Associate Application Engineer

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.  We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.  Learn more at www.ivalua.com [http://www.ivalua.com]. Follow us on LinkedIn [https://www.linkedin.com/company/ivalua]  THE OPPORTUNITY CONTEXT:  Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers. ROLE:  Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package). WHAT YOU WILL DO WITH US  * Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution.  * Advise Customers on procurement leading practices and configuration management. * Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements * Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle * Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code * Interact with R&D team for product features * Manage deliveries and solve technical operational issues * Contribute to peer code review YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: * Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server * Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people * Comfortable looking for configuration solutions versus new coding and development * Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus * Experience working on AI - Claude Code  Soft Skills : * BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage. * Excellent written and verbal communication skills  and at ease in a multicultural environment * Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills. WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!  Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!  Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.  Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA * Hybrid working model (3 days in the office per week) * We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held * A stable and cash-flow positive Company since 10 years * Snacks and weekly lunches in the office * Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity * Unlock and unleash your full professional potential with our exceptional training and career development program * Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued * Regular social events, competitive outings, team running events, and musical activities * Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua [https://www.comparably.com/companies/ivalua]) :                                    Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin [https://www.linkedin.com/company/ivalua/mycompany/]                        [https://www.ivalua.com/wp-content/uploads/2025/10/happiness-2025-large-68f10acc82655.webp] [https://www.ivalua.com/wp-content/uploads/2025/10/worklife-balance-2025-large-68f10acceb7b5.webp][https://www.ivalua.com/wp-content/uploads/2025/10/comparably-best-engineering-2025-large-68de7eef06727.webp][https://www.ivalua.com/wp-content/uploads/2025/10/comparably-best-career-growth-2025-large-68de7eecee4ca.webp][https://www.ivalua.com/wp-content/uploads/2025/10/comparably-best-diversity-2025-large-68de7eedf1e68.webp] Experience Life At Ivalua - check out our captivating video [https://www.youtube.com/watch?v=irkygoq3kCc&t=4s]! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.                  #LI-NS1 #LI-HYBRID

Description Senior Engineer – ERP Application Support (Finance & HR) The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful, high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life, and the ability for individuals to live in their communities. The Position: We are seeking a Senior Engineer – ERP Application Support to provide day-to-day operational support, configuration, and issue resolution for ERP systems supporting Finance and HR functions. This role focuses on system stability, user support, and reliable execution of approved changes to ensure ERP applications effectively support business operations. The Senior Engineer works closely with Finance stakeholders, vendors, and the Principal Application Developer (Enterprise Systems) to implement changes, resolve issues, and maintain reliable ERP system operations. The salary range for the Senior Application Developer - ERP Systems position at Center for Elders’ Independence is $93.850 to $140,744. Placement within the range is determined based on job-related factors such as relevant experience, skills, abilities, internal equity, and market data, consistent with CEI’s annual compensation review and established compensation practices. Key Responsibilities: Work closely with Finance, HR, business analysts, vendors, and IT partners to understand operational needs and application issues. Provide timely support and solutions that align with established application designs and business requirements. Provide hands-on support for ERP applications, including configuration changes, user access management, workflow adjustments, and routine system maintenance. Execute approved enhancements and fixes under the guidance of senior technical leadership. Support ERP-related integrations with other enterprise systems such as EMR, CRM, banking platforms, and third-party vendors. Validate data accuracy and completeness for inbound and outbound integrations, escalating issues to platform or senior engineering teams as appropriate. Monitor ERP application health and performance. Troubleshoot and resolve application issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems. Ensure ERP applications are operated in compliance with security policies, healthcare regulations, and internal controls. Support audits and compliance reviews by providing documentation and system evidence as required. Maintain technical and operational documentation for ERP configurations, workflows, and support procedures. Provide user support, training assistance, and guidance to Finance and HR staff. Assist with knowledge transfer and onboarding for new application support staff. Education & Experience: Associate’s degree in Computer Science , Information Technology, Finance, or a related field. 5+ years of experience in ERP application support, configuration, or enterprise application operations. Proven experience supporting financial or HR systems in a regulated environment. Experience working with vendors and third-party service providers. Technical Skills Strong hands-on experience supporting ERP systems for Finance and HR. Working knowledge of SQL for data validation and troubleshooting. Familiarity with application integrations and data flows across enterprise systems. Basic scripting skills (e.g., Python or JavaScript) for automation or issue resolution. Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective. Strong analytical and problem-solving skills. Clear communication skills for working with business users and technical teams. Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a “fee-for-service” plan. It is a capitation healthcare plan in which CEI is paid a set amount for each participant enrolled. Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.