
vivenu · Remote Germany
Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live enterta...
Redefine the future of live entertainment tech
Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.
Join us and build the future of live entertainment.
With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.
This role offers an opportunity to scale and extend our payments platform to handle our ever-increasing volume and expand our global reach, while ensuring absolute reliability and technical excellence. You will manage complex financial data flows on a platform that currently integrates with over 15 payment systems. You will lead the technical challenge of building, integrating, and evolving sophisticated payment solutions that empower our customers and define our financial infrastructure.
Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands. This isn't just a maintenance role – it is a blank canvas to build, scale, and architect a state-of-the-art AppSec program from the ground up. We are currently operating at a fraction of our ultimate potential, which means you have an immense, blank-canvas opportunity to fundamentally shape our security culture, processes, and tooling across the entire global engineering organization. You will drive the entire AppSec lifecycle: from offensive red teaming and threat modeling to risk-based vulnerability management and pioneering a true shift-left culture. What Makes This Role Challenging and Engaging: High-Impact Technical Environment: You won't just follow blueprints; you will holistically influence a shift-left architecture across both application and platform layers. Modern Technology Stack: Dive into securing a massive TypeScript monolith alongside Go supporting services, giving you hands-on experience in modern language security and advanced GitHub CI/CD pipeline hardening. Web and API: secure the application of the vivenu platform which provides customers with an out-of-the-box ticketing software as well as the underlying API structure Complex Multi-Cloud Architecture: Challenge your skills against a sophisticated multi-tenant, multi-region environment spanning k8s, GCP (our primary compute) and and separate database services Cutting-Edge Deployment: Secure a next-gen Kubernetes "satellite architecture" utilizing hardened private compute nodes, VPC peering, and Argo CD for GitOps—a true, modern cloud-native security mandate.
WHAT TO EXPECT We are a startup digital agency, and no two projects, clients, or even days look the same. But all of our days are agentic-first. In ecommerce we build on Shopify and Liquid and Next.js, with custom AWS microservices and apps that take Shopify well past the defaults. On the marketing side we build highly customised sites in Next.js and React, with careful design and animation and a real focus on how the page performs and feels. In automotive and other industries we build full platforms, AI tools and integrations, from stock-car locators to configurators and a lot more. Across all of it, we bring AI into the work through our own products. Here nothing will be fixed. You will work across changing projects and settings, on long builds that run for months and shorter spikes to figure out how a business can actually use AI, and you will help us rethink how agency work is done. Sound like your kind of place? Here is what we need from you. YOUR COMPETENCIES We're looking for engineers who are excited by agentic and AI-native systems - turning models into products that hold up under real users, real load, and real time. You'll build LLM integrations, agents, and RAG pipelines, treat prompt engineering as a code discipline, and make systems reliable through evaluation, guardrails, and solid testing. Whether you're building your craft or already shaping the AI architecture of a project, we want to hear from you. We hire across levels - here's what each looks like at OH-SO: Junior AI/Agentic Engineer You're building your engineering craft - curious about why and how things work, not afraid to get your hands dirty, and eager to grow. You implement from clear briefs - LLM integrations, prompt scaffolding, RAG components - and write the tests and evaluations that keep them honest, comfortable using AI coding tools (Claude Code, Cursor, Copilot) under supervision. You want to understand why and how we're building things, ask what the purpose and the constraint are before you start, and your work is reviewed before it merges. AI/Agentic Engineer (typically 2-3+ years) You own an AI feature end-to-end - an agent flow, a RAG pipeline, an integration across its error paths and guardrails - delivered independently with light oversight. You build evaluation harnesses to prove quality rather than assume it, use AI coding tools autonomously in production, and contribute to the shared AI backbone (the AI-brain MCP and skill library). Senior AI/Agentic Engineer (typically 5+ years) You own the AI outcome of a project - you define the integration shape, the multi-agent architecture and orchestration, the evaluation strategy and guardrails, and you write the ADRs that document why. You're the technical credibility in the room, contribute patterns and skills back to the shared backbone, and mentor the engineers around you. You use AI to define new ways of working, and you think in long runtime: the AI landscape will shift underneath the project, so you build for inheritance and replaceable layers. You