enhance sales skills and performance. * Collaborate closely with cross-functional teams including Account Executives, Marketing, and Partnerships to align sales strategies and drive business growth. * Analyze sales data and metrics to identify trends, insights, and areas for improvement, driving informed decision-making and optimization of sales strategies. * Maintain detailed documentation for sales processes, best practices, and training materials to ensure consistency and scalability. * Drive collaboration and communication across the organization to achieve collective success and deliver exceptional customer value. OUR SALES TECH-STACK: LinkedIn Sales Navigator, Gong Engage, Salesforce, Clay, Nooks, Notion, Asana WHO YOU ARE: * Proven track record of leading one or multiple Business Development Executive teams in the US region, focusing on enterprise-level sales. * Experience in Business Development in a B2B SaaS company. * Exceptional communication skills, both verbal and written in English. Additional Southern European languages are a plus. * Strong analytical skills with the ability to derive insights from sales data. * Ability to collaborate effectively with cross-functional teams and drive results in a fast-paced environment. NICE TO HAVE: * Previous experience working in the Conversational AI (ConvAI) space. YOUR RECRUITING PROCESS AT PARLOA: Recruiter video call → Hiring Manager → Case Study → Leadership Call → Bar Raiser Salary includes OTE WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.   We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $120,000—$140,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You'll Do * Own outbound prospecting with guidance. Build and run targeted outreach across email, LinkedIn, and phone to open first conversations. * Qualify opportunities. Run structured discovery using a guide to assess fit against our ICP. * Nurture leads. Follow up with clear value and next steps to keep momentum moving. * Partner with Sales and Marketing. Align to campaigns and hand off cleanly to AEs. * Keep the pipeline clean. Log activity and notes accurately in Salesforce. * Surface market insight. Share what you hear so we can sharpen messaging and targeting. * Support events and campaigns. Engage leads before and after to drive real pipeline. What You Bring * 0-2 years years experience in a BDR or SDR role. Internship or campus selling experience also welcome. * Familiarity with Salesforce and LinkedIn Sales Navigator. Exposure to Outreach or similar is a plus. * Strong written and verbal communication. Clear, concise, and human. * Organized and able to manage multiple outreach streams. * Curious and coachable. You learn quickly and apply feedback. * Resilient and goal oriented. You move fast and do not let no slow you down. * Collaborative. You work well with AEs and Marketing and celebrate shared wins. What’s In It For You * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Denver office designed for ambitious builders. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.