
Moniepoint · Remote
WHO WE ARE: Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit...
Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless
payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the
country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its
customers while operating profitably.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation,
teamwork, and growth.
We are hiring for a dedicated Google Acquisition function to drive scalable customer growth across both our personal and business
banking products. This Senior Manager will own the end-to-end Google performance channel — from campaign architecture and
technical infrastructure to economic modelling and channel governance.
This is not an execution role dressed up as a leadership role. We need someone who thinks in systems, works from first principles,
and has the depth to make credible judgements on strategy, technology, and economics simultaneously.
business banking acquisition
bidding logic appropriately across segments
or format
server-side event pipelines
back to Google
own the decision with clear reasoning
signal quality as a competitive asset
assumptions, and review cadence
retention, monetisation curves, and cohort behaviour
higher churn risk, and longer monetisation timelines
to enrich Google's Smart Bidding with offline conversion data
creative fatigue, product-market fit — before it becomes a financial problem
drive better decisions
and what would change the trajectory
environments, trust barriers to financial services, and diverse
requirements, and creative compliance
like Nigeria
meaningful scale
specs, and the mechanics of Smart Bidding
but understand why each component matters
bidding decisions
dynamics unique to financial products
significant advantage
signal quality in cookieless or app-first environments
systems
In the first 90 days
assessment and prioritised improvement plan
In the first year
segments
living in one person's head
What to expect in the hiring process
Regional Sales Leader *Remote with frequent travel throughout the western region California, Washington, and Oregon* Qualified candidate must be located within 1 hour of a major airport. Role Summary: At the direction of the Head of National Sales and in close collaboration with the Business Unit Manager, the Regional Sales Leader (RSL) is responsible for leading the region’s sales team to achieve budgeted sales forecasts and revenue growth. This role includes direct sales engagement and day-to-day leadership of Business Development Specialists (BDS), while building their own regional C-level client relationships. The RSL is accountable for pipeline ownership, proposal delivery, sales planning, and ongoing team development. In addition to sales leadership, the RSL will champion customer success initiatives and drive client growth through increased share of wallet. The RSL plays a critical role in coaching and mentoring the sales team to operate with integrity, excellence, and empathy, and ensure alignment with operations to deliver optimal client solutions. Essential Job Functions: • Provide day-to-day sales leadership and engagement of BDS • Own and manage the regional sales pipeline, ensuring healthy pipeline coverage and accurate forecasting • Conduct twice-monthly sales forecasting and once monthly pipeline evaluation • Orchestrate annual sales plan and quarterly review process • Integral in the onboarding of new BDS • Build regional C-level relationships across key client organizations • Drive consistent sales accountability and ensure team meets or exceeds sales objectives • Owns monthly sales reporting and analytics for the region • Develop and coach a high-performing sales team, lead by example • Design and implement regional sales and marketing campaigns in line with national strategies • Drive a customer success culture with a focus on increasing share of wallet and expanding client relationships • Maintain a deep understanding of market conditions, trends, economic factors, and competition within the region, leveraging your awareness to guide sales strategy • Conduct quarterly regional reviews with a focus on performance analytics and strategic highlights • Advocate and coach the use of the Polygon Sales Model throughout the team Job Qualifications: • 10–15 years of progressive sales experience with a strong track record of exceeding sales goals • 5–10 years of successful experience leading and developing sales teams • Minimum 5 years experience in application engineering or technical sales • Proven expertise in developing and executing sales strategies focused on both growth and efficiency • Strong capability in building and managing a robust sales pipeline • Demonstrated success in engaging and managing C-level relationships Docusign Envelope ID: 3F9D7AEB-38E3-406F-903D-5BF5DCE3C0E1 • Skilled in proposal development and solution-based selling • Experienced in accurate sales forecasting and planning • Comfortable leading decentralized sales teams in dynamic environments • Excellent communication, coaching, and interpersonal skills • Willingness to travel extensively throughout the assigned region and to corporate meetings as needed • Strong references from former clients and employers Demonstration of the Polygon Values: • Integrity • Excellence • Empathy Compensation: $100-125K Base + commissions, OTE $200-$220K/year at plan.
