Localization Operations Specialist - CDD 4 Months

Minnovation International AB

About the Role We are looking for a talented SEO Operations Specialist to help grow our organic search presence across multiple European markets. The ideal candidate is a native speaker of one of our target languages with strong SEO expertise, excellent writing skills, and a passion for creating high-quality localized content. Requirements Qualifications Bachelor's degree. Native-level proficiency in German, Polish, Swedish, or Danish. Professional English proficiency with the ability to communicate effectively in a global team. Minimum 1 year of experience in SEO content writing or content marketing. Hands-on experience with SEO tools such as Ahrefs, SEMrush, or Google Search Console. A portfolio demonstrating content that has successfully ranked on the first page of Google. Nice to Have Basic Chinese language skills. Experience in the travel, tourism, or lifestyle industry. Experience using AI productivity tools such as ChatGPT or Claude. Responsibilities Create high-quality, SEO-optimized long-form content, including travel guides, blog articles, landing pages, FAQs, and other localized content. Localize content for the target market by ensuring natural language usage, cultural relevance, and appropriate localization of currencies, units, and expressions. Conduct regular content audits and update high-performing pages to improve rankings and user experience. Perform in-depth keyword research tailored to the target local market. Optimize on-page SEO elements, including meta titles, meta descriptions, heading structure (H1–H6), internal linking, and image alt text. Monitor keyword rankings, organic traffic, click-through rate (CTR), and other SEO performance metrics using Google Search Console and other SEO tools. Analyze competitors' SEO and content strategies to identify content gaps and growth opportunities. Preferred Skills Strong analytical and problem-solving skills. Ability to work independently in a remote, international environment. Passion for SEO, content marketing, and continuous learning.

Musixmatch

About Musixmatch: Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global  partner of companies like Spotify, Apple, Amazon Music, Meta, Google, YouTube, Tidal, and Snapchat and works with nearly 4,000 music publishing rightsholders (representing more than 225,000 songwriters), including Sony Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency. We are a bunch of creatives who care about our work and what we do.  We believe that participation and collaboration are key to getting things done well.  We are looking for tech-savvy people who are eager to learn in a fast-paced environment, who have an international outlook on life, and who love taking on new challenges. Position: We are looking for a dedicated and passionate Korean Content Operations Specialist to join our team. In this role, you will be the primary bridge between Musixmatch and our Korean-speaking clients and contributors, handling correspondence, driving community engagement, and ensuring the highest quality standards for Korean language content on our platform. What you will do: Translate and manage communication with Korean-speaking clients and internal stakeholders. Actively engage with and grow the Korean contributor community. Fulfill client requests with a strong focus on quality and customer satisfaction. Provide structured feedback on product issues to support continuous platform improvement. Lead recruitment efforts to expand and strengthen the Korean contributor base. Conduct Korean language quality assurance to uphold content standards. Participate in meetings and calls, providing interpretation support as needed.Requirements: Full professional proficiency in both written and spoken Korean and English. Italian is a plus. Strong interpersonal and customer service skills: empathy, patience, and clear communication. Tech-savvy mindset with analytical thinking and strong problem-solving ability. Ability to manage multiple tasks and priorities in a fast-paced environment. A genuine interest in music, music technology, or the music industry is a strong plus. Nice to have: Prior experience in community management, localization, or content operations. Familiarity with the music industry or streaming platforms. Experience with QA processes or translation tools. What we offer: Relocation to Bologna (Italy) or remote work. We are a hybrid company. Italian and English language lessons. Top-class tech and equipment. Company-wide retreats. This is a part-time role. The gross annual base salary will be pro-rated based on the agreed number of hours, from a full-time equivalent of €25,000 - €30,000. The package includes a variable performance bonus tied to individual and company goals, plus a flexible welfare credit to use on the benefits that matter most to you.

Flatpay

ABOUT THE JOB You'll join Flatpay's Global Operations team as an Jr. AI Specialist helping build our merchant-facing Voice AI. We're building an AI to handle merchant support calls across all our markets. As we move through testing and into live rollout in each market, the volume of production data and the complexity of localized product, compliance rules, and merchant behavior grow fast. You'll live close to real merchant calls, expand and stress-test our library of agentic workflows, and lead the discovery of new ones from real merchant problems through to production-ready design. Our ambition is a Voice AI that resolves merchant problems, not just hands them off. The kind of AI that listens, understands what's actually going on, checks the relevant systems, and takes the right action to fix it, the way our best support agent would. Real humans stay ready for the cases the AI can't handle and for merchants who prefer to speak with a person. Your job is to expand what the AI can resolve on its own over time. WHAT YOU'LL DO * Listen in on live merchant calls and observe how merchants actually reach for help, not just how they describe their problems in retrospect. Bring those insights back into workflow design. * Conduct expert interviews with internal product specialists and Support leads across markets and translate what you learn into crisp documentation the AI can act on. * Think end to end about the problem-solving surface. A good agentic workflow composes signals from the merchant’s hardware, the customer portal, what the symptoms the merchant described. The design job is orchestrating those together into one coherent flow, not solving problems from common FAQ content. * Lead discovery and design for new merchant-support workflows end to end: from problem framing through procedure design to integration scoping with the AI team. * Expand our library of agentic workflows and stress-test them for logic, edge cases, and voice-AI reliability before they reach live merchants. * Own the localization angle. Different markets have different product suites, different compliance rules, different self-serve surfaces. Translate that into how our agents should behave per market and how our workflows should be structured around this. * Analyze production data post-launch to see what our agents resolve well, what they don't, and where to invest next. Use that to prioritize both content improvements and new connected data-sources. * Help build the practice as we go. Push back on our current methodology, propose better ways to design, document, or test agentic workflows, and shape the discipline as it matures. * Collaborate closely with our in-house AI team on deployment and quality, and with Support across markets on local nuance. WHO YOU ARE We're less interested in specific frameworks and more interested in how you think and operate. Comfortable in a hyper-growth environment where the roadmap moves fast. If "agentic", "localization angle", or "production ready design" sounds a bit new to you - that's totally fine. Experience is a plus, but we are big believers in smart people will be able to quickly get up to speed with above and solve real problems. You likely bring: * 1-3 years of experience in business operations, an analyst role, product management, conversational AI, support operations, or a similar cross-functional role. Strong recent graduates with real analytical and design instinct also fit. * Comfort working with data. Large volumes of qualitative material (call transcripts, support tickets) come with the territory, and reasonable comfort with quantitative analysis when the numbers matter. Curious about how AI systems work under the hood, even if you're not building them yourself. * A design-forward mindset. You approach merchant problems with an integrated solution in mind, not as an analyst producing findings. * Genuine customer empathy. You're comfortable listening in on live merchant calls, sitting with Support agents, and distill findings into product implications. * Confidence handling multi-market complexity: different product suites, different compliance rules, different self-serve capabilities, different merchant profiles. * Sharp on logic and edge cases. You catch where an agentic workflow will misbehave before a merchant does. * A data-informed mindset without becoming data-dependent. * Ownership-driven. You can lead a discovery phase from start to finish and articulate the reasoning behind your decisions Bonus if you have hands-on experience with LLM APIs, agentic frameworks, or Claude Code; conversational or voice AI; merchant-facing products; multi-market localization; or payments and acquiring.