Sales Manager

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.   ABOUT THE ROLE: Parloa is transforming customer experience through AI-powered agents. Our enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations — and services partners play a critical role in how these transformations are executed and scaled. As the Partner Sales Manager - East, you will own and grow a portfolio of strategic CX Integrators and Regional Systems Integrators across North America. These partners are deeply embedded in enterprise organizations, working across multiple stakeholders, departments, and complex delivery environments. You will operate as a hands-on, deal-oriented partner leader, working closely with both partners and Parloa’s internal teams to drive pipeline, influence complex enterprise sales cycles, and ensure successful go-to-market execution. This is a highly cross-functional role at the intersection of partnerships, sales, and delivery; requiring strong execution, structured thinking, and the ability to navigate complex stakeholder environments. This is your opportunity to build deep, strategic partnerships, directly influence enterprise deals, and drive measurable business impact through co-selling and services-led growth.   AREAS OF OWNERSHIP: * Own and grow relationships with a focused portfolio of CX Integrators and Regional Systems Integrators, driving partner performance and accountability * Develop and execute joint business plans, including go-to-market strategy, pipeline targets, enablement, and delivery readiness * Drive pipeline creation through account mapping, joint prospecting, and opportunity planning with partners and internal Sales teams * Lead partner-sourced and partner-influenced deals end-to-end, proactively identifying and resolving risks, gaps, and blockers * Orchestrate deal execution across Sales, Solution Engineering, and Professional Services to maintain momentum and alignment throughout the sales cycle * Maintain strong pipeline discipline and visibility across partner-driven opportunities, ensuring accuracy and rigor * Enable partners to build and scale offerings around Parloa, including how they position, sell, and deliver the platform * Act as a central point of accountability across partners and internal teams, driving clear communication, alignment, and execution * Navigate complex stakeholder environments to resolve misalignment and keep deals and partnerships progressing * Provide structured feedback on partner performance, market dynamics, and GTM execution to inform partnerships strategy   WHAT SUCCESS LOOKS LIKE * Strong pipeline generated and influenced through SI partners * Increased deal velocity and improved win rates on partner-involved opportunities * Deep, strategic partner relationships that drive repeatable and scalable revenue   WHO YOU ARE: * 5+ years of experience in partnerships, alliances, or enterprise sales within SaaS, CCaaS, or cloud ecosystems * Experience working with CX Integrators, consulting firms, or systems integrators in a co-sell motion * Proven ability to influence and drive complex enterprise sales cycles in partnership with Sales teams * Strong operator mindset with a focus on execution, pipeline generation, and deal progression * Experience contributing to go-to-market strategies, partner offerings, or services practices * Familiarity with Microsoft and or SAP ecosystems is a strong plus * Strong communication and stakeholder management skills with the ability to navigate complex environments   LOCATION & TRAVEL * North America based, remote or hybrid depending on location * Travel expected at approximately 25 to 40 percent   OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Case Study / Presentation → Bar Raiser   WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.   Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $140,000—$175,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Flatpay

ABOUT THE JOB Flatpay is on a mission to simplify payments for small and medium-sized businesses. We provide transparent, low-cost payment solutions combined with fast onboarding and real human support. Our approach is simple: fair pricing, great technology, and local support that merchants can rely on.  We’re scaling rapidly, with 1,600+ colleagues across multiple markets, and we’re just getting started! As we’re now expanding into the United States, we’re building a team of driven commercial leaders who want to help SMBs access better payment solutions while playing a key role in launching Flatpay in a new market!  If you want to join a high-growth, customer-centric company where things move fast and people genuinely care, you’ll feel right at home here.  Salary Band  On‑Target Earnings (OTE): $55,000 – $65,000  Compensation Structure: Base salary plus uncapped commission   WHAT YOU'LL DO As a Business Development Representative (BDR), you will play a critical role in generating new business opportunities by booking qualified meetings for our Field Sales Representatives.  This is a pure outbound, booking-focused role.  As a BDR, your responsibility is to:  * engage SMB merchants * generate interest in Flatpay * book qualified meetings for our Field Sales team You will not be responsible for closing deals. Your success is measured by activity, meetings booked, and show rates.  This is a high-energy role suited for individuals who enjoy fast-paced environments, targets, and direct impact on growth.   Key Responsibilities  * Conduct outbound cold calls to merchants to spark interest in Flatpay * Qualify leads and book on-site meetings for Sales Managers * Maintain clean, accurate data in the CRM; log activities and outcomes meticulously * Iterate on outreach scripts and tactics based on results and coaching * Provide feedback on merchant responses, competitor insights and pitch success WHO YOU ARE * High energy, persistence and positive attitude toward cold outreach * Strong verbal and written persuasion skills and quick rapport building * Metrics-driven mindset and comfort working toward daily/weekly targets * Receptive to feedback and eager to learn sales best practices * Ability to multitask, manage time effectively and stay organised in a fast-paced environment Background * No previous telesales experience required * 1-2 years of customer facing roles preferred (e.g. customer support, retail, restaurants, telesales) * Fluent in English, additional languages are a plus