ABOUT THE ROLE: We are seeking a trans-formative leader—a true benchmark in customer success—whose vision, achievements, and relentless pursuit of excellence have set them apart as the best in every role. As we expand our impact worldwide, we need someone who will inspire our team and clients, deliver measurable business outcomes, and shape the future of customer success at Crisalix. This role requires a leader who is obsessively focused on measuring, managing, and improving every aspect of individual performance—using robust data analytics and optimized control processes to ensure Customer Success delivers unparalleled business impact. OUR IDEAL CANDIDATE WOULD HAVE: Your Mission You are accountable for retention, expansion, and recurring revenue growth across Crisalix’s customer base. Your primary objectives are to: * Drive predictable renewal, upsell, and cross-sell revenue. * Ensure every client delivers measurable ROI and business growth. * Build a high-performing Customer Success organization with strong commercial discipline. * Partner closely with Sales to align forecasting, pipeline, and growth strategy. You will embed a data-driven, performance-focused culture where customer success and revenue growth go hand in hand. Revenue & Expansion Leadership You will: * Own renewal, upsell, and expansion revenue targets. * Build and manage a scalable post-sales revenue pipeline. * Lead strategic renewal and expansion negotiations. * Partner with Sales leadership on forecasting and revenue planning. * Personally close key account expansion and renewal deals. * Grow Clients: Partner with each clinic to actively drive their business development and revenue growth—not just platform usage, but real, measurable improvements in their performance and bottom line. * Maximize Client ROI: Personally and through your team, ensure every client extracts maximum value from our solutions, relentlessly focused on tangible results and business success. * Grow Accounts: Proactively identify opportunities for upsell, cross-sell, and upgrades, always rooted in delivering genuine value and new business outcomes for clients. * Optimize Churn and Renewals: Build strong relationships, proactively manage client health, and ensure every client’s objectives are met—making renewal the natural next step and keeping retention at industry-leading levels. * Lead by Example: Handle accounts directly to showcase best practices, set high standards, and continuously improve processes. * Drive CRM & Tool Innovation: Collaborate closely with the development team to adapt and improve the CRM and related client-facing tools, ensuring the Customer Success team has best-in-class technology for analytics, automation, and client insights. Key Responsibilities Strategic Leadership * Own post-sales revenue performance, including renewals, expansion, and account growth. * Define and execute the company-wide Customer Success strategy, directly supporting Crisalix’s retention, expansion, and growth objectives—including measurable growth for every clinic. * Own all Customer Success metrics—client ROI, clinic growth, adoption, retention, NPS, revenue expansion, customer satisfaction, and time-to-value. * You leave no customer behind—dedicating relentless effort to ensure every client’s success, unlocking unlimited upsell and cross-sell opportunities through exceptional service and partnership * Lead onboarding and ongoing training for clients, setting new standards and best practices. Driving Client Value & Clinic Growth * Personally manage select key accounts and clinics to demonstrate excellence, identify new value opportunities, and set best practices. * Ensure every client and clinic realizes and understands tangible business results, with regular reporting on ROI, business growth, and key metrics. * Proactively identify and drive upsell, cross-sell, and upgrade opportunities—always rooted in genuine value creation and real business impact for clinics. CRM & Technology Innovation * Collaborate proactively with development and IT teams to adapt, enhance, and automate the CRM and client-facing tools—enabling robust data-driven insights, streamlined processes, and seamless customer management. * Continuously optimize and automate Customer Success operations using AI, advanced analytics, and workflow