Global Workforce Architecture & People Transformation Lead

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized than ever before. Learn more at geniussports.com    About the role: VP, Business Technology  Genius Sports is transforming how enterprise technology is built and experienced across the business. As VP, Business Technology, you will own the platforms and tools that power how our people work, every day. Reporting to the CIO, you will lead a team responsible for the business systems, collaboration platforms, AI and productivity tooling, end-user technology services, and the internal platform engineering capability that will underpin how automation is built and scaled across Genius Sports.  This is a hands-on engineering and leadership role. You will shape the strategy, own the vendor relationships, and drive the shift from a traditional IT function to a proactive platform engineering team that builds the automation infrastructure the business runs on. You bring real engineering depth alongside the commercial and stakeholder instincts the role demands.  Key Responsibilities  Own the Business Systems Portfolio  * Lead the strategy, roadmap, and day-to-day operations for Genius Sports' core business systems, including Salesforce, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365.  * Define the integration architecture between business systems and enterprise platforms, ensuring data flows cleanly between tools without creating operational debt.  * Manage vendor relationships in close partnership with Strategic Sourcing.  * Own the Workday integration layer, working with HR and Finance system owners to ensure data integrity and operational reliability across connected platforms. Position the team as a trusted integration partner as broader Workday ownership evolves.   Build and Own the Internal Platform Engineering Capability  * Architect and build the internal automation platform that will underpin how Genius Sports automates workflows, integrates systems, and delivers self-service capabilities across the business. This is not a buy-only function: you will be building.  * Own the IaC and DevOps practices for the Business Technology estate, using Terraform, CI/CD pipelines, and infrastructure-as-code standards to ensure platform environments are version-controlled, auditable, and scalable.  * Lead the design and deployment of agentic automation workflows, including integrations built on MCP Servers, AWS Bedrock, Zapier, and API-layer connectors that reduce manual process overhead across business functions.  * Partner with Engineering and Data teams to ensure the internal platform is built to the same standards as product engineering: proper source control, code review, deployment pipelines, and documentation.  * Drive the team’s evolution from reactive IT support to proactive platform engineering, embedding engineering culture, practices, and accountability into how the function operates.  Drive AI and Productivity Tooling Adoption  * Own the strategy and governance for enterprise AI and productivity tools, including Claude, ChatGPT, and Microsoft Copilot, ensuring deployment aligns with the company's AI governance framework.  * Work with the CIO and functional leads to evaluate, pilot, and scale AI tools that deliver measurable productivity gains across the business.  * Ensure tooling decisions follow the principle of right tool for the right job, with clear boundaries between governed stack platforms and generative AI use cases.  * Track adoption, usage, and ROI across the AI and productivity portfolio, providing regular reporting to ETS leadership.   Run Collaboration and Communication Platforms  * Own the operational health and strategic direction of Slack and Microsoft 365 (including Teams, SharePoint, and OneDrive), ensuring these platforms are performant, well-governed, and fit for a hybrid, global workforce.  * Partner with IT and Security to enforce appropriate data controls, retention policies, and access governance across collaboration tools.  * Drive adoption and best-practice usage of collaboration platforms, working with internal communications and people teams where relevant.  Oversee End-User Technology and IT Operations  * Own the end-user compute function: laptops, desktops, mobile devices, and the service desk experience that supports Genius Sports employees globally.  * Maintain accountability for office networks, on-site infrastructure, and the reliability of workplace technology across Genius Sports locations.  * Ensure Active Directory and identity and access management (IAM) platforms are well-governed, current, and aligned to security policy, working closely with Cybersecurity on access controls and lifecycle management.  * Set the bar for device management standards, endpoint configuration, and IT onboarding and offboarding processes, ensuring consistency and security across the estate.  Lead and Develop the Team  * Build and lead a high-performing team of business systems, platform, tooling, and IT operations specialists, setting clear goals, developing capability, and holding the bar on quality.  * Create a team culture that balances operational reliability with a forward-looking mindset, ensuring the team is equally trusted to keep the lights on and to drive change.  * Partner closely with Data and Analytics and Cybersecurity to deliver joined-up technology outcomes for the business.   Shape the Enterprise Technology Roadmap  * Contribute to the ETS transformation roadmap, with particular ownership of rationalizing the tool estate, building the internal automation platform, and embedding engineering-grade practices into how the Business Technology team delivers.  * Lead the evaluation and selection of new tools and platforms, and where building is the right answer, own the architecture and delivery. Bring a commercially rigorous and technically grounded approach to build vs buy decisions, with the engineering credibility to execute either path.  * Provide ExCo-ready reporting on portfolio health, investment priorities, and risk across the business systems and productivity estate.   Governance, Risk, and Compliance  * Ensure business systems and productivity platforms meet audit, compliance, and data protection requirements, including SOX-relevant controls where applicable.  * Maintain clear documentation of system ownership, integration dependencies, and change management processes across the portfolio.  * Contribute to the ETS risk register, ensuring visibility of platform risks and remediation timelines at the right governance levels.  Qualifications   * Proven experience leading an enterprise technology or business systems function in a fast-moving, commercially driven organization, with direct accountability for both strategic platforms and operational IT delivery. You have an engineering background and have built things, not just managed vendors.  * Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity platforms. You do not need to have run all of them simultaneously, but you need to know how they fit together.  * A track record of translating business requirements into technology decisions, and technology investments into measurable business outcomes.  * Strong commercial instincts. You understand vendor dynamics, know how to negotiate, and do not let the portfolio sprawl.  * Experience managing cross-functional stakeholders at senior level, including Finance, HR, Sales, and Operations leaders who have strong opinions about the tools they use.  * Solid grounding in identity and access management, endpoint management, and IT operations governance, enough to set standards and hold a team accountable. Alongside this, hands-on experience with infrastructure-as-code (Terraform), CI/CD pipelines, cloud platforms (AWS or Azure), and API-layer integration. You can work in code, review it, and build teams that ship it.  * Clear, direct communicator who can present to ExCo and board audiences without jargon and with a sharp focus on business impact.  * Hands-on experience deploying AI and automation tooling in production, including agentic workflows, MCP Servers, or API-integrated AI platforms. A grounded view of where generative AI adds measurable value in an enterprise context, and the governance instincts to deploy it responsibly.  * Experience operating within a SOX-compliant or similarly governed environment is an advantage.    We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. Occasional travel may be required.  As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.   One team, being brave, driving change    We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius Sports.    Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ROLE OVERVIEW The Vice President, Employee & Manager Experience is responsible for designing, delivering, and continuously improving the end-to-end experience for employees and managers across the company. This leader will build an integrated organization that combines People Operations, Employee Experience, Enablement, Internal People Communications, and Program Management to create simple, scalable, and high-impact experiences throughout the employee lifecycle. The role exists to ensure that employees and managers can easily access the support, tools, information, and development they need to be successful. The VP will act as the owner of the employee and manager journey, driving consistency, simplicity, adoption, and operational excellence across all People programs and processes. As the company evolves, this leader will also build a manager support model that provides managers with direct access to expert guidance and services, allowing People Business Partners to focus exclusively on strategic workforce planning, organizational effectiveness, and VP+ leadership support. WHAT YOU'LL DO OWN THE EMPLOYEE AND MANAGER EXPERIENCE * Define and lead the strategy for the end-to-end employee and manager experience. * Design experiences that are intuitive, scalable, and aligned to company culture and business priorities. * Continuously assess employee and manager pain points and drive simplification across People processes. * Establish experience metrics and service standards to measure effectiveness and adoption. LEAD PEOPLE OPERATIONS * Oversee all employee-facing People Operations services and programs. * Drive agentic support adoption through supporting the Okta One implementation. * Ensure employees and managers receive timely, accurate, and high-quality support. * Drive operational excellence, process standardization, and service delivery. * Leverage technology, automation, and AI to improve efficiency and user experience. OWN EMPLOYEE BRAND, CULTURE & COMMUNICATIONS * Partner with leadership to articulate and reinforce the company's employee value proposition. * Ensure consistent messaging globally across all People programs, policies, and employee communications. * Lead internal communications related to talent, culture, performance, rewards, career development, and organizational change. * Drive initiatives that strengthen employee engagement and cultural alignment. DRIVE ENABLEMENT AND DEVELOPMENT * Own onboarding experiences for all employees and managers. * Lead manager effectiveness programs that equip leaders to drive performance, engagement, and talent outcomes. * Ensure learning experiences are practical, scalable, and directly connected to business outcomes. LEAD PEOPLE PROGRAM MANAGEMENT * Ensure seamless execution of performance management, and engagement programs, * Drive strong governance, accountability, and cross-functional coordination. * Measure program effectiveness and continuously improve execution. BUILD THE MANAGER SUPPORT MODEL OF THE FUTURE * Create a world-class manager support organization that serves as the primary point of contact for manager questions and guidance. * Develop a team of People generalists capable of supporting managers across employee relations, performance, talent processes, organizational changes, and day-to-day leadership challenges. * Leverage technology and AI to provide scalable, self-service solutions. * Enable People Business Partners to focus exclusively on strategic workforce architecture, organization design, succession planning, leadership effectiveness, and business transformation. WHAT SUCCESS LOOKS LIKE * Employees consistently report that People processes are simple, intuitive, and easy to navigate. * Managers receive timely support and guidance, allowing them to lead effectively. * Core People programs are executed flawlessly and adopted broadly. * Onboarding, manager development, and leadership development programs improve business outcomes. * Employee communications are clear, consistent, and reinforce company culture. * Service delivery is increasingly automated, scalable, and efficient. * People Business Partners spend the majority of their time on strategic workforce and leadership priorities rather than transactional support. * The company is recognized for delivering a world-class employee and manager experience. LEADERSHIP EXPECTATIONS The successful leader will: * Think like a product leader, designing experiences around customer needs. * Simplify relentlessly and challenge unnecessary complexity. * Balance operational excellence with innovation. * Use data to inform decisions and prioritize investments. * Build high-performing teams and develop future leaders. * Operate with a strong customer-service mindset while maintaining strategic perspective. * Embrace technology and AI as force multipliers for scale and impact. REPORTING STRUCTURE This role leads: * People Operations * Employee Brand, Culture & People Communications * People Program Management * Onboarding & Enablement Key near term projects * Work across all of the CPOLT and build great relationships. This role is the “front door” to HR and will have hand offs to all other teams * 2 day manager program delivery  * Hire a People Operations leader and optimize the function for our next phase of growth * Implement a manager support model with a team of generalists.  * Complete the writing of all of the policies globally  * Implement and communicate the new OARs (review) process and Okta voice * Have a strong communication plan across the whole org  * Build the external messaging around Agents on an org chart  * Lead the way with agents on the org chart  * Support the implementation of Okta One #P25075_3483577   Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.    The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $282,000—$388,300 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.