The position can be located in Sweden (Stockholm), Norway (Oslo), Denmark (Copenhagen), or Finland (Helsinki/Rovaniemi/Jyväskylä/Tampere).
International Group Desk is Scandic’s Inhouse Sales department where we handle all leisure and crew reservations for our hotels in Sweden, Denmark, Norway, and Finland. With high energy, strong teamwork, and a true “let’s do this” spirit, we work to offer a world-class, worry-free customer journey and deliver the best possible service to our guests.
We now need to strengthen our team with wonderful new colleagues and are looking for committed International Group Desk Sales Agents who are passionate about business and service!
We are now searching for someone who wants to sell and coordinate leisure bookings for selected hotels in Sweden, Denmark, Norway, and Finland. Leisure is an important and large segment for Scandic and includes everything from small groups of 10 people to large series.
You will be the guest’s primary point of contact from the moment of inquiry and will also be responsible for detail planning of the entire booking and follow-up of the stay together with the customer. You, your team, and your leader work closely with all our hotels in Sweden, Denmark, Norway, and Finland.
Experiences you bring and share with us
As an International Group Desk Sales Agent, you need to be attentive, thorough, and eager to deliver service at the highest level. You are creative, driven by sales, have a positive attitude toward both colleagues and customers, and find it easy to collaborate. We want you to be bold, take initiative, and feel confident bringing new proposals and ideas. Your passion for good customer relations and strong communication skills are seen as a given. You are responsible for ensuring that your performance helps the team reach its goals and that customers experience fantastic service. You and your team play a major role in ensuring that customers return to us at Scandic. We want you to bring your culture and experiences to help inspire and develop the International Group Desk together with your colleagues.
Fluent spoken and written English is required, including local language based on your office position. Previous experience in similar work, Scandic, and skills in Opera Cloud are highly meriting.
Information about the position
The position can be located in Sweden (Stockholm), Norway (Oslo), Denmark (Copenhagen), or Finland (Helsinki/Rovaniemi/Jyväskylä/Tampere).
Weekend and evening work may occur.
This is a full-time employment.
We only accept applications through our website. All applications will be processed continuously, so please apply as soon as possible.
If you have ambitions to develop, we will give you the opportunity to grow in your role. The development opportunities within our organization are endless. We are looking forward to welcoming you to Scandic.
It all starts with you. Working in one of our hotels means being part of a team where care, collaboration and small everyday moments make the difference. You help create the warm feeling of home that defines Scandic - by being present, here and now, and making the details count.
Some days are fast, some are predictable - none are quite the same. But what stays constant is teamwork. You step in for each other, solve things as they happen, and take pride in delivering quality - even when the pace is high. And when you do, guests don’t just enjoy their stay - they want to come back.
How we work at Scandic We’re at our best when we work together - across roles, hotels and teams - and focus on what makes a real difference in the everyday. Our values guide how we show up and how we deliver: Be Pro, Be Bold, Be Caring and Be You. If you believe great hospitality is built through collaboration, consistency and small moments done well, you’ll feel at home with us.