automation—enabling real-time performance tracking, early issue detection, and precision control over team deliverables and client engagement. * Implement scalable processes to ensure consistent, high-quality service as the company grows. * AI-driven analytics and automation to optimize Customer Success operations. Voice of the Customer * Systematically collect, analyze, and communicate client feedback internally to guide product, sales, and marketing improvements. * Develop structured feedback loops and customer success stories to support Crisalix’s commercial and product efforts. Cross-functional Collaboration * Work closely with Sales, Product, and Marketing to ensure a seamless, high-impact customer journey and maximize customer lifetime value. * Co-develop strategies with Sales for revenue expansion, customer engagement, and measurable clinic business growth. Executive Reporting * Prepare and deliver regular performance reports and strategic recommendations to the executive team, highlighting key successes, risks, and opportunities. Success in This Role Looks Like * Every client measures and recognizes both the business impact and ROI of Crisalix, as well as the real growth of their clinic. * A data-centric Customer Success culture where individual and team performance are continuously measured, benchmarked, and elevated through clear, actionable insights. * Best-in-class control and management of Customer Success operations that balances focus, efficiency, and high-quality client service delivery. * Regular introduction of innovative standards and optimized processes that push the team’s capabilities and client results beyond industry norms. * Clinics thrive and expand, supported by your transformative leadership and the value delivered by Crisalix. * Churn and renewals are actively optimized; retention is industry-leading, and renewals, upsells, cross-sells, and upgrades are continually increasing. * The CRM and all CS tools are best-in-class, continually evolving to support clients. * Internal teams are aligned around customer value, clinic growth, and innovation. * Crisalix is recognized for delivering unmatched client and clinic success in the aesthetic medicine industry. WE ALSO VALUE VERY POSITIVELY: About You * Proven experience owning post-sales revenue and expansion targets in B2B SaaS or similar sectors. * Strong track record managing account with commercial KPIs. * Experienced in leading renewals, upsell, and complex account negotiations. * You are the benchmark: You have been the top performer everywhere you’ve worked—setting the standard for what excellence looks like in Customer Success and business growth. * Transformative Leader: Your vision, innovation, and results have redefined customer success in every organization you’ve joined. * Proven Results: You have a standout record leading Customer Success or consulting sales functions in SaaS, medtech, or similar B2B sectors—always delivering high client satisfaction, retention, and account growth. * Clinic/Client Growth Focus: You’ve demonstrated success in helping B2B clients grow their own business through strategic support and value creation. * Upsell & Cross-Sell Champion: You consistently generate revenue expansion by uncovering client needs and creating new value. * Analytical & Data-Driven: Proficient with numbers, you not only track KPIs but transform complex data into clear, actionable strategies for team and client success, constantly raising the bar through metrics-driven improvements. * CRM & Tech-Savvy: Experienced collaborating with development/IT to improve tools and workflows; adept at leveraging the latest technology and automation to scale impact. * Specialised Software Onboarding Expertise: Proven experience onboarding clients using specialised third-party software (not just native platform onboarding), including guiding complex technical setups, integrations, and workflow adoption across diverse client environments. * Relentless Improver: You thrive on continuously challenging the status quo, creating new standards of excellence, and inspiring your team to surpass goals through smart, data-backed leadership. * Process & Performance Optimizer: Expert at designing and implementing systems that provide laser-focused control and oversight of team workflows, ensuring