The role holds the business-responsible side of the platform: what it does, which markets it serves, and in what order priorities
are delivered. It works alongside existing technical and delivery partners. Between 20% and 33% of the role involves operational
and administrative support for the team.
RESPONSIBILITIES
- Market roll-outs: support and, over time, own the end-to-end launch of new countries on the platform, including back-office
configuration, customer and user setup, pricing, legal and compliance content, testing and go-live
- Backlog management: triage and prioritise a multi-market backlog containing several hundred items, keeping it current,
categorised and properly closed out
- Defect triage: conduct initial assessment of reported faults, route them to the appropriate system owner, and translate between
business descriptions and technical details
- Business configuration: manage day-to-day changes in the platform back office, including customers, users, unit codes,
assortments, discounts and customer settings
Process and meeting ownership: coordinate and lead refinement sessions, stand-ups, go-live reviews and readiness checkpoints
Reporting: prepare platform performance reports for business reviews
Campaign coordination: align marketing and commercial requests with the platform's capabilities
- Budget follow-up: monitor programme budgets monthly, review actuals against forecast, highlight variances and support timely
corrective actions
WE'RE LOOKING FOR SOMEONE WHO
- Understands B2B order flows, pricing, quotes, user management and invoicing; can configure customers, users, unit codes and
assortments
- Can coordinate several country launches, covering setup, testing, communications, legal and compliance requirements, and
go-live documentation
- Has working knowledge of an ERP system and how pricing, warehouse routing and orders move between systems; able to identify and
triage integration defects
- Has experience prioritising a large, multi-market backlog; distinguishes defects, user stories and strategic features, closes
stale items and controls release scope
- Communicates confidently with technical and senior business stakeholders, leads structured meetings, follows up independently
and escalates blockers early
- Interprets platform KPIs (orders, revenue, error rates) and turns findings into a clear narrative; familiar with BI tools and
CRM data quality
Demonstrates excellent Excel skills: formulas, PivotTables and lookups to analyse large datasets and support decisions
Fluent in English and Swedish, and comfortable using both in daily work
NICE TO HAVE
Experience in industrial B2B, manufacturing or distribution environments
Familiarity with indent and distribution-centre order models
Exposure to multi-language and multi-currency platform configuration
Understanding of e-commerce launch requirements: terms and conditions, data protection, tariffs and local invoicing rules
PRACTICAL DETAILS
Period: start ASAP, assignment runs at least until August 2027
Location: Stockholm
ABOUT THE ASSIGNMENT
For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package
including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a
dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our
network of consultants.