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As
the Operations Manager for Coinbase Bermuda (CBBM and CBSL), you'll report to the Chief Operating Officer and help run all aspects
of our Bermuda operations, from product and regulatory operations to service delivery, technology, and outsourcing oversight. The
Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy.
You'll own operational execution across critical business areas and work directly with regulators, banking partners, and
cross-functional teams to ensure our Bermuda entities operate with resilience and in full regulatory compliance.
What you'll do:
- Own the oversight and management of operational
functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA
frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations.
- Build and maintain
supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements
and operational best practices.
- Lead the establishment of operational resilience frameworks, including risk
identification, contingency planning, incident response coordination, and communication with regulators and service providers to
uphold business continuity.
- Partner with internal and external stakeholders, including banking partners, regulators, and
cross-functional teams (Risk, Legal, Compliance, Security, Finance, Product, CX), to project-manage critical operations and risk
initiatives.
- Support first line of defense operations across key areas, including launch assessments and approvals,
internal audits, regulatory examinations, and supervisory touchpoints.
Required Skills and Experience:
- 5+ years of experience in financial services
with demonstrated oversight of operations strategy, outsourcing, and vendor management within a regulated environment.
- Proven experience within a regulated financial institution or investment business, with a focus on trade supervision across
crypto, equities, or derivatives.
- Track record of developing and improving operational processes, producing
regulator-ready documentation, and managing cross-functional delivery with senior stakeholders.
- Familiarity with
operational resilience frameworks, incident management, and business continuity planning in a financial services context.
- Prior experience navigating a BMA-regulated industry, including familiarity with Bermuda Monetary Authority requirements and
supervisory expectations.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready
outputs and drive measurable improvements in workflow efficiency, cost, and quality.
- Demonstrates the ability to
responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools
evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency,
cost, and quality.
PID: P76924
Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
Equal Opportunity Employer:
Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status,
or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local
laws.
US Applicants:
View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
Accommodations: If you are an
individual with a disability who needs a reasonable accommodation, email us your request and contact info at
accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free
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Data Privacy & Arbitration:
By submitting your application, you agree to our
Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.