help us move forward as an organization and you act as an AI evangelist. What you bring to the table, at any level: * Experience building with LLMs or AI systems in production - integration, agents, RAG, or similar * Strong software engineering fundamentals in Python and/or TypeScript, and confidence designing and working with APIs * A habit of treating prompt engineering as a code discipline — with a real understanding of evaluation, guardrails, and reliability * A solid grasp of testing and quality: you build systems that hold up under real use, not just in a demo * A genuine interest in agentic systems and where the AI landscape is heading - and the judgement to apply it well, not just talk about it * Openness to collaborating with cross-functional teams - from designers to strategists - as well as directly with clients * You’re enjoying being part of a team, not a remote desk which prefers to work in isolation most of the time. WHAT YOU CAN LOOK FORWARD TO The stack you’ll work with: * Languages & core: Python and/or TypeScript, strong RESTful API design * AI & agents: LLM integration, RAG and vector databases, agent frameworks, multi-agent orchestration, MCP and agent infrastructure, prompt engineering, context and memory management, evaluation and guardrails * Testing & quality: automated testing, evaluation harnesses, observability and monitoring of AI systems * Cloud & infrastructure: cloud platforms, containerisation with Docker and Kubernetes, CI/CD (infrastructure-as-code with Terraform a plus) * AI tooling: Claude Code, Cursor, Copilot, Google Antigravity Who you will work with We are a bunch of colleagues originally from similar backgrounds who got tired of how things were usually done and set out to find better ways. That is the whole reason this company exists, and it is still what we are doing. We are not a place of rockstars and egos. People here ask questions out loud, show rough work without flinching, and would rather help each other get something right than look clever alone. We push each other, in the good way, and we do not take ourselves too seriously while we are at it. You would be joining that. You’ll work closely with the crafts, designers and strategists, and just as easily with the people steering the projects and the business. There is no wall between you and any of it. Take on the parts you are ready for, and when you want more, a pitch, a client conversation, a bigger call, speak up at the right moment and the door is open. Smaller team. More ownership. Bigger work.
Purpose of Position In the Billing & Payments Tribe, we design the experiences that define how our customers pay—and how our partners get paid. As we scale, we’re creating a new engineering team and are looking for an Engineering Manager to shape it from the ground up. This role is ideal for an experienced people leader who thrives in complex domains, values strong feedback loops, and enjoys building autonomous, high-performing teams with real ownership and impact. Key Tasks As an Engineering Manager, your primary focus is people, delivery, and impact. You will: * Lead and grow a team of 5–6 engineers across Germany, Romania, and other engineering hubs * Coach and mentor engineers, supporting both career growth and technical excellence * Foster strong feedback loops that support continuous learning and improvement * Create a safe, empowering environment where decisions are delegated and ownership is clear * Partner closely with Product Management to define team goals, priorities, and OKRs * Own delivery commitments and continuously improve team effectiveness and predictability * Collaborate with other tribes, platform teams, and enabling teams (Product, DevOps, UX, InfoSec, etc.) * Support hiring, onboarding, performance reviews, and individual development planning * Represent your team toward stakeholders and contribute to engineering-wide strategy Skills & Expertise Required: * 8+ years experience in software engineering * 2+ years in an Engineering Manager or similar leadership role (Technical Leads transitioning into management are welcome) * Experience building and scaling teams in distributed environments * Strong coaching mindset with a passion for developing people * Confidence operating in a financial or payments domain (e.g. billing, invoicing, payment flows, compliance) * A solid technical foundation that allows you to: * Understand and discuss architecture and system design * Guide teams on testing, CI/CD, and engineering best practices * Consider long-term technical strategy, trade-offs, and system interactions * A data-informed approach to decision-making, with a bias toward observability and learning * A proactive mindset toward AI and emerging technologies, with the curiosity and willingness to experiment, learn, and leverage them to drive team efficiency and innovation WHAT WE VALUE Beyond technical and leadership experience, we care deeply about: * Clear, thoughtful communication—adapted to technical and non-technical audiences * Pragmatic problem-solving and analytical thinking * Curiosity about the business, customers, and the “why” behind the work * A collaborative mindset and commitment to continuous improvement Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. * Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. * Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. * Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-RS1