Senior Product Owner (Product Launch Team)

Head of Product - Casino

Delasport

About Us:   Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart. Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.   About the Team:   At Delasport, you’ll work with a diverse and talented group of professionals who are passionate about redefining the iGaming experience. Your team will be dynamic, supportive, and dedicated to driving innovation, ensuring you have the resources and collaboration needed to excel. We are looking for an experienced and strategic Head of Product Casino to manage and mentor our team of Product Owners, ensuring alignment between casino product strategies and business objectives. In this senior leadership role, you will define the overall casino product vision, drive key initiatives across our casino offering, and collaborate closely with stakeholders to deliver engaging, data-driven, and commercially successful player experiences.   How You’ll Make an Impact: * Manage, mentor, and develop a high-performing team of Product Owners, fostering a culture of innovation, ownership, and accountability. * Define and execute the casino product vision and strategy, ensuring alignment with business goals, market trends, and player needs. * Own the evolution of Delasport’s casino offering, including game portfolio strategy, player engagement initiatives, promotional mechanics, and product enhancements. * Drive the optimization of key casino KPIs, including player retention, engagement, conversion, GGR, NGR, and lifetime value. * Collaborate closely with Commercial, CRM, Operations, Compliance, Data, and Engineering teams to deliver best-in-class casino experiences. * Manage relationships with casino internal stakeholders, ensuring an excellent and differentiated product offering. * Leverage market research, competitive analysis, customer insights, and performance data to identify growth opportunities and inform strategic choices. * Monitor product performance, analyze key metrics, and drive continuous improvement across the casino vertical. * Ensure efficient resource allocation and strategic planning to maximize business impact and operational effectiveness. * Advocate for best practices in product management, player-centric design, responsible gaming, and agile product development. Who You Are: * Proven experience mentoring product teams within the iGaming industry, with significant exposure to online casino products. * Strong management and mentoring skills, with the ability to inspire, develop, and scale high-performing product teams. * Deep understanding of the online casino ecosystem, including game providers, aggregation platforms, player behavior, promotional tools, and regulatory considerations. * Demonstrated success in defining and executing product strategies that drive player engagement, retention, and revenue growth. * Excellent stakeholder management and communication skills, capable of influencing the right choices across all organizational levels. * Strong systematic and data-driven skills, with experience using KPIs and customer insights to improve product performance. * Deep understanding of Agile methodologies, product lifecycle management, roadmap planning, and prioritization frameworks. * Strategic thinker with the ability to balance commercial objectives, player experience, compliance requirements, and long-term product vision. * Experience working in a fast-paced, highly dynamic iGaming environment. * Familiarity with regulated gaming markets and responsible gaming principles is considered a strong advantage. What We Offer:   We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:  * Competitive Salary Package: We value your skills, dedication, and contributions  * Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired  * Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn  * Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active  * Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation  * Great Office Locations: Central office location in Sofia and Plovdiv  * Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day  Wait, there’s more:  * Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues  * Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world  * Massages at the Office: Weekly Free Recreational Massages to help relax during the workday  * Chess Lessons: Sharpen your strategic thinking and enjoy collaborative and fun chess sessions with colleagues  * Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League  * Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers.  * Office Library: Enjoy access to technical literature to expand your knowledge  Ready to Be Part of Something Big?  If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!  #LI-HYBRIDE

Senior DevOps Engineer (Product Launch Team)

