Account Manager (Card-Linked Business)

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is Paris-based. ☎️ OUR B2B TEAM “Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.” The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. * For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. * As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships. * Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast! 🎯 WHAT YOU WILL DO As an Account Manager (Online), your main mission will be to grow your portfolio of e-commerce partners in France and build a strong relationship with them. You will report to the Head of Online Business. You will be in charge of your own portfolio of brands, and work closely with other teams such as Marketing, Business Operations, Product, Data, and Tech. The Online Business has 3000 partners, including top e-commerce brands such as Amazon, Apple, Hotels.com, Nike, and more. It has experienced a 20x revenue growth over the past 2 years, generating over €500 million in annual revenue for our partners last year. Your responsibility will be to sustain this growth and help brands expand their business through Joko. Additionally, you will negotiate the best deals for our users. To achieve this, you will: * Develop and manage a portfolio among 3000 online partners displaying offers on Joko. * Negotiate commercial deals and special offers with brand partners and develop a comprehensive marketing plan to assist them in achieving their marketing strategy by reaching Joko users. * Ensure close monitoring and analysis of our partnership performances in collaboration with the Marketing and Data teams. * Leveraging banking and browsing data analysis to gather a clear vision of your partners’ market trends, and use this knowledge to perfectly tailor your offer proposal. * Creating strong and long-lasting relationships with your partners (day-to-day relationship management, securing regular formal and informal touchpoints -meetings, live events…) * Make sure that our partners benefit from all of our top features like BNPL (Buy Now Pay Later), coupons, price tracking, etc. * Help Joko expand internationally (starting with the US) by leveraging French partnerships to launch offers in the US. You will also work to make the Online business grow by: * Working with the Product and the Bizops teams to improve processes and build solid foundations to scale our department at Joko, in France, and abroad * Contributing to the design of the commercial and onboarding strategy * Working closely with the Marketing team, by establishing a robust communication roadmap to effectively reach our users with our top brands. 👀 WHO WE'RE LOOKING FOR * Preferred experience: You have 2-5y experience in Commercial roles, Consulting or Startups. * Education: You have graduated from a top-tier business or engineering school. * Languages: You are fluent in French and English, written and spoken. * Entrepreneurial Spirit: A passion for starting from scratch, embracing challenges, being hands-on, ambitious, and an effective problem-solver. * Independence: Capable of autonomous project management from inception to completion, setting and exceeding high standards, and ensuring project success. * Business sense: A keen ability to quickly grasp people's needs, surpass goals, and close deals. * Analytical skills: you love analyzing data and making informed decisions. * Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges. * Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders. * Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is open to candidates located in Paris only. 🔥 OUR TEAM / WHY THIS ROLE At Joko, the B2B team is the growth engine: we expand Joko’s merchant network and deliver unbeatable deals to our users. We operate across three business lines with one mission: * Online team: Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. * Card-Linked team: our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships. * Gift Cards team: Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. You’ll join the Gift Cards team, already a massive business line, grown x10 in the last year, yet it still feels like day one. This is an opportunity to join as our very first Gift Cards Account Manager. Everything is still to be built: from defining merchant collaboration to shaping how we identify and close new commercial opportunities. If you’ve been waiting for a role where you can make a real impact, this is it. 🎯 WHAT YOU WILL DO * Own and grow the Gift Cards business commercially * Build and strengthen relationships with leading merchants and providers * Negotiate killer deals to secure the best value for Joko users * Identify and unlock untapped opportunities across categories * Design processes from scratch : from merchant collaboration to commercial strategy 👉 This role calls for ownership, creativity, and negotiation power. You’ll have the chance to shape an entire business line from the ground up and make sure Joko users always get the very best. Within 18 months your objective will be to make Joko the go-to partner for gift cards. Every key merchant knows us, wants to work with us, and we secure the most attractive and exclusive deals on the market. 