Join a vibrant international team dedicated to making the Internet a safer place for everyone!
Who are we?
Besedo is a global tech company delivering Trust & Safety solutions for online marketplaces worldwide. Every year, we review and
moderate more than 500 million pieces of user-generated content and stop over 40 million fraud attempts, helping create safer
online experiences for millions of users.
Headquartered in Stockholm, Sweden, Besedo employs more than 300 people across 5 international offices.
At Besedo, our moderation teams are at the heart of what we do. They play a key role in our success, and we are deeply committed
to supporting our people’s growth and development as we scale.
About the Role:
We are looking for a German-speaking Content Moderator to join our international moderation team on a freelance basis. This is a
fully remote opportunity open to candidates located anywhere within Europe. You will help create a safer online environment by
reviewing user-generated content and ensuring compliance with client policies and community guidelines
Your Responsibilities:
Understand and remain knowledgeable of client policies and guidelines.
Visually navigate and review images, accounts, and text-based content.
Evaluate and make decisions in accordance with defined policies and guidelines.
Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner.
Escalate violations of client policies and instances of fraud using internal tools and processes.
Identify improvement opportunities in workflow, automation, and suggestion solutions to relevant teams.
Interface effectively with other internal and client teams.
Balance priorities of workflow in line with stakeholder expectations.
Participate in training to conduct correct and accurate moderation policies.
Support different workflows, clients, and markets as and when required
Skills, Knowledge & Expertise:
German language skills C1+ (Proficient/Advanced).
English language skills A2-B1 (Basic / Conversational).
Good computer skills, especially Microsoft Excel.
Strong interpersonal skills and a collaborative mindset.
Ability to lead by example and support team motivation.
Interest in coaching, feedback, and people development.
Good understanding of online marketplaces and publication rules.
Willingness to work on a shift basis, including Saturdays and Sundays.
Interest in markets, shared economy, and new technologies is a plus.
Previous experience in content moderation, customer service, or online business is an advantage.
We offer:
Fully remote work from anywhere in Europe.
Flexible freelance collaboration.
Paid training and onboarding.
International and diverse working environment.
Opportunity to work with leading online platforms.
Ongoing support and development.