Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our

millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding

us every step of the way. Join us to invest in yourself, your career, and the financial world.

THE ROLE:

We are seeking a Cybersecurity Incident Commander to join SoFi’s Cyber Defense program and lead incident command efforts across

the organization. This role will serve as a central driver for security incident response, ensuring effective management of

day-to-day incidents as well as large-scale, high-impact cybersecurity events.

The SOC team is responsible for monitoring, analyzing, and responding to security events across SoFi’s infrastructure and

applications. As a dedicated incident response resource within Cyber Defense, you will coordinate cross-functional response

efforts, maintain incident command structure during active events, and ensure consistent communication, documentation, and

resolution tracking.

This is a highly visible role that partners closely with SOC Analysts, Threat Research, Offensive Security, Tools Automation &

Operations (TAO), Engineering, IT, Legal, Risk, Executive team, and other stakeholders to drive timely containment, eradication,

and recovery. The ideal candidate thrives in fast-paced environments, brings structure to ambiguity, has exceptional communication

skills, and can effectively drive complex incidents from detection through post-incident review.

WHAT YOU’LL DO:

Serve as the primary Security Incident Commander for security incidents identified by the SOC.

Lead and manage the end-to-end lifecycle of security incidents, including triage validation, containment, eradication,

recovery, and closure.

Establish and maintain incident command during high-severity or large-scale incidents.

Drive cross-functional collaboration and decision making across technical and business teams to ensure timely and effective

response.

Facilitate incident communication, coordinate response resources, and maintain clear situational awareness for all engaged.

Ensure consistent documentation of incident timelines, impact assessments, decisions, evidence chain of custody, and actions

taken.

Develop and maintain incident severity classifications and escalation criteria that are aligned with organizational and

business needs and expectations.

Provide executive-ready status updates and summaries during major incidents.

Coordinate post-incident reviews, including root cause analysis, lessons learned, and tracking of remediation actions.

Identify and facilitate opportunities to improve incident response processes, playbooks, and communication workflows.

Partner with SOC leadership to enhance incident metrics, reporting, and operational maturity.

Organize and participate in tabletop exercises, simulations, and readiness activities to improve Cyber Defense and SOC response

capabilities.

WHAT YOU’LL NEED:

3–7+ years of experience in cybersecurity operations, incident response, or SOC environments.

Direct experience coordinating or leading security incident response efforts in enterprise environments.

Strong understanding of the incident response lifecycle and frameworks (e.g., NIST 800-61).

Experience handling high-severity incidents such as ransomware, business email compromise, insider threats, cloud compromise,

or data exfiltration events.

Ability to interpret technical findings and translate them into clear, actionable updates for both technical and non-technical

stakeholders.

Excellent written and verbal communication skills, especially in high-pressure situations.

Strong organizational skills with the ability to manage multiple concurrent incidents.

Experience facilitating cross-functional communication across various media channels and driving accountability during live

incidents.

Ability to operate independently while collaborating effectively across distributed teams.

NICE TO HAVE:

Experience in a formal CSIRT or Incident Commander role.

Working knowledge of security technologies such as SIEM, EDR, email security, IAM, cloud security controls, and network

monitoring tools.

Knowledge of regulatory and compliance considerations (e.g., financial services, PCI, SOX, GLBA).

Experience directing or conducting digital forensics or deep technical investigations.

Familiarity with cloud-native security incident response (AWS, GCP, or Azure).

Exposure to MITRE ATT&CK framework and threat intelligence integration.

Relevant certifications such as GCIA, GCIH, GCED, CISSP, CISM, or similar.

Experience developing or maintaining incident response playbooks and runbooks.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the

candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR,

RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS,

BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY,

AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL

ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL

LAW.

THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS.

PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND

CONVICTION RECORDS.

NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS

SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH

PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET

YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM.

DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open

roles.

Roll

Cybersecurity Incident Commander

Kategori

Information Security

Plats

Seattle; CA - San Francisco

Publicerad

15 juli

Sista ansökningsdag

16 augusti

Taggar för det här jobbet

Information Security

Liknande jobb

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Administration

Director of Observability

Unknown Employer

Encino Building #2, 5707 Southwest Parkway, Austin, Texas, United States of America•Publicerad: 18 juli•Sista ansökan: 17 aug.

Lead with Purpose. Partner with Impact. We are seeking a Director of Observability to stand up a brand-new observability and reliability practice from the ground up at Kestra Holdings. This is a working leadership role — the Director will be expected to be hands-on in the early phase: selecting and configuring tooling, writing instrumentation standards, building the first dashboards and alerting pipelines, and personally running incident command for major events while the team and platform mature. This is a newly created leadership role reporting directly to the Head of IT Infrastructure & Cybersecurity. The Director will start with two direct reports — a to be hired Senior Observability Architect (India-based) and a future US-based Observability/Reliability Engineer — and will be expected to scale the team over time as the practice and service catalog grow. 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Remote - USA; San Jose•Publicerad: 14 juli•Sista ansökan: 16 aug.

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The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $102,400—$128,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. 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All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Administration