Senior Infrastructure Engineer

PERSONS IN THESE ROLES ARE EXPECTED TO WORK FROM OUR OFFICES IN SEATTLE. ON-SITE REQUIREMENTS VARY BASED ON POSITION AND TEAM. IF YOU HAVE QUESTIONS ABOUT ON-SITE WORK ARRANGEMENTS FOR THIS ROLE, PLEASE ASK YOUR RECRUITER. OUR BASE SALARY RANGE IS $126,000 - $189,000 AND IN ADDITION WE HAVE GENEROUS BONUS PLANS TO PROVIDE A COMPETITIVE COMPENSATION PACKAGE. WHO WE ARE: We are a small engineering team at the Allen Institute for AI working on AI for the Planet. We're working on maritime conservation, food security, disaster resilience, and climate solutions with some of the most impactful organizations on the planet. We work very closely alongside a ML research team and our Product & Partnerships teams, focused on building products that support our environmental and high-impact users. Today, our team works on two products: Skylight uses AI to detect illegal, unreported, and unregulated fishing in real time. Governments, enforcement agencies, and conservation organizations in 95+ countries use it to protect their waters. Our advanced AI-powered platform delivers real-time vessel detections and actionable insights that empower enforcement agencies globally to protect marine ecosystems. Read more at https://allenai.org/skylight [https://allenai.org/skylight].  OlmoEarth is an open, end-to-end platform built around our family of foundation models for Earth observation. The OlmoEarth Platform enables our users to create custom fine-tuned models to detect and classify novel geospatial features. The platform handles the full loop: imagery acquisition from Sentinel-1, Sentinel-2, and Landsat; annotation; distributed training and inference; and a viewer so the outputs are usable by people who aren't ML experts. Partners today include NASA JPL (wildfire risk), IFPRI (crop mapping in Kenya), Global Mangrove Watch, and the Amazon Conservation Alliance. Read more at https://allenai.org/olmoearth [https://allenai.org/olmoearth].  If you're the kind of engineer who gets energized by building technology that helps protect oceans, forests, and the climate, who wants to move fast, work across disciplines, and see your code have real-world impact, this is for you. WHAT WE BELIEVE: The mission is the point. We're building AI for the planet: environmental conservation, food security, climate. If it’s important to you to work on problems with a positive impact on our planet and the world, you’re in the right place.  The engineer closest to the user makes the best decisions. We put weight on talking to users, sitting with partnerships, and working side by side with researchers. You can't ship the right thing if you don't understand who you're shipping it for. This engineering team travels regularly to meet with users.  Iterate small. Our users are tackling huge problems: illegal fishing, food security, climate resilience. They need tools that genuinely help. We believe the fastest way to build those tools is to design and build alongside them as partners: ship something functional, learn from how they use it, and iterate from there. Keeping users in the loop is how we build a better product, faster. We ship high-quality code quickly, and we learn fast from mistakes. We hold a high bar for what we put into production, but we also move with urgency. When something breaks, we focus on understanding the system, not blaming individuals. Failures are signals that help us strengthen the layers that protect our users. In-person matters. A lot of the best work on this team happens in unscheduled hallway conversations between engineering, research, and partnerships. We're in the office most days because that's where the team is at its best. We hire for curiosity. The technologies we use will change over the years, and the engineers who do well here are the ones who enjoy learning new things, not the ones who've memorized a particular toolkit. Ideas get better when they're challenged. We make decisions by talking them through - asking questions, pushing back when something doesn't quite add up, and being open to changing our minds. Everyone here is still learning, and we like it that way. WHO YOU ARE:  We're looking for a strong builder. Someone with deep experience shipping high-quality, scalable, full-stack products that integrate state-of-the-art ML models. Someone who wants to grow alongside a team working at the forefront of applied AI, on a product that exists to do good in the world. A great candidate is someone who thoughtfully reflects on our internal processes and is comfortable pushing for change. Required Qualifications: * 5+ years of professional software engineering experience in industry. Internships, graduate school, and research positions are valuable but do not count toward this. * Experience working as a generalist software engineer across multiple parts of the stack and product lifecycle. Strong foundations in web applications, data pipelines, distributed systems, and modern cloud tooling. The specific frameworks matter less than demonstrated ability to pick up new technologies as the field evolves. * You're using modern AI tooling (e.g. Claude Code, agentic workflows) to move faster and rethink how engineering gets done. * A track record of taking software products end to end. Shaping requirements, designing architecture, shipping to external users, and continuing to develop them over time based on user feedback. * Ownership overproduction systems. Including taking on-call rotations, troubleshooting production issues, and digging into logs, metrics, and code to develop real, actionable insight when something needs attention. * You write clear technical plans, give and receive feedback well, constantly prioritize, and can guide stakeholders through the details. PREFERRED QUALIFICATIONS: * Experience at small or growth-stage companies, where you own outcomes end to end without heavy process scaffolding. * Hands-on experience integrating machine learning models into production systems: deployment, monitoring, scaling real-time inference, and iteration. You collaborated directly with researchers to bring models out of a research context, and you built user-facing applications where AI outputs need to be communicated clearly to non-technical users.  * You're opinionated about software engineering practice: coding patterns, breaking down work, code review, testing, build systems. You bring that judgment to the team while staying open to other perspectives. * A demonstrated track record of technical depth and self-directed learning - for example: open-source contributions, technical writing, conference talks, sustained side projects. * Open to occasional international travel to meet directly with the people using what we build. PROJECTS WE’RE EXCITED ABOUT: To give you a better idea of the kinds of projects we work on, here are some examples of our current and past  projects: * Automated model development: We're building the OlmoEarth Platform [https://allenai.org/olmoearth] to enable users to go from raw tabular data to a fine-tuned, evaluated, production-ready computer vision model, without needing an ML engineer. The underlying infrastructure allows us to run jobs across thousands of parallel GPUs and terabytes of satellite imagery - covering continent-sized areas for fractions of a penny per square kilometer. We're also pushing into agentic approaches: agents that help with dataset discovery, preparation, and augmentation, and agents that explore model configurations and architectures to find the right setup for a given use case. * Deploy multi-tenant agents: We are building a multi-tenant agent-orchestration platform to power Skylight's next generation of AI products - starting with Shippy, our maritime-domain-awareness agent. Every end user gets their own isolated sandbox: a per-user container stack with persistent GCS-backed state, a conversation history, and a hardened network boundary where the agent runtime can run free, in a secure environment. This platform will allow us to launch agentic-powered products without re-inventing the wheel every time.  * Sentinel-2 vessel detections: We use the Sentinel-2 Satellites [https://www.esa.int/Applications/Observing_the_Earth/Copernicus/Sentinel-2] from the European Space Agency to detect locations of vessels globally in near-real-time. Our data-pipelines download imagery as soon as it’s available and run our state-of-the-art computer vision models to detect vessels and make these observations available to our users, typically in under 4 hours from an image being taken. You can read more about this project in our blog post here [https://www.skylight.global/news/sentinel-2-now-available-in-skylight]. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. * Must be able to remain in a stationary position for long periods of time.  * The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.  * The ability to observe details at close range. * Can work under deadlines. A LITTLE MORE ABOUT AI2: Ai2 is a Seattle based non-profit AI research institute founded in 2014 by the late Paul Allen. Our mission is building breakthrough AI to solve the world’s biggest problems. We develop foundational AI research and innovation to deliver real-world impact through large-scale open models, data, robotics, conservation, and beyond. In addition to Ai2’s core mission, we also aim to contribute to humanity through our treatment of each member of the Ai2 Team. Some highlights are: * We are a learning organization – because everything Ai2 does is ground-breaking, we are learning every day. Similarly, through weekly Ai2 Academy lectures, a wide variety of world-class AI experts as guest speakers, and our commitment to your personal on-going education, Ai2 is a place where you will have opportunities to continue learning alongside your coworkers.  * We value diversity - We seek to hire, support, and promote people from all genders, ethnicities, and all levels of experience regardless of age. We particularly encourage applications from women, non-binary individuals, people of color, members of the LGBTQA+ community, and people with disabilities of any kind.  * We value inclusion - We understand the value that people's individual experiences and perspectives can bring to an organization, and we are building a culture in which all voices are heard, respected and considered. * We emphasize a healthy work/life balance – we believe our team members are happiest and most productive when their work/life balance is optimized. While we value powerful research results which drive our mission forward, we also value dinner with family, weekend time, and vacation time. We offer generous paid vacation and sick leave as well as family leave. * We are collaborative and transparent – we consider ourselves a team, all moving with a common purpose. We are quick to cheer our successes, and even quicker to share and jointly problem solve our failures. * We are in Seattle – and our office is on the water! We have mountains, we have lakes, we have four seasons, we bike to work, we have a vibrant theater scene, and we have so much else. We even have kayaks for you to paddle right outside our front door. We welcome interest from applicants from outside of the United States. * We are friendly– chances are you will like every one of the 200+ (and growing) people who work here. We do.  Ai2 is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You may view the related Know Your Rights [https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf] compliance poster and the Pay Transparency Nondiscrimination Provision [https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf] by clicking on their corresponding links.  This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. We are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at recruiting@allenai.org. [recruiting@allenai.org] Benefits:  * Team members and their families are covered by medical, dental, vision, and an employee assistance program. * Team members are able to enroll in our health savings account plan, our healthcare reimbursement arrangement plan, and our health care and dependent care flexible spending account plans. * Team members are able to enroll in our company’s 401k plan. * Team members will receive $125 per month to assist with commuting or internet expenses and will also receive $200 per month for fitness and wellbeing expenses. * Team members will also receive up to ten sick days per year, up to seven personal days per year, up to 20 vacation days per year and twelve paid holidays throughout the calendar year. * Team members will be able to receive annual bonuses and can participate in the long-term incentive plan.         Note: This job description in no way states or implies that these are the only duties to be performed by the team members(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the team member(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Gradial is the marketing operations system of work that helps marketers and creatives move from idea to execution faster. Our platform orchestrates across martech stacks, workflows, and people to automate marketing execution, cutting execution time, so marketers focus on the work only humans can do: shaping brands, understanding customers, and creating the work that moves people. Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here. The Role  We’re hiring a Senior Forward Deployed Engineer to lead implementations of our AI platform directly with customers. This role is ideal for an experienced technically fluent builder who thrives at the intersection of engineering and problem solving; someone who wants to be hands-on with code while shaping how some of the world’s most recognizable brands modernize their content operations. As a Senior FDE, you’ll own full-stack development for enterprise deployments, working side-by-side with customers to map complex workflows into scalable generative systems. You’ll move between discovery, prototyping, implementation, and post-launch optimization - translating real-world pain points into elegant technical solutions. What You'll Own * Lead technical discovery and implementation for new enterprise customers, translating nuanced business processes into robust AI-native solutions. * Build, deploy and optimize features that integrate customer systems with Gradial’s LLM driven platform. * Develop reusable tools, adapters and configuration layers to support scalable enterprise onboarding. * Collaborate with customer stakeholders (mainly within marketing, operations and engineering) to define requirements, surface edge cases and iterate in real time. * Work closely with Gradial’s product and engineer teams to incorporate learnings from the field into our core roadmap. * Contribute to internal technical documentation and implementation playbooks that accelerate future deployments. * Own performance, reliability and maintainability for the solutions you ship, from backend architecture to customer UX. What We're Looking For * 5+ years of software engineering or technical implementation experience, ideally in customer-facing contexts. * Experienced in programming languages such as TypeScript or similar, with a strong understanding of APIs and systems integration. * Ability to rapidly understand unfamiliar enterprise software architectures (CMS, DAM, workflow tools) and build integration paths. * Excellent communication skills. Confident translating for both technical and non-technical stakeholders. * High ownership mindset with comfort operating independently, navigating ambiguity. * Demonstrated experience working with enterprise customers; particularly in content, marketing or digital operations. * Experience with LLMs, generative AI pipelines and agent-style automation frameworks. * Willingness to travel occasionally (<10%) for customer discovery, deployment and relationship building. Compensation  The salary range for this position is $130,000 – $210,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.  WHAT WE OFFER * Competitive salary and meaningful equity * Comprehensive health, dental and vision coverage * Fast-paced environment with flexibility and ownership * Real impact, zero bureaucracy * A front-row seat to building category-defining AI infrastructure YOU'LL THRIVE HERE IF YOU... * Learn quickly, actively seek out new challenges, and regularly reconsider “how it’s always been done.” * Have an innate drive for being 1% better than the day before, building towards greatness. * Embrace AI as a core tool for problem-solving, innovation, and scale. * Show customer-obsession (internal or external), high ownership/accountability, and bias for action. * Communicate clearly, directly, with curiosity, and assuming good intentions. * Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo. AI LITERACY & INTERVIEWING TOOLS As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI. Gradial is dedicated to creating an environment where diverse perspectives are valued and all team members can grow. We offer competitive compensation, equity, flexible work hours, comprehensive benefits, and a collaborative culture focused on learning and impact.