Would you like to help shape the future of telecommunications and live media? Want to work hands-on with pioneering technology used by customers worldwide? Then keep reading.
Net Insight is a global technology leader powering large-scale live broadcast and media networks, connecting millions of viewers during the world’s biggest events. Since 2021, the company has been scaling a new Synchronization business powered by its patented Zyntai platform — already influencing the global 5G ecosystem.
We are now looking for a Senior Forward Deployed Engineer (FDE) to join the Customer Success Synchronization group. This is a highly independent, senior role where you work close to customers, product, and R&D — with real influence from customer need to production-ready solution.
Why Net Insight
World leader in media networks and resource optimization
Work with cutting-edge Cloud, Kubernetes, OpenShift, and AI technologies
Flat organization, strong teamwork, and open culture
Family-friendly workplace with flexible arrangements
Global customers and mission-critical real-world impact
Skilled, collaborative colleagues and unusually low turnover
As a Forward Deployed Engineer, you ensure that Net Insight’s cloud-native platforms are reliable, scalable, and secure in real production environments. The role sits at the intersection of DevOps, Infrastructure, Systems Engineering, and customer-facing engineering.
You act as a key technical bridge between complex customer Kubernetes/OpenShift environments and internal R&D teams. A central part of the role is taking a holistic, end-to-end systems perspective — tying together infrastructure, platform, deployment, and operations so everything works reliably in mission-critical scenarios.
You will design, deploy, and operate solutions, support customer onboarding, troubleshoot complex systems, and contribute directly to product development based on real customer feedback. The workload can be intense during onboarding phases, but the impact and learning opportunities are significant.
Design, deploy, and operate containerized applications in Kubernetes / OpenShift
Own production environments with focus on availability, performance, and security
Lead troubleshooting, root cause analysis, and technical investigations
Act as technical integrator across infrastructure, platform, and application layers
Collaborate with customers on architecture and high-level design
Work closely with R&D teams and contribute to product development
Create and maintain technical documentation
You enjoy working in complex environments and assembling many moving parts into stable, scalable systems. You are comfortable moving between hands-on engineering, customer discussions, and internal collaboration. You thrive in small, autonomous teams and enjoy learning, evolving, and sharing knowledge.
Technical experience includes
DevOps, Systems, Infrastructure, or SRE roles in Kubernetes/OpenShift environments
Operating mission-critical, cloud-native platforms and distributed systems
Strong Linux skills
Automation, Infrastructure as Code, and CI/CD pipelines
End-to-end systems thinking
Strong communication skills in both technical and non-technical contexts
Net Insight is a global leader in media networks, resource optimization, and streaming solutions. With 25+ years of experience, over 500 customers in 70+ countries rely on Net Insight for mission-critical media services. Net Insight is listed on Nasdaq Stockholm. Learn more at netinsight.net
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By working as an agency, the value to you as an employee is that we have a wide network of partner companies that we continuously ensure high-quality standards.
This recruitment is direct employment at Net Insight AB and all applications, questions, administration, and recruitment processes are managed by Pinetree AB.