Senior Strategy Associate – Sales & Customer Operations – Paris (x/f/m)

Doctolib

Au sein de Doctolib, vous contribuerez au lancement de Doctolib Parents, une nouvelle offre pensée pour accompagner les parents avec des contenus utiles et une expérience communautaire structurée. En tant que stagiaire Community Engagement (Social & CRM), vous aiderez à concevoir et opérer les programmes d’engagement qui créeront les premiers rituels de la communauté, tout en soutenant les communications autour de nos temps forts (notamment les masterclasses). Votre travail aura un impact direct sur la notoriété, la considération et l’usage de Doctolib Parents dès ses premières semaines de vie. VOS MISSIONS Vos responsabilités incluent, mais ne sont pas limitées à : * Concevoir et animer des programmes d’engagement (formats récurrents, sondages, Q&A, challenges, themed weeks) sur les réseaux sociaux. * Assurer la gestion et modération des interactions (commentaires/DMs), appliquer les guidelines et escalader les sujets sensibles. * Contribuer aux activations CRM (newsletter/push/in‑app): rédaction de drafts, modules, recommandations de cadence, participation à des tests. * Piloter la communication autour des masterclasses (tease → rappel → snippets → recap) et la déclinaison multi‑canal. * Produire rapidement des contenus et templates via Canva, et mettre en place des boucles de feedback via Typeform (collecte + synthèse + recommandations).   LES QUALITÉS ATTENDUES POUR CE POSTE Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler. * Vous écrivez de manière claire, concise et empathique, et vous savez vulgariser. * Vous comprenez les mécaniques d’engagement (hooks, cadence, formats interactifs, rétention). * Vous êtes organisé(e) et à l’aise avec des rituels opérationnels (calendrier, checklists, publishing). * Vous maîtrisez Canva et vous savez produire des assets propres et on‑brand rapidement. * Vous avez un bon jugement et êtes à l’aise avec la modération et des sujets sensibles. Ce serait fantastique si : * Vous avez déjà utilisé Typeform (logique, routing, bonnes pratiques de questionnaires). * Vous avez une première exposition à des outils CRM (newsletter/push/in‑app) ou à l’A/B testing. * Vous avez une première expérience en community management (asso, média, marque, projet perso) dans le domaine de la parentalité.   NOTRE OFFRE * Un programme d’onboarding complet, avec la Doctolib Academy et de nombreuses sessions de formation au sein de votre équipe (langues, soft skills, compétences techniques) * Une carte Swile et de nombreuses offres de restauration au sein de nos locaux  * Une offre de sport : un abonnement Urban Sports Club, des cours de sport gratuits dans les bureaux ou à distance * Le remboursement des titres de transport à 50% * De nombreux bureaux offrant des espaces de collaboration et de bien-être  * Une politique de travail flexible avec un mode hybride LE PROCESSUS DE RECRUTEMENT * Un call RH avec Marie, Talent partner (15 minutes) * Un entretien avec Ines, Marketing & Communication Lead et Marie, Strategy Senior Lead (1 heure)   DÉTAILS DU POSTE * Type de poste : Stage conventionné à temps plein * Durée : 6 mois * Début souhaité : Octobre  2026 * Lieu de travail : Levallois-Perret * Gratification: À définir selon niveau d’études    Chez Doctolib, nous sommes convaincus que nous devons améliorer la santé pour tout le monde. Cela se reflète dans notre processus de recrutement. Nous évaluons les candidatures uniquement sur la base des qualifications et de la motivation, sans aucune forme de discrimination. Plus les idées sont diverses, plus notre produit améliorera véritablement la santé pour tout le monde. Vous pouvez postuler chez Doctolib, quel que soit votre genre, religion, âge, orientation sexuelle, origine ethnique ou handicap. Afin de garantir l'égalité des chances, nous vous invitons à exclure les informations personnelles (par exemple : photos, âge) de vos candidatures. Si vous avez besoin d'aménagements particuliers, merci de nous en informer pour que nous puissions adapter le processus de recrutement. Rejoignez-nous pour construire la santé dont nous rêvons tous ! Toutes les informations fournies sont traitées par Doctolib pour la gestion des candidatures. Pour plus de détails sur le traitement des données, cliquez ici. Veuillez contacter hr.dataprivacy(at)doctolib.com pour toute question ou pour exercer vos droits.

