Head of Bars - New York

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are embarking on an exciting global growth journey and we are seeking a highly skilled and experienced Head of B2B CRM and Lifecycle to join our team. As the Head of B2B CRM and Lifecycle, you will be responsible for developing and implementing our B2B CRM and Lifecycle strategy, ensuring that we deliver exceptional experiences to our B2B customers at every stage of their journey. What you’ll be doing:  * Develop and implement the B2B CRM and lifecycle strategies, with a focus on delivering new customer conversion, engagement, retention, and upsell/cross-sell opportunities. * Develop and maintain a deep understanding of our B2B customers and their needs, and use this knowledge to inform and improve our CRM and lifecycle strategies. * Continuously monitor and optimize our B2B customer journeys, identifying opportunities for improvement across channels, formats, and cadence, and implementing changes to increase engagement and revenue. * Collaborate with cross-functional teams, including Performance & Paid Media team, Marketing Operations team, Regional Marketing teams, Sales, and Product, to ensure that our B2B CRM and lifecycle strategies are aligned with broader company goals. * Work closely with regional marketing teams to set strategies for CRM & lifecycle regional activations, establish best-in-class approaches and coordinate global lifecycle campaign dashboard.  Who you are: * Extensive experience in lifecycle marketing, with a focus on B2B * Previous experience with developing and implementing effective B2B CRM and lifecycle strategies * Strategic thinking with a clear customer-centric mindset * Willingness to execute on your strategic vision * Ability to get buy-in from key management and drive results in a fast-paced environment * Proven leadership skills, with experience maintaining and developing efficient teams * Experience working with Salesforce Marketing Cloud among other CRM system is necessary  * Enhanced communication and collaboration skills What's in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The F&B vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like McDonalds, Starbucks, KFC in the Enterprise space and also with SaaS platforms like Oracle and EposNow. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the F&B vertical. We define F&B as any business operating in the Restaurants, Coffee, Bars, Catering or the Food Delivery space. About the Role As a Senior Vertical Strategy Manager, F&B you will own the commercial growth and success of the F&B vertical at Adyen.  The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical.  As the Senior Vertical Strategy Manager, F&B, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for restaurants, coffee shops, bars, and SaaS platforms operating in the F&B space.  The ideal candidate will have a strong background in F&B or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the F&B vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for F&B. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for F&B, understanding the interplay between POS, Loyalty and channels including online, drive thru and kiosk. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the F&B industry (Restaurants, Coffee and/or F&B Vertical SaaS) with expertise in payments or financial technology. * You are passionate about the F&B space and the success of our customers in this vertical. You are customer-centric at your core.  * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals.  * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally The annual base salary range for this role is $186,000.00 - $300,000.00; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!   What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The Quality Group

Start: Immediately | Level: Head of | Location: remote in Germany | Working hours: Fulltime (40h/week) Own and shape the Hydration category strategy of a leading brand in functional nutrition.  We’re looking for an experienced product marketing expert to take end-to-end ownership of our Hydration products and strategy. The major focus will be on how to grow in the ready-to-drink category and in the grocery channel. Starting as soon as possible, on a remote contract, but with monthly on-site days at our office in Germany. YOUR MISSION * You take full ownership of the Hydration category * You manage the existing portfolio and innovation pipeline * You define the strategy of how we should continue to grow, especially within the ready-to-drink category and in the grocery channel * You develop the go-to-market strategies and marketing campaigns across relevant channels, ensuring seamless execution and performance monitoring * You collaborate closely with cross-functional teams, particularly product development and sales, to bring new products to market in line with the brand positioning * You stay on top of market trends, consumer insights, and competitive developments, translating data into actionable growth opportunities * You drive product launch excellence by building comprehensive rollout plans and coordinating all related activities across departments * You oversee product-related budgets, develop pricing and forecasting models, and analyze performance metrics to support strategic decisions YOUR EXPERIENCE & SKILLS * You hold a degree in Marketing, Business Administration, or a related field; a Master’s degree is an advantage * You bring 6+ years of experience in product marketing management within the FMCG industry * You have experience working on a Hydration / Drinks brand * You have a track record of successfully managing products across their full lifecycle—from idea to launch and beyond * You are well-versed in portfolio strategy, consumer segmentation, and product positioning techniques * You know how to plan and execute impactful go-to-market and activation strategies, including pricing and distribution * You think analytically, enjoy working with data, and are confident in market research, financial analysis, and planning * You communicate clearly, present ideas convincingly, and collaborate effectively across different teams and levels * You thrive in a fast-paced, agile environment and take ownership to deliver strong results * You speak English & German fluently WHY CHOOSE US? Being part of our team means joining a high-performing company with a diverse and inclusive culture. In our fast-growing team of over 1,200 employees, we combine our passion for sports nutrition, supplements, and healthy foods with cutting-edge technology, production, and logistics processes. All of this serves one goal: providing our customers with top-quality products to support their healthy and active lifestyle. You can look forward to a strong sense of team spirit, ongoing opportunities for professional growth and responsibility, and an exciting work environment that blends lifestyle and career. With locations in Hamburg, Elmshorn, Kaltenkirchen/Nützen, and Elsdorf, TQG offers diverse career opportunities in areas such as technology, product development, sales, marketing, and logistics. Additionally, you’ll benefit from: * Flexible working hours and remote work options * Attractive employee discounts * Subsidy for the E-gym Wellpass * Workation * Corporate benefits * 28 days vacation/year * and much more ABOUT US The Quality Group (TQG) is an innovative provider of sports nutrition products, bringing together the successful brands ESN and More Nutrition since 2021. ESN has been the German market leader in sports nutrition since 2004, offering products like protein powders, bars, and supplements designed for ambitious fitness goals. Founded in 2017, More Nutrition focuses on healthy, reduced-sugar foods, providing solutions for conscious nutrition and weight management without compromise. TQG’s vision is to help people become the best version of themselves. With passion and innovation, the company develops high-quality products that promote health, performance, and joy in life. Its agile company culture and exciting career opportunities make TQG a strong partner not only for customers but also for employees. This is us – The Quality Group – nice to meet you! Now it’s your turn! We look forward to your application! Regardless of gender, age, background, or identity – what matters to us is who you are and what you bring to the table. Join our team and grow with us!