maximum efficiency and impact. * Inspirational Leader: Strong experience building, developing, and motivating high-performing teams. * Customer Advocate: Deeply committed to understanding and amplifying the client’s voice within the company. * Exceptional Communicator: Persuasive and clear, able to engage executive clients and inspire internal teams. * Languages: Fluent English required; AS WELL AS Portuguese OR Spanish AND other languages a strong plus. * Driven & Independent: Tireless, solutions-oriented, and always raising the bar by example. As part of your application, please include a short video (60–90 seconds) introducing yourself, your background, and why you believe you’re the right fit to lead Customer Success at Crisalix. Why Crisalix * Lead a critical, revenue-driving function * Work with a fast-growing international team * Direct impact on client and clinic growth * Flexible location and competitive package * Clear path to senior leadership This role sits at the intersection of Customer Success, Account Management, and Revenue Leadership. Compensation The final package will reflect the candidate’s level, leadership track record, and ability to own revenue outcomes. Application If you wish to stand out then please include a short video (60–90 seconds) introducing yourself, your background, and why you believe you are the right fit for this role jay.hague@crisalix.com
HEY DU :) Du denkst nicht in Kampagnen, sondern in Systemen. Du weißt genau, welchen Traffic welcher Funnel braucht, und du kannst erklären, warum er funktioniert oder eben nicht, und zwar in Zahlen. Dann suchen wir genau dich: eine:n Performance Marketing Lead für unser Shopify Apps-Team, der unser Performance-Marketing von Grund auf strukturiert, skaliert und operativ verantwortet. DEINE MISSION * Du baust unser Performance-Marketing auf und steuerst alle relevanten Paid-Kanäle eigenverantwortlich: Google Ads, Shopify Ads, LinkedIn Ads und Content-Marketing * Lead-Generierung und MQL-Konvertierung sind dein primäres Ziel: Du bringst qualifizierten Traffic auf unsere App-Listings und konvertierst ihn in Installs * Du etablierst einen reifen, transparenten Marketing-Prozess mit klaren KPIs, Reporting-Strukturen und Ownership, die du an andere übergeben kannst * Du arbeitest wissenschaftlich-experimentell: Hypothesen formulieren, testen, messen, iterieren. Kein Bauchgefühl, keine losen Ideen * Du unterstützt Product und Customer Success bei Cross-/Upselling-Kampagnen und Feature-Release-Kampagnen * Perspektivisch baust du ein kleines Marketing-Team auf und übernimmst Führungsverantwortung (Zeithorizont: 1–2 Jahre) DAS BRINGST DU MIT: Unsere Must-haves * 4–7 Jahre Berufserfahrung im Performance-Marketing, mit nachweislicher Verantwortung für mehrere Paid-Kanäle * Process Management – du hast Marketingprozesse aufgebaut, dokumentiert und erfolgreich übertragen. Das muss im CV erkennbar sein * Klare Bindung an kommerzielle Ziele: du arbeitest KPI-getrieben und sprichst in Zahlen (Traffic-Volumen, CPL, Conversion Rates, ROAS...) * Stark quantitative, datengetriebene Denkweise, die sich in deiner täglichen Arbeit zeigt * Fließendes Deutsch Nice-to-haves * Erfahrung im App-Ökosystem: Micro-SaaS, B2B-Apps oder Shopify-Umfeld * Kenntnisse in Customer Marketing und/oder Product Marketing * Erste Führungserfahrung oder nachweisbares Potenzial zur Teamleitung WAS BIETEN WIR DIR? * Direkter Impact ab Tag 1: Du gestaltest das Marketing bei Eshop Guide von Grund auf. Keine Politik, keine starren Strukturen, volle Ownership * Sei Teil etwas Großem: Als eine führende Shopify-Agentur in Deutschland verfolgen wir das Ziel, ein verlässlicher Partner und Arbeitgeber zu sein. Wir unterstützen dich dabei, effizient zu arbeiten und fördern eine gesunde Arbeitsweise * Unbegrenzte Entwicklungsmöglichkeiten: Bei uns bist du mehr als nur ein „Rädchen im Getriebe". Du hast die Chance, kontinuierlich zu lernen, Neues auszuprobieren und dich weiterzuentwickeln, während dein Team immer hinter dir steht * Echte Werte und Authentizität: Wir schätzen Kommunikation, Empathie und Entwicklung. Bei uns findest du eine inklusive Kultur, die Diversität fördert * Benefits wie Jobrad und -ticket, vermögenswirksame Leistungen, betriebliche Altersvorsorge, Urban Sports-Mitgliedschaft, Mental Health Plattform und noch mehr!