On

IN SHORT Welcome to On! The fastest growing premium sportswear brand is looking for a Senior Specialist - Sales Representative to continue to drive profitable and sustainable sales and market share growth across On’s France accounts whilst elevating the ON brand in the eyes of the customer. You will join an established and growing France Sales team who are continuing to ignite spirits and spread On’s mission and innovative products across France. YOUR MISSION * Represent our field accounts across our performance business (Performance Running, Performance Outdoor) inc. Run Specialty, General Sporting Goods and Outdoor Specialty. * Be the expert and key contact for assigned accounts and categories.  * Support the development of account relationship and account strategies, formalizing them via Strategic Account Plans and in alignment to the overall business and brand strategy.  * Lead the sell-in aligned to Seasonal priorities and ensure tools in place to execute sell out.   * Agree on sell-out support where needed and formalize this via account marketing plans.  * Monitor sell-out and ensure timely order book conversion. * Support negotiation and enforcement of ON trade terms. * Measure progress on your own KPIs.   * Provide realistic plans and forecasts on customer performance.    * Acting internally as an ‘ambassador’ towards all functions and vice versa and help manage all interfaces.  YOUR STORY * +3 years proven experience in Account Management.  * Proven sales experience ideally within sports, fashion or retail sectors. * Proven experience in Selling and Negotiating. * Fluent or C1+ level French & English is a must to fulfill this role. Additional languages are a plus.  * Strong communication skills: written, oral and presentation. * Analytics: ability to analyse data to improve strategic decision making and implementation.   * Strong industry knowledge, across divisions of footwear and apparel ideally within the Sporting goods and or Fashion industry. * Understanding of local markets’ consumers, accounts and commercial needs.   * Strong business acumen, strategic, numerical, analytical and critical problem solving mindset: ability to analyse data to improve strategic decision making and implementation.   * Valid French drivers license and fully comfortable to travel for business. * Ideally you are based in or within close proximity to Paris, for account visits. * Additional locations: Annecy, Lyon. ABOUT THE TEAM We are the France Sales team at On. Our mission: To drive growth and establish On’s market presence. We work passionately; forging partnerships and delivering innovative performance and lifestyle products. Inspired by athletes we are driven to do better. Always looking for new ways to support our customers in their journey to achieve their personal best. You will join an established France Sales team and  continue to accelerate On’s success in the region. You will drive profitable and sustainable sales and market share growth within assigned accounts and all target categories whilst elevating the On brand in the eyes of the customer.

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our EMEA Key Account Management Team is growing and we want you to be part of it!  The EMEA Key Accounts team manages the partnerships with Regional API Software providers and Enterprise Property Managers. The key goal is to grow the share of high quality stays by optimising supply at scale leveraging strategic account management, programs, incentives,  and product solutions.  The Difference You Will Make: As a Senior Key Accounts Manager, you will be managing partner relationships with strategic Enterprises & API Connectivity partners. You will be responsible for recruitment, enablement and optimization of our strategic partnerships and become their trusted advisor with the aim to become their number one partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, EMEA. This role is based in Paris (hybrid, 2-3 days a week in the office), and is not eligible for relocation support. A typical day:  * Own a portfolio of Airbnb’s key partners and act as the key representative for these partners.  * Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels.  * Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met. * Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities  * Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth. * Support partners through deep understanding of API and technical integrations  * Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience  * Represent Airbnb in external meetings and industry events  Your expertise:  * 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology or tech hospitality company * Fluent verbal/written communication and presentation skills in English and French  * Experience with API integrations strongly preferred * World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships * Experience in the hospitality technology space, knowledge of OTA specifications * Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs * Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken. * Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams. * Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment. * Strong executive presence and the ability to effectively influence top leaders internally and within the industry.  * Passion for Airbnb, travel, and the sharing economy * Previous experience as product manager, working with product teams is a plus * Ability to travel at least 25% of the time    Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €74.000—€92.000 EUR