Delasport

About Us:  Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.  Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.    About The Role:  As part of the Product Launch team, you will contribute to creating and scaling new products from the ground up. The team focuses on building solutions from zero to production, using modern technologies and scalable approaches before transitioning mature products to core teams.  You will work in a greenfield environment where you can influence architecture, technology choices, and development practices from day one. The team moves with focus and agility, driving each product phase forward and delivering meaningful value through every iteration.  It’s a build-from-scratch environment where ideas become impactful products through innovation, collaboration, and technical excellence.    How You’ll Make an Impact:  * Build and evolve CI/CD pipelines from the ground up, enabling rapid, reliable delivery of new products in the public cloud.  * Own the infrastructure lifecycle end-to-end - from initial architecture and provisioning to scaling and optimization - using automation-first principles.  * Design and operate cloud-native, distributed systems, leveraging Kubernetes to ensure resilience, scalability, and fast iteration as products grow.  * Set up and drive real-time data capabilities using Apache Kafka, enabling new products to process and react to business-critical data streams from day one.  * Establish consistent, scalable configuration management practices across services and environments, ensuring every new product starts with a solid foundation.  * Implement observability as a core feature - building logging, monitoring, and alerting systems that provide immediate insight and support rapid decision-making.  * Continuously improve delivery speed, system reliability, and developer experience, removing friction and enabling teams to move from idea to production with minimal overhead.  * Collaborate closely with product and engineering teams during early-stage builds, shaping infrastructure and platform decisions that directly impact product success.    Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to handle urgent issues as needed as per the On-call policy.    Who You Are:  * Technical Expertise: Proficient in Docker, Kubernetes, Terraform, Packer, and Ansible.  * CI/CD Knowledge: Solid understanding of CI/CD processes and tools, including Git, Jenkins, and Microsoft Teams.  * Apache Kafka Expertise: Proven experience with Apache Kafka, including cluster management, topic configuration, Kafka Connect, Schema Registry, and a strong understanding of data streaming concepts.  * Cloud Experience: Hands-on experience with Google Cloud.  * OS & Networking: Strong knowledge of Linux/UNIX operating systems and networking fundamentals.  * Scripting Skills: Skilled in Python and Bash scripting.  * Management Processes: Knowledge of Change Management and Release Management best practices.  * Problem-Solving: Strong ability to investigate, troubleshoot, and resolve technical issues with a proactive mindset.  * Team Qualities: Highly motivated, responsible, dynamic, and an effective team player.    What We Offer:  We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:  * Competitive Salary Package: We value your skills, dedication, and contributions  * Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired  * Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn  * Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active  * Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation  * Great Office Locations: Central office location in Sofia and Plovdiv  * Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day    Wait, there’s more:  * Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues  * Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world  * Massages at the Office: Weekly Free Recreational Massages to help relax during the workday  * Chess Lessons: Sharpen your strategic thinking and enjoy collaborative and fun chess sessions with colleagues  * Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League  * Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers.  * Office Library: Enjoy access to technical literature to expand your knowledge    Ready to Be Part of Something Big?  If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!  LI-HYBRID

