
ng-voice · Remote - Mexico (USD)
ABOUT US Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to b...
Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its
DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise,
ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want
to deploy future proof networks.
As the Senior Operations Engineer & Technical Lead for the Americas, you will be the senior technical escalation point for the
region. This is a hands-on engineering role: you will directly investigate and resolve complex production issues while also
leading incident response, coordinating engineers across shifts, and strengthening the team's capabilities.
You will work closely with APAC and EMEA through structured handovers, shared on-call coverage, and operational alignment.
monitoring data.
contributors, and driving resolution.
Operations, and leadership receive consistent information.
analysis, and investigation context.
recommendations.
A little more about our culture and why you should join
where and when you work
traditionally not very diverse industry
HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤘 HOW WE DO IT ? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: 🎯 What drives us - We're obsessed with helping members live healthier * Mission is the Boss: long-term thinking, mission above all else * Member & customer-led: obsessed with solving problems and delighting users 🏆 How we build excellence - We hire the best and empower them to succeed * Champions of excellence: extremely high standards and talent density * Distributed ownership: everyone owns their decisions and results * Radically transparent: all information accessible, written-first, async decisions 🤝 How we grow together - We improve through honest feedback and bold thinking * Optimistic alchemy: optimists who collaborate with genuine care * Empathetic challengers: direct, caring feedback to help each other grow * Bold contrarians: think differently, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters * Disciplined execution: decisive action with compounding focus * Fight for simplicity: high-impact processes, smart frugality ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! * Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. * We move fast, with a lot of ownership, and are proud to tackle big problems! * Our process is very simple: those who make product decisions are the same ones who build them. * Our stack is Python/Flask, React, React Native, PostgreSQL. Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path. 🇪🇸 THE SPAIN TEAM In Spain 🇪🇸, we're building groundbreaking health tech solutions across two product lines: * 🍏 Health Insurance: Full medical coverage with comprehensive care and mental health support.. * 🥗 Flexible Healthy Benefits: Tax-efficient benefits platform for food, transport, learning and nursery services. Spain’s team and product are growing rapidly, with plenty of greenfield projects and innovative ideas. You’ll have the opportunity to contribute hands-on and help shape product decisions in a startup-like environment. Examples of what you'd work on: * Build provider-facing platforms that streamline healthcare operations and create seamless experiences for thousands of medical professionals across Spain * Ship AI-powered tools that help members navigate healthcare effortlessly - from booking doctor appointments to finding the right specialist * Create delightful mobile and web experiences that put members in control of their health journey, making healthcare feel simple and accessible * Build global-first infrastructure designed for reusability across multiple markets, helping Alan expand our healthcare delivery model internationally * Own critical product decisions as a domain expert, from system design to roadmap prioritization, directly shaping how Alan delivers healthcare in Spain * Innovate on healthcare delivery by building tools that bridge the gap between insurance, providers, and members - creating the vertically integrated health partner of the future We have offices in Madrid and Barcelona, as well as Alaners working remotely from other cities in Spain. ⭐ IS IT YOU WE’RE LOOKING FOR? We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise): * You’ll be able to tackle high-impact & high-risk projects involving many engineers. * You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products. * You’ll have the opportunity to mentor other engineers & lead crews (more details in this article). * You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...) You would be a good fit at Alan if most of this sounds like you: * Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript. * Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!). * Passionate about building products. * Self-starting and entrepreneurial. * Humble and still willing to grow (no matter your seniority!). * Collaborative, enthusiastic about teamwork, learning, and teaching. * Fluent in English (no need to speak French!). But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. ⭐ The Engineering team ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path. 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: * Fair rewards. Generous equity packages complement your base salary. * Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. * All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. * Flexible vacation policy and flexible working hours. Organize your time as you wish. * Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). * Transport. Country-specific commuter benefits. * Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. * Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. 🔄 A quick note about the process Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here.