360T

YOUR ROLE As a member of the 360T Projects team, you will act as a bridge between customers, system vendors, 360T sales staff, and IT development to guarantee the highest level of customer satisfaction. The projects generally include new functionalities, external client requests, and connected tasks such as API development. YOUR RESPONSIBILITIES * Analyze business requirements using interviews, document analysis, requirements workshops, business process descriptions, and use case scenarios * Transform business requirements into development tasks with IT using standard templates and natural language * Synchronize requirement prioritization and development pipeline with IT and business stakeholders * Actively work in UNIX and Windows operating systems; utilize standard UNIX utilities to retrieve and review FIX protocol and XML logs to identify and troubleshoot problems during project integrations. Investigations include review of messaging errors, service log files, and integrated customer workflow solutions which might require a review of client-side logs in an Integration environment. * Manage and monitor technical integrations, involving pre- and post-trade solutions; primary focus on integration solutions via FIX protocols, FTP and SFTP uploads for proprietary and third-party execution platforms, Order Management Systems (OMS) and Treasury Management Systems (TMS) * Define and document testing requirements * Ensure efficient multilateral communication * Plan, realize, and follow-up control meetings/project activities with customers * Support and advise salespersons in all relevant matters including pre-sales opportunities * Train staff on upcoming release deployment features and enhancements YOUR PROFILE * 3-5+ years of relevant experience in banking, asset management or in a financial technology company  * PMP or IPMA Level-D certification preferred * Practical financial industry experience in implementing technology projects * Knowledge of messaging technologies and product integration: FIX, SOAP, XML, APIs, and Swift should all be familiar * Knowledge of financial markets, trading OTC products, and treasury processes.  * Familiarity with SEF/MTF trading and regulatory reporting. * Organizational, prioritization and planning skills with the ability to manage many concurrent projects * Excellent analytical and problem-solving skills with attention to detail * Strong written and oral communication skills * Ability to balance technical and business issues and to communicate effectively with technical and business experts * Team player who takes on responsibility and executes tasks independently * Highly motivated with the ability to quickly adapt to new business processes * Client centric approach with a passion to create value * Business or Computer Sciences degree. Master is a plus Technical Tools * Linux, JIRA, FTP, etc. * Protocols: TCP/IP, FIX Protocol * Language: XML, Java * API Integration OUR OFFER * Clear career concept * Robust benefit package, including 401(K) employer match * Paid time off * 360T Academy  * A highly motivated and skilled multinational team * A central and modern workplace with high development potential in Manhattan * Performance appraisals on a regular base * The base salary range for this position is between USD 125,000,- and USD 175,000,- The final base salary for this role will be based on the individual's geographical location, experience, and qualifications. The position is based in New York City and available immediately.    360 Trading Networks Inc. is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We are proud to be an equal opportunity employer. E- Verify Statement   360 Trading Network Inc participates in E-verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please not that we do not use this information to pre-screen job applicants.    E-Verify Notice  Right to Work Notice HOW TO APPLY If your background and qualifications meet these specifications, please forward your application/resume including your salary expectation and earliest starting date by clicking the “Apply” button. CONTACT Yvette Sanchez People Operations Manager, Americas     Send email  521 Fifth Avenue  38th Floor  New York, NY 10175