🧱 YOUR RESPONSIBILITIES * Build the foundations of our Gift Cards partnerships: be the first point of contact for merchants * Negotiate the best rates and commercial terms to maximize user value and business growth * Create strong, long-term relationships with merchants and partners * Spot opportunities across industries and turn them into deals * Sign new merchants and expand our catalog to ensure Joko offers the widest, most attractive selection * Work hand-in-hand with Marketing to put gift cards in the spotlight and boost visibility * Monitor performance and prioritize the biggest growth levers 👀 WHO WE’RE LOOKING FOR * Languages: Fluent in French and English, written and spoken * Experience: 3–5y in a commercial role (Account Management, Business Development, Sales), ideally in a fast-growing environment * Education: Degree from a top-tier business or engineering school * Mindset: Entrepreneurial, challenge-driven, feedback-friendly, and always learning. Strong adaptability, organization, and autonomy. You go the extra mile. * Commercial skills: Skilled negotiator, thrive on building win-win partnerships, closing deals, and spotting new revenue opportunities * Analytical skills: Data-driven, able to turn numbers into action * Energy: Thrive on connecting with new people. You’re an active listener and solution-oriented 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! ❤️ OUR B2B TEAM “Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.” The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. * For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. * As for Card-Linked, our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships. * Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast! 🎯 WHAT YOU WILL DO About the Card-Linked Team The Card-Linked team helps retailers acquire and retain customers by offering in-store offers to our 5M+ users, leveraging banking data to personalize each offer. We partner with around 100 top-tier French retailers (including Carrefour, Decathlon, Leroy Merlin, and Sephora) and have achieved 4× growth over the past three years. About the Role As Account Management Lead (Card-Linked), you will play a pivotal role in driving the growth and success of our existing partnerships. You’ll lead a team of three Account Managers (with the ambition to grow to six full-time hires), guiding them to deliver best-in-class results, identify new growth opportunities, and oversee key strategic projects that support our business objectives. You’ll report to and work closely with the VP Card-Linked, collaborating cross-functionally with Marketing, Business Operations, Finance, Product, and Data teams to ensure strategic alignment and sustained growth. To achieve this, you will: * Team leadership: hire, train, and develop a high-performing Account Management team. You will set clear goals, provide ongoing coaching, and foster a culture of accountability, collaboration, and excellence. * Commercial excellence: support your team by taking part in key negotiations with our top partners; build strong and long-lasting relationships with our partners (CMOs and senior marketing stakeholders across retail and e-commerce). * Performance tracking: define and own the team’s revenue targets and OKRs. Partner with the VP Card-Linked to build quarterly plans and collaborate with internal teams (marketing, product, ops, data) to drive execution. * Revenue operations: ensure we have all the right processes in place (revenue forecasts, CRM management, etc.) to keep growing with the right fundamentals; optimize cashed-in revenue. Work closely with Business Operations and Finance teams to develop and implement these processes. * Strategic projects: lead cross-functional initiatives to improve our partner value proposition, pricing models, and internal efficiency. 👀 WHO WE'RE LOOKING FOR * Preferred experience: at least 6-8 years of experience in business roles (client-facing roles in a startup or in the tech industry, in finance or in consulting), preferably in Sales or Account Management. * Education: You have graduated from a top-tier business or engineering school. * Entrepreneurial Spirit: A passion for starting from scratch, embracing challenges, being hands-on, ambitious, and an effective problem-solver. * Independence: Capable of autonomous project management from inception to completion, setting and exceeding high standards, and ensuring project success. * Business sense: A keen ability to quickly grasp people's needs, surpass goals, and close deals. * Analytical skills: You love analyzing data and making informed decisions. * Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges. * Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders. * Mindset: You like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile. * Languages: You are fluent in French and English, written and spoken. * Managerial experience is a strong plus. * Knowledge of the media & adtech ecosystem is a plus. * This role is based in Paris. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.