Operations Manager/Trafikchef

Dynamic Transport Stockholm AB is a growing transport and logistics company based in Stockholm. We operate taxi and on-demand passenger transport services. The company is a member of Biltrafikens Arbetsgivareförbund and is covered by the Tjänstemannaavtalet för Transportföretagen (Unionen).

We are now looking for a structured and hands-on Operations Manager to take responsibility for the daily operations of our transport business.

About the Role

As Operations Manager, you will be responsible for the day-to-day planning, coordination, and follow-up of our transport operations. You will lead the operational work and ensure that our services run smoothly, efficiently, and with high quality.

Your main responsibilities will include:

Planning and coordinating daily transport operations and schedules

Leading and supporting drivers and operational staff

Monitoring performance, quality, and customer satisfaction

Handling day-to-day customer and partner communication

Developing and improving internal routines and processes

Following up on operational KPIs and reporting to management

We are looking for someone who:

Has experience working in operations within transport, logistics, or taxi services

Is structured, solution-oriented, and has good leadership skills

Enjoys hands-on operational work and problem-solving

Has experience in staff management or team leadership

Meritorious:

Previous experience from taxi or passenger transport operations

Experience with transport planning systems or scheduling tools

We offer:

An important operational role in a growing company

Collective agreement (Tjänstemannaavtalet för Transportföretagen)

Competitive salary according to agreement

The opportunity to help build and improve daily operations

Öppen för alla

Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.