DEINE MISSION As our Product Assurance and Quality Engineer – EEE Components, you will be responsible for ensuring that all Electrical, Electronic, and Electromechanical (EEE) components integrated into our products comply with customer requirements, ECSS standards, and internal Product Assurance processes throughout the entire product lifecycle. Working closely with Engineering, Procurement, Manufacturing, Test, and Project teams, you will oversee component selection, qualification, traceability, reliability, and compliance to ensure the successful delivery of high-quality space products. Your responsibilities include: * Define, implement, and continuously improve EEE Product Assurance processes and activities for both space projects and day-to-day operations. * Ensure compliance with ECSS standards, customer-specific Product Assurance requirements, and internal quality processes. * Participate in project, design, and milestone reviews, providing Product Assurance expertise and recommendations. * Review, assess, and approve EEE component selections through approved component lists and associated documentation. * Ensure proper documentation, traceability, and configuration control of EEE components throughout the product lifecycle. * Evaluate component suitability for space applications, considering factors such as reliability, derating, radiation tolerance, obsolescence, ESD susceptibility, customer requirements, and applicable standards. * Ensure the consistent application of EEE processes across the entire value chain, from procurement and manufacturing to integration, testing, and delivery. * Lead or support investigations of EEE-related non-conformances and failures, including root cause analysis and the implementation of corrective and preventive actions. * Participate in Non-Conformance Review Boards (NCRBs) and contribute to risk mitigation activities. * Support supplier qualification, assessment, and monitoring activities to ensure compliance with quality and Product Assurance requirements. DEIN PROFIL Required Qualifications * Degree in Electrical Engineering, Electronics Engineering, Aerospace Engineering, or a related technical discipline. * Experience in Product Assurance, Quality Assurance, or a related engineering discipline. * Hands-on experience with EEE components and their application in high-reliability environments. * Structured, analytical, and detail-oriented working style. * Strong communication and stakeholder management skills. * Professional proficiency in English. Preferred Qualifications Experience in one or more of the following areas: * ECSS and/or NASA standards * ESA projects * Space electronics and high-reliability systems * Radiation effects on electronic components * Component derating analysis * Failure analysis and root cause investigations * Reliability engineering * Configuration and change management * Supplier quality management and qualification WIR BIETEN * Immediate and flexible start * Permanent full-time position (40 h/week) * Attractive salary * 30 days annual vacation and flexible working hours * Bike leasing, Jobticket and EGYM Wellpass * Complimentary beverages, company events, and professional development opportunities
About Us: KONUX is a dynamic and fast-growing technology company that is transforming the way the industry works. Our AI-powered solutions empower our customers to make smarter, data-driven decisions, and our culture is fueled by grit, ingenuity, and credibility - we believe that these values are essential to unlocking the potential of technology and making a real impact. At KONUX, we are passionate about driving innovation in the fields of IoT and AI, and we are looking for like-minded individuals to join our team. Job Description: We are seeking an Engineering Manager to join our Data and Cloud Platform team. This team plays a central enabling role at KONUX: it provides the data and cloud foundations used by our product engineering teams, while also supporting Revenue, Operations, and other business functions in accessing, analysing, and acting on data. You will lead and grow a high-performing cross-functional team owning a broad platform scope, including: * Data processing frameworks and scalable data platform capabilities * Cloud infrastructure, cost management, and observability * Platform security concepts, tenant configuration, and device management * Process automation, CI/CD pipelines, and developer enablement In this role, you will set clear priorities, align technical strategy with company goals, and help the team make sound trade-offs across reliability, scalability, security, data quality, cost, and delivery speed. You will combine strong people leadership with hands-on technical judgement: you should be able to assess technical designs, understand implementation risks, guide engineers towards pragmatic solutions, and contribute directly to the codebase or technical delivery where needed. You will also act as an important communication bridge between Engineering, Product, Revenue, Operations, and leadership, ensuring complex technical topics are clearly understood by both technical and non-technical stakeholders. Your Impact Team Leadership * Effectively lead your cross-functional team consisting of 8 Fullstack, DevOps, and Data Engineers, as well as Technical Service Engineers, fostering collaboration, growth and development * Conduct regular 1:1 meetings to provide coaching and support individual career development * Manage performance reviews and pay adjustments according to the company framework * Support hiring, onboarding, feedback, conflict resolution, and performance management Technical Delivery * Own the architecture and technical strategy for the Data and Cloud Platform and collaborate with key stakeholders to align with the product roadmap and the needs of Revenue and Operations * Translate company and technical goals into actionable plans for your team and ensure clear priorities and focus * Treat the platform as a product: understand internal users, prioritise high-leverage improvements, and balance reliability, scalability, security, cost, and delivery speed * Contribute directly to technical delivery where needed, leading by example on data and software engineering, cloud infrastructure, and automation of operational processes * Assess technical designs hands-on, identify risks and trade-offs, and guide engineers towards pragmatic, maintainable solutions * Communicate technical decisions, trade-offs, risks, priorities, and delivery constraints clearly to technical and non-technical stakeholders Financial Management * Own the annual team budget, managing both staff and operational expenses * Control and optimise costs across pre-production and production environments To be successful in this role, you’ll need to have * Software, DevOps, Data Engineering, or other STEM background, with a minimum of 8+ years of experience and 2+ years in an engineering leadership role, ideally incl. people-management * Strong people leadership skills, including coaching, conflict resolution, hiring, performance management, and building a healthy team culture * Ability to assess technical designs hands-on, identify risks and trade-offs, and guide engineers towards pragmatic, maintainable solutions * Excellent communication skills, with the ability to align engineers, business stakeholders, and leadership around complex technical topics * Solid hands-on experience in: Python, PySpark (ETLs), Cloud infrastructure (preferably AWS and Databricks), building a scalable data platform accelerating product teams and other functions * Experience in working with IoT devices and process automation is advantageous Why Join Us: 💸 Competitive salary (100k to 130k EUR p.a. depending on experience and seniority) 📉 Equity (all permanent KONUX employees have equity!) 📖 Dedicated Learning & Development budget of 3.600€ p.a. 🏠 Comprehensive relocation support if this opportunity at KONUX requires you to move 👨💻 Hybrid working model: Meet your colleagues in the office minimum 2 days per week 🏢 Modern workspace with cool rooftop with mountain view 💻 Flexible working conditions, home office equipment and free choice between a Windows or Apple laptop ❤️🩹 Health benefits supporting your physical and mental well-being, e.g wellpass/gym membership and mental health app license 🍒Fruits, snacks and beverages for energy and our very own Oma cooking in office every Thursday 👴 Company pension scheme 🙌 Access to Corporate Benefits and Future Bens 🌴 27 vacation days (+1 day on every work anniversary for 3 years) 💁 Volunteering activities (2 additional days off) 🍻 Company and team events 🐶 We are a pet-friendly company, so your four-legged friend can join you in office!