Sr. Revenue Operations Business Analyst

We offer a hybrid work environment. Most US-based positions can

also ​be ​performed

remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our

Mission:​

Who We

Are: ​

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching

technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web,

and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on

iOS & Android.

This Senior Revenue Operations Business Analyst plays a key role

in advancing the Revenue Operations team’s goal of transforming how internal teams leverage systems at ZipRecruiter. This role

provides thought leadership and applies industry best practices to the Salesforce platform.

This role works to understand

business needs, capture project requirements, and collaborate with stakeholders to support the development and implementation of

enablement technology. It is a hands-on role requiring a deep understanding of Salesforce combined with the ability to leverage

data for practical business insights.

This role operates between Product Owners and Technical Product Managers, supporting

sprint status reporting, including Jira dashboard creation, updating, and monitoring, and contributing to Salesforce-related work

tied to committed user stories.

• Facilitate meetings to understand business pain

points, synthesize discussions, and communicate decisions and action items with clear objectives and success measures

• Partner with business process experts to write business requirements and create process flows to translate into functional

system design

• Conduct gap analysis to provide recommendations, analytical insights, and process improvements through

system automation

• Lead system-related projects tied to Sales Enablement technology, including end-to-end implementation

and planning

• Organize and facilitate Agile ceremonies including standups, sprint planning, retrospectives, demos, and

release planning

• Partner with stakeholders to deliver solutions that improve user experience and reduce cost and time

impact

• Provide functional, technical, and system design documentation and support testing of Salesforce enhancements

• Develop reports and dashboards, audit data integrity, and support backlog management including user story creation and

prioritization

Quarterly trips to Santa Monica or Tempe Arizona for

strategic conversations may be required

• Bachelor’s degree in a

related field

• 5+ years of Revenue Operations, Sales Operations, or related experience
• 3+ years of Salesforce

platform experience, including configuration, Sales Cloud, Service Cloud, and reporting/dashboarding (certifications

required)​

• Strong leadership and cross-functional collaboration skills across business and technical teams

• Experience with Scrum/Agile methodologies and tools such as Jira
• Strong analytical and problem-solving skills with a

focus on process improvement

• Experience supporting

high-growth environments

• Advanced Salesforce experience (e.g., Flow, automation, integrations, or CPQ)

• Experience partnering with Product and Engineering teams
• Familiarity with BI or data tools such as SQL or

Tableau

• Experience leading system implementations or transformation initiatives

As part of our team

you’ll enjoy:​

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid

Time Off

• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

The US base pay range for this full-time position is $110,000-$127,500. Our pay ranges are determined by

role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire

salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related

knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of

a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and

provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex,

national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: ​For information about ZipRecruiter's collection and processing of job

applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice