Product Solutions Engineer

Solutions Engineer intern

Bigblue

📍 Paris | Internship | Fluent 🇫🇷 & 🇬🇧 E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we're on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we've built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we're solving logistics challenges that others haven't dared to tackle — making fulfillment faster, smarter, and greener. Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we're scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we're looking for the right partner to help us lead the way. Product team You'll join the team that powers Bigblue's growth, with a triple mission: Absorb complexity and connect teams so the company can scale quickly without breaking Stay close to merchants and warehouse operators to detect issues and opportunities early Ensure that every release makes the experience smoother and more reliable You'll collaborate directly with experienced Solutions engineers, product managers and engineers (Apple, Vimeo, Alan, etc.) and see how a world-class product team builds, adapts, and scales technology. Along the way, you'll gain hands-on technical expertise, sharpen your integration skills, and play a central role in shaping Bigblue's future.

Manager I, Technical Escalations Engineering - Paris

Datadog

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.    The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog.    You Will: * Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with * Ensure successful onboarding of new Solutions Engineers * Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters  * Review and help prioritize Solutions Engineering escalations * Dispatch customer requests throughout the day as part of a queue rotation schedule * Oversee demo training and assist in demo certification * Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers * Build out documentation and knowledge base articles for a variety of technologies    You Are: * Passionate about people management and/or mentorship with previous experience leading a team * Self-motivated, detail-attentive, and have a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * A tinkerer with some programming experience and a basic knowledge of Linux * Able to work a rotating schedule that requires weekend availability    Bonus Points: * CS or Engineering majors * Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)   Why You Should Apply:  * Generous and competitive global and US benefits * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities  * Product training to develop an in-depth understanding of our product and space * Best in breed onboarding * Internal mentor and buddy program cross-departmentally * Friendly and inclusive workplace culture   About Datadog: Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Solution Engineer

Prismic

Hi, we’re Prismic 👋 Our mission is to empower marketers and developers to create personalized web experiences at scale and with soul. AI is redefining how websites are built and operated. We believe the future of the web is agent-driven: systems that generate, optimize, and evolve experiences autonomously — while humans focus on strategy, creativity, and control. We are the team building that future, and we need people who can make it real for our customers today. 💫 The role As an AI Solutions Engineer at Prismic, you operate at the intersection of AI, marketing, and product. Your mission: turn Prismic into an undeniable “aha” moment for every prospect. Your role is to design and deliver high-impact demo experiences that show, not tell, the value of Prismic immediately tangible for prospects. You take a company’s business context, acquisition strategy, and brand, and turn it into a compelling, hands-on experience where prospects clearly see how Prismic can drive growth. Acquire more traffic Convert better Scale content effortlessly While you maintain a strong understanding of the Prismic Platform (Headless CMS), your primary focus is on showcasing Prismic Agents — AI-powered workflows that enable marketing teams to generate, personalize, and scale high-performing content without engineering. This is not a traditional solutions role. You are part builder, part strategist, part storyteller: You translate a company’s growth strategy into working AI workflows You prototype fast, with real data and real use cases You craft narratives that make the future feel immediate and achievable ⚙️ What you’ll be doing Win deals through exceptional demo experiences built around Prismic Agents (SEO, ABM, Paid Ads, localization) Translate prospect content production context (business model, acquisition strategy, brand) into tailored AI workflows Build lightweight prototypes, automations, and datasets to bring use cases to life Use the Prismic platform to create realistic, scalable content architectures Continuously refine demo assets into a repeatable, high-conversion demo system Act as a feedback loop between sales, product, and AI capabilities 📝 What Success Looks Like Prospects clearly understand the value of Prismic within minutes Demo experiences directly influence pipeline conversion and deal velocity Prismic Agents become a core reason customers choose Prismic Demo assets evolve into scalable growth and sales leverage 🧠 Who You Might Be You deeply understand marketing and growth mechanics (SEO, paid, lifecycle, personalization) You are hands-on with APIs, scripting, and AI tools (prompting, automation, LLM workflows) You have a builder mindset: you prototype quickly, creatively, and pragmatically You combine technical skill with product intuition and storytelling You have strong taste and judgment — you know what makes something compelling, not just functional You are highly autonomous and thrive in ambiguous, fast-moving environments You think critically about AI: its strengths, limits, and real-world applicability