Senior Applied AI Engineer

Delasport

About Us:  Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.  Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.  About The Role: We're building Delasport's Enterprise AI Platform - a secure platform that enables engineering and business teams to automate work with AI at scale. As a Senior Applied AI Engineer, you'll design and build production-ready AI capabilities including LLM agents, RAG systems, secure integrations, automation pipelines, evaluation frameworks, and AI infrastructure. You'll own projects end-to-end - from solution design through implementation, testing, deployment, and continuous improvement. Why This Role Is Exciting: * Build foundational AI capabilities that will be used across the company. * Work on production AI systems rather than isolated proof-of-concepts. * Partner with both technical and business teams to deliver measurable impact. * Explore emerging AI technologies and turn promising ideas into practical solutions. * Take on the challenge of shaping platform standards and architecture decisions. How You'll Make an Impact: * Build and integrate AI-powered workflows, automation systems, and LLM-based agents for engineering, operations, support, and knowledge management. * Design multi-agent workflows and securely connect AI agents to internal APIs, databases, monitoring platforms, ticketing tools, and CI/CD systems. * Develop RAG solutions, knowledge pipelines, intelligent search, and documentation-driven workflows. * Improve the quality and reliability of production AI systems through evaluation frameworks, observability, LLMOps best practices, and performance optimization. * Contribute to standards for agent development, prompt design, workflow design, guardrails, and production readiness. * Research emerging AI technologies, run proof-of-concepts, and turn promising ideas into scalable platform capabilities. Core Engineering Expectations: * Strong Python engineering skills with experience building clean, maintainable backend services, APIs, integrations, and automation solutions for production environments. * Experience designing resilient integration flows, including authentication, authorization, error handling, retries, rate limiting, and observability. * Strong testing practices, including unit, integration, regression, and evaluation testing, supported by CI/CD quality controls. * Solid understanding of Git workflows, code reviews, release management, and production support. * Sound engineering judgment and the ability to make decisive technical decisions around scalability, reliability, security, and cost. * Ability to clearly document architecture decisions, integration contracts, operational runbooks, and evaluation outcomes. What You'll Work With: You do not need hands-on experience with every technology listed below. We value strong engineering fundamentals, practical AI delivery experience, and the ability to learn quickly over matching every tool or framework. Core Areas Examples of Tools & Patterns AI Agents & Workflows AI Agent Platform, Hermes Agent, multi-agent and cross-agent workflows, Mixture of Agents patterns Secure Integrations MCP servers, AI gateways, internal APIs, ticketing systems, CI/CD, monitoring and operational platforms Knowledge & Retrieval RAG, embeddings, vector search, documentation pipelines, intelligent retrieval, context engineering LLMOps & Evaluation Langfuse-style tracing, prompt/version tracking, evaluations, guardrails, production monitoring Inference & Model Runtime Cloud-hosted models, local or self-hosted inference options such as Ollama, vLLM, llama.cpp, or similar tools Platform Infrastructure Docker, Kubernetes, GCP, OpenTelemetry, Grafana, Prometheus, OpenSearch    Who You Are: * Practical experience building AI-powered workflows, agents, automation solutions, or internal tools using LLMs and generative AI. * Strong software engineering fundamentals with experience building maintainable production systems, APIs, and secure integrations. * Experience delivering AI solutions for operations, support, knowledge management, engineering productivity, or workflow automation. * Understanding of multi-agent systems, RAG, embeddings, vector search, and modern LLMOps practices, including evaluation, monitoring, and guardrails. * Solid understanding of AI system trade-offs, including latency, scalability, reliability, model selection, and cost optimization. * Experience with Docker, Kubernetes, CI/CD, and cloud platforms; GCP is a plus. * Strong communication skills, with the ability to collaborate effectively across technical and non-technical teams. * Curious, collaborative, and confident tackling new challenges. Nice To Have: * Familiarity with MLOps platforms and workflows such as MLflow, Kubeflow, Airflow, SageMaker, or similar technologies. * Experience in Sportsbook, iGaming, fintech, or other high-scale platform environments. * Experience with Kubernetes-native AI automation frameworks or internal developer platform automation. * Experience with local models, self-hosted inference, edge AI, or hybrid model strategies. * Exposure to model benchmarking, red-teaming, AI safety testing, or governance practices. What We're Looking For: We're looking for a senior engineer who enjoys building practical AI systems that solve real engineering and business challenges. You may come from Applied AI, Backend Engineering, Platform Engineering, DevOps, SRE, Data Engineering, or Automation Engineering backgrounds. What matters most is strong engineering judgment, hands-on delivery experience, and the ability to build reliable AI-powered solutions. We do not expect candidates to be experts in every technology, framework, or pattern listed in this job description. If you have strong engineering fundamentals, practical AI experience, and a passion for solving complex problems, we'd love to hear from you. What We Offer:   We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:  * Competitive Salary Package: We value your skills, dedication, and contributions  * Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired  * Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn  * Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active  * Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation  * Great Office Locations: Central office location in Sofia and Plovdiv  * Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Table - perfect for recharging during the day  Wait, there’s more:  * Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues  * Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world  * Massages at the Office: Weekly Free Recreational Massages to help relax during the workday  * Chess Lessons: Sharpen your strategic thinking and enjoy collaborative and fun chess sessions with colleagues  * Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, taking part in the IT League  * Bulgarian Language Lessons: Classes designed to facilitate smoother communication for non-native speakers.  * Office Library: Enjoy access to technical literature to expand your knowledge  Ready to Be Part of Something Big?  If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you! #